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eufy security Video Doorbell Dual Camera (Battery-Powered) with HomeBase, Wireless Doorbell Camera, Dual Motion and Package Detection, 2K HD, Family Recognition, No Monthly Fee, 16GB Local Storage
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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- Select the return method
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Purchase options and add-ons
Recommended Uses For Product | Outdoor Security |
Brand | eufy Security |
Model Name | Video Doorbell Dual Camera |
Connectivity Technology | Wi-Fi |
Special Feature | Motion Sensor, HD Resolution, 2 Way Audio |
About this item
- Dual Cam Technology: The view offered by ordinary cameras is just too limited to provide complete protection. With the Porch View Camera, blindspots are eliminated and your doorstep is in full view.
- Dual Motion Detection: The advanced PIR and radar motion sensors are able to distinguish both near and far subjects and reduce 95% of false alarms.
- Delivery Guard*: Get instantly notified when your package arrives with Delivery Guard. Plus, you'll receive pick-up reminders and alerts if someone approaches your package.
- 2K with HDR: 2K HD surveillance ensures visitors can be identified from the details. And thanks to high dynamic range, visitors who are backlit by the sun can be seen in perfect color and clarity.
- Note: Wi-Fi only connects to 2.4GHz networks. Compatible with Homebase 3 already.
Frequently bought together
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From the brand
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At eufy Security, privacy and protection are our top priorities. Both are integral to our daily operations, and to implementing measures that ensure your data is always safe.
From your newborn crying for mom, to your victory danceafter a game, your personal moments are yours. We are committed to productsand services that keep your data private and secure.
That's just the start of our commitment to protect you, your family, and your privacy.
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This Item eufy security Video Doorbell Dual Camera (Battery-Powered) with HomeBase, Wireless Doorbell Camera, Dual Motion and Package Detection, 2K HD, Family Recognition, No Monthly Fee, 16GB Local Storage | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $259.99$259.99 | -22% $139.99$139.99 List: $179.99 | -14% $119.99$119.99 New Price: $139.99 | $89.99$89.99 | -51% $87.99$87.99 New Price: $179.99 | -10% $179.99$179.99 List: $199.99 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | Get it as soon as Wednesday, Apr 3 | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Night vision | 4.3 | 4.3 | 4.6 | 4.1 | 4.2 | 4.2 |
Motion detection | 4.1 | 4.2 | 5.0 | 4.2 | 4.0 | 4.0 |
Tech Support | 3.4 | — | — | 3.6 | 3.7 | 3.6 |
Picture quality | 4.5 | 4.5 | — | — | — | 4.5 |
Sold By | EufyHome | EufyHome | EufyHome | EufyHome | EufyHome | EufyHome |
power source | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered |
video resolution | 720p, 2K | 2K | 2K | 2K | 2K | 2 K |
wireless tech | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi |
mounting type | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount |
number of channels | 2 | 2 | 2 | 2 | 2 | 2 |
low light technology | Night Color | Night Color | Night Color | Night Color | Night Color | Night Color |
video capture format | MP4 | MPEG-4 | MPEG-4 | MPEG-4 | MPEG-4 | MPEG-4 |
Product Description
Dual Cameras, Double Security
2 cameras are better than 1 for front-door package protection. Enhance your security with a smart battery doorbell.
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The Benefit of Dual Cameras
Check on your packages without blindspots and keep your entire porch in view.
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Local Security*, No Subscription
You'll have access to EVERY feature, and your data remains safe with local storage.
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See Detailed 2K HD
Know with certainty who's at your door with 2K HD.
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Get Accurate Alerts with Dual Detection
With accurate Dual Motion Detection, false alarms are reduced by 95%.
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Greet Guests From Anywhere
Say "hello" or give instructions to couriers no matter where you are with two-way audio.
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Delivery Guard Protects Packages
Our exclusive Delivery Guard notifies* you when your delivery arrives so you can monitor it.
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Auto-Monitors Your Packages
Auto-response alerts* tell porch pirates approaching your package to back off.
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Get Pick-Up Reminders
Never abandon a package again with pick-up reminders on your schedule.
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Works with Alexa and the Google Assistant
Pair Video Doorbell Dual with Alexa and the Google Assistant to link up with your smart home.
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Set Up in 5 Minutes
No need to call a professional. All you need is 5 minutes, a power drill, and a screwdriver.
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Big Names Love It
"eufy Video Doorbell S330, is the best video doorbell without a subscription, thanks to the addition of a second camera at the bottom to show the doorstep alongside the approach to your front door."
-The Verge
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For Online Shoppers
"Normal video doorbells really have an issue seeing all of these packages stacked up next to the door. Today, eufy Security has solved that problem by inventing a doorbell with two cameras."
