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Alarm.com Skybell Slim Line Doorbell Camera (Silver)

3.7 3.7 out of 5 stars 250 ratings

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Purchase options and add-ons

Brand Alarm.com
Connectivity Technology Wireless
Indoor/Outdoor Usage Outdoor
Compatible Devices Smartphone

About this item

  • Full color 180 degree video, night vision IR up to 8 feet, option to silence chime, on-demand video and recorded clips, two-way audio through built in speaker and microphone, motion sensor detects motion up to 8 feet, multiple user capability
  • SkyBell Slim Line is only 1.4 inches wide -- allowing it to fit perfectly on even the slimmest of door trims and door frames
  • Cloud recording included so you can download or watch video clips at any time. Also, monitor your front door remotely by starting the video from the app Requirements: Power: 8-30VAC, 10VA or 12VDC, 0.5 to 1.0A wired to in-home mechanical chime. Digital doorbell chime compatibility requires SkyBell Digital
  • Doorbell Adapter - not included. Wi-Fi: Compatible with Wi-Fi 802.11 b/g/n, 2.4 GHz up to 150 Mbps. Upload Bandwidth: 2Mbps required Mounting: Mounting plate affixes to flat surface, and utilizes existing doorbell wiring
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Important information

Legal Disclaimer

This item is only used with an active Alarm.com account with video enabled. Returns other than DOA, especially stating that it won't work with their (non alarm.com) system, will be charged a restocking fee as the description for this product is clearly written.

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Alarm.com Skybell Slim Line Doorbell Camera (Silver)


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Customer reviews

3.7 out of 5 stars
3.7 out of 5
250 global ratings

Customers say

Customers like the ease of installation and video quality of the security camera. They mention that it works great, is simple to install, and complete within 10 minutes. They also appreciate the sharp video and clear picture quality. However, some customers have reported connectivity issues and issues with tech support. Opinions are mixed on performance, and the motion sensor.

AI-generated from the text of customer reviews

13 customers mention11 positive2 negative

Customers find the installation process of the security camera to be simple. They mention that the instructions are on the website, and the installation can be completed within 10 minutes.

"...The instructions to replace the existing wired doorbell are easy to follow...." Read more

"...in the Alarm.com app actually looks like a phone call so that it's easy to work. Installation was straight forward and relatively easy...." Read more

"...Overall the installation was very simple and completed within 10 minutes, very easy...." Read more

"...in to my existing alarm.com system with no problem; installation and setup was a breeze...." Read more

8 customers mention6 positive2 negative

Customers like the video quality of the security camera. They say it's sensitive to motion, has sharp video, and has fast motion detection. The picture quality is great, and the zoomable footage is well visible at 30+ feet. The setup is easy, and it provides clear video feed and two-way communication. Overall, customers are satisfied with the product's video quality.

"...Video recordings are easily managed in the Alarm.com app. Sharp video and fast motion detection make this unit the one to buy...." Read more

"...The ability to talk through the device is pretty neat. But if I had it to do again, I'd install a regular outside camera." Read more

"...Picture quality is great (zoomable footage, well visible 30+ft), and motion sensing can be used to trigger recording, with multiple sensitivity..." Read more

"...I absolutely love this camera, the simplicity to install it, the video quality, how sensitive it is to motion...." Read more

23 customers mention12 positive11 negative

Customers are mixed about the performance of the doorbell. Some mention it works great, while others say it doesn't work with the Skybell HD app, and the camera quit after six months.

"Great product. Wish you could adjust the area that triggers motion." Read more

"...Now, two years later, it doesn’t work at all - I can’t get it to reconnect to the WiFi.I’m done with it- avoid this thing at all costs...." Read more

"...Works fine at -35 C. I have been told that they are working on it and think it is a software issue with the slimline...." Read more

"...to justify replacing with another unit that had the same faulty design/materials and likely to fail again in the same spot - so I will find an..." Read more

8 customers mention5 positive3 negative

Customers have mixed opinions about the motion sensor of the security camera. Some mention that it's good, while others say that it is hit or miss.