-JerryRigEverything
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Universally Loved
"I have to say this is definitely the coolest video doorbell I've ever tested out."
- Shane Starnes
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Highly Praised
"We are definitely loving the doorbell."
-Javlog
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Must-Have Delivery Protection
"It's actually a really cool idea and concept, especially for somebody who gets a lot of different packages."
-Khanflicks
eufy Security Video Doorbell Comparison
Video Doorbell S330
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| Video Doorbell S220
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| Video Doorbell Wired S330
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| Video Doorbell 2K Wired
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| |
Customer Reviews
|
4.3 out of 5 stars
1,495
|
4.4 out of 5 stars
6,844
|
4.2 out of 5 stars
1,561
|
4.3 out of 5 stars
13,279
|
Power
| Battery | Battery | Wired | Wired |
Local Storage
| ✔ | ✔ | ✔ | ✔ |
2K HD
| ✔ | ✔ | ✔ | ✔ |
Wi-Fi Connection
| ✔ | ✔ | ✔ | ✔ |
2-Way Audio
| ✔ | ✔ | ✔ | ✔ |
Night Vision
| ✔ | ✔ | ✔ | ✔ |
Human Detection
| ✔ | ✔ | ✔ | ✔ |
Alexa/Google Assistant
| ✔ | ✔ | ✔ | ✔ |
Dual Cam
| ✔ | ✘ | ✔ | ✘ |
Delivery Guard
| ✔ | ✘ | ✔ | ✘ |
Homebase
| ✔ | ✔ | ✘ | ✘ |
Dual Detection
| ✔ | ✘ | ✘ | ✘ |
Does Video Doorbell S330 support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
Can I add my other eufy devices to Video Doorbell S330's HomeBase directly?
Yes, you can add eufyCams and other eufy Video Doorbells that require HomeBase support to Video Doorbell S330's HomeBase.
What is the difference between Dual Motion Detection and Single Motion Detection?
Other doorbells only have one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell S330 includes both sensors to take advantage of heat and wound wave sensing, reducing false alarms by 95%.
How does Facial Recognition work?
When the AI sees a face, it uses algorithms to recognize the person as someone you have told it to remember. If recognized, you'll get a notification of who's at your door before you check the video.
What's in the box
Videos
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Tired of subscriptions? Get the Eufy doorbell!
✅ Rittman Reviews
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Eufy dual Cam video doorbell review
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Product information
Product Dimensions | 6.5 x 2.17 x 1.17 inches |
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Item Weight | 12.3 ounces |
ASIN | B099RX62SC |
Item model number | E8213 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #106 in Home Security Systems |
Date First Available | July 19, 2021 |
Manufacturer | eufy security |
Country of Origin | China |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of setup and value of the security camera. For example, they mention it's easy to install, with detailed instructions. That said, they're happy with picture quality, storage, and quality. That being said, some complain about the speed. Opinions are mixed on performance, and battery life.
AI-generated from the text of customer reviews
Customers are satisfied with the picture quality of the doorbell. They mention that it has a decent picture quality close by, but at the end of the walk it's blurry. They also appreciate the clear and detailed video quality, with 2K resolution, HDR, and color night vision. Day and night footage are both great, and the ease of setup and settings is well done. The doorbell itself looks great and feels high quality.
"...The video quality and footage with its 2K HD resolution is clear and detailed, allowing me to easily identify faces and objects...." Read more
"...HIGHLY RECOMMEND. High quality. Why are you still reading this? "Purchase now"." Read more
"...I have it screwed into wood so it's nice and secure. I also appreciate that they included an optional angled bracket...." Read more
"...The video quality is also amazing, with 2K resolution, HDR, and color night vision...." Read more
Customers find the setup of the security camera to be easy. They mention that it eliminates the need for any complicated wiring installation, and comes with clear instructions. They also appreciate the app, which is easy to use and share. Overall, customers are happy with their purchase and recommend it to others.
"...It eliminates the need for any complicated wiring installation, making it easy to set up...." Read more
"...The HomeBase was a cinch to set up, but the doorbell itself took a few tries before it would actually connect to my WiFi...." Read more
"...It is easy to use and works flawlessly. It is worth the money. It makes my doorstep more secure and convenient...." Read more
"...All in all a good unit, functions well, reasonably priced, easy to install." Read more
Customers like the quality of the doorbell camera. They say it's the best doorbell cam and a great doorbell unit. The cameras are great, night vision is great, zoom is awesome, and sounds are perfect. They also say the system and camera are awesome and make for a well-rounded, high-end smart doorbell experience. Customers love the package camera and functionality, and say it is the door bell's best selling point.