"...Sharp video and fast motion detection make this unit the one to buy.Update: May 2021...." Read more

"I installed this to a Surety Qolsys panel. Motion sensing is good but not so sensitive that a bird flying by sets it off...." Read more

"No video recording and no motion sensor without subscription." Read more

"...great (zoomable footage, well visible 30+ft), and motion sensing can be used to trigger recording, with multiple sensitivity levels and user-defined..." Read more

5 customers mention0 positive5 negative

Customers are dissatisfied with the connectivity of the security camera. They mention that it just stopped connecting, loses connection with the server, and never connects to the Wi-Fi properly. Some say that the motion detector keeps detecting, but the camera could not be connected to.

"...It’s 20 feet from the main router in the house, but never connects to the Wi-Fi properly to give a decent video feed...." Read more

"The camera on this product quit after 6 months. It just stopped connecting although the motion censor keep detecting, the camera could not be..." Read more

"...to our wifi just fine and work and then a few minutes later it will disconnect and not connect. I constantly have to reset it and set it up again...." Read more

"...Only issue I have is when it gets "lost" and loses connection with the server which is literally right on the other side of wall!" Read more

4 customers mention0 positive4 negative

Customers are dissatisfied with the tech support provided by the seller of the security camera. They mention that the support is non-existant, terrible, and does not provide customer support.

"Broke after 6 months. Support non-existant...." Read more

"Terrible reliability and no support for my issue..." Read more

"Seller is unreliable and does not provide customer support..." Read more

"No tech support..." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the subscription required by the security camera. They mention that it does not work without the subscription.

"...to the house to install when got back home and this one has to have a alarm subscription and can’t return due to being past return time...." Read more

"...was mis-represented as stand alone funtion, but instead requires subscription service, when contacted for return - at a re-stocking fee - vendor..." Read more

"Unlike a Skybell this unit requires a subscription to use and to store recordings...." Read more

Easy set-up
2 Stars
Easy set-up
The doorbell was easy to install once I installed a traditional wired doorbell. I had a wireless doorbell, so I needed to install a traditional wired doorbell to supply the camera with 16VAC power and a resistor (the manual chime). Once that was done, the installation was very easy (three mounting screws and two wires to connect). Set up to Alarm.com was also easy, the instructions are on the website.The low rating is because the unit I received has a very foggy, out of focus view. Amazon technical support was on it though, and I should be getting the replacement unit next week. If the new unit is clear, I will update the review.
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Top reviews from the United States

Reviewed in the United States on November 5, 2017
12 people found this helpful
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Reviewed in the United States on September 3, 2022
3 people found this helpful
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Reviewed in the United States on April 6, 2021
One person found this helpful
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Reviewed in the United States on March 26, 2020
One person found this helpful
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Reviewed in the United States on December 17, 2019
Reviewed in the United States on December 23, 2018
20 people found this helpful
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Reviewed in the United States on March 27, 2018
2 people found this helpful
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Reviewed in the United States on July 26, 2020
Customer image
2.0 out of 5 stars Easy set-up
Reviewed in the United States on July 26, 2020
The doorbell was easy to install once I installed a traditional wired doorbell. I had a wireless doorbell, so I needed to install a traditional wired doorbell to supply the camera with 16VAC power and a resistor (the manual chime). Once that was done, the installation was very easy (three mounting screws and two wires to connect). Set up to Alarm.com was also easy, the instructions are on the website.
The low rating is because the unit I received has a very foggy, out of focus view. Amazon technical support was on it though, and I should be getting the replacement unit next week. If the new unit is clear, I will update the review.
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Customer image
Customer image
One person found this helpful
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Top reviews from other countries

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Simon L.
5.0 out of 5 stars Great product- Excellent service
Reviewed in Canada on September 14, 2022
Elisabeth de Las Casas
1.0 out of 5 stars Don’t go near this Valutech product
Reviewed in the United Kingdom on October 6, 2020
3 people found this helpful
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Timi
1.0 out of 5 stars Stops working
Reviewed in Canada on March 6, 2023
3 people found this helpful
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home mechanic
5.0 out of 5 stars doorbell camera
Reviewed in Canada on September 16, 2022
Sylvie Desgagnés
3.0 out of 5 stars N étais pas compatible pour ma porte
Reviewed in Canada on March 15, 2024