"...I gave it 5 stars because it is the perfect video doorbell for me. It is easy to use and works flawlessly. It is worth the money...." Read more
"...Great doorbell unit, supports both wired and battery supported doorbell and camera (a great flexibility option), I have not had it long enough to..." Read more
"Amazing product, super good quality from the package to the ring bell itself, I love the way it works the alerts the mi I camera just for package,..." Read more
"...The first thing to understand is that many of its features are still in beta testing, so the app is super buggy...." Read more
Customers like the value of the security camera. They mention that it has no monthly fees, no subscription costs for cloud storage, or access to advanced features. They also say it functions well, is reasonable priced, and easy to install. Some mention that the local recording is good and worth the money.
"...Unlike some other video doorbell systems, there are no subscription costs for cloud storage or access to advanced features...." Read more
"...It is easy to use and works flawlessly. It is worth the money. It makes my doorstep more secure and convenient...." Read more
"...All in all a good unit, functions well, reasonably priced, easy to install." Read more
"...Lastly, yes, sometimes it does really dumb things like record us every time we leave the house or it thinks my cat is a package delivery...." Read more
Customers like the storage of the security camera. They say it has local storage for videos, images, and data. They also appreciate the ability to store data right in their house and that it doesn't cost them a monthly fee. Some mention that the home base has more than enough storage.
"...feature about this doorbell, or any of Eufy's doorbells, is the local storage option. Don't let the cheaper price of other doorbells fool you...." Read more
"...It comes with a HomeBase that stores all the videos locally, so I don’t have to pay any monthly fees or worry about privacy...." Read more
"...There is a lot to be said about a video doorbell that will store all your videos locally, giving you full control and saving expensive cloud storage..." Read more
"...Even with the doorbell and four other cameras, the home base has more than enough storage that we don't need to pay for a subscription...." Read more
Customers are mixed about the performance of the security camera. Some mention that it works decently well, while others say that there are way too many problems with it. Some customers also say that the A.I. doesn't work well and that the app is glitchy.
"...It is easy to use and works flawlessly. It is worth the money. It makes my doorstep more secure and convenient...." Read more
"...While the doorbell won't prevent crime, it is very helpful to police officers...." Read more
"...All in all a good unit, functions well, reasonably priced, easy to install." Read more
"...When it works right, which isn't often, it works decently well. I really do like the crisp picture. It's superior to that of my Ring...." Read more
Customers are mixed about the battery life of the security camera. Some mention that it works well, while others say that it dies quickly. The battery needs to be recharged frequently.
"...The battery life is also impressive, granted it was installed about 3 months ago and is up for its first charging...." Read more
"...Now, I could maybe, possibly sort of get past this horrendous battery life, except that the battery is not removable...." Read more
"...You can monitor its battery life from the app, so you can begin planning ahead of time for recharging...." Read more
"...To make matters worse, there is no way to simply swap batteries, instead you have to take it off the wall and charge it for 6 hours...." Read more
Customers are dissatisfied with the speed of the security camera. They mention that the lag between the motion and alert is annoying, and the phone alerts are also fairly slow. They also mention that it takes a long time to load the camera and that the activation for the motion is a tad slow.
"...Also, there is a couple second delay on the notification to receive the video when recording after someone presses the doorbell, but it is not..." Read more
"...There's such a huge lag when trying to talk to someone through the doorbell that it's useless...." Read more
"...Can't read license plates 20ft away. Low frame rates may be part of the reason...." Read more
"...apps and UI, replaceable batteries, pre-roll footage, and zero two-way talk delays, and don't care about subscription fees, then you might be..." Read more
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Starting with the pros, one of the features of this video doorbell is its battery-powered design. It eliminates the need for any complicated wiring installation, making it easy to set up. The battery life is also impressive, granted it was installed about 3 months ago and is up for its first charging.
The video quality and footage with its 2K HD resolution is clear and detailed, allowing me to easily identify faces and objects. Additionally, the camera lens provides a wide viewing angle, ensuring that I can see the entire area around my front door. The night vision capabilities provide clear footage even in low-light conditions.
Another feature is the dual motion and package detection. The motion detection sensitivity can be easily adjusted to avoid false alarms caused by passing cars or other non-essential movements. I receive a lot of packages and the package detection feature really helps keep track of my packages.
One major attraction of the Eufy Security S330 doorbell camera is the absence of any monthly subscription fees. Unlike some other video doorbell systems, there are no subscription costs for cloud storage or access to advanced features. This is a significant benefit for those who want to avoid any additional expenses.
However, the cons I noticed is the HomeBase unit needs to be connected to your home network, so a stable and reliable internet connection is necessary for it to function properly.
Also, there is a couple second delay on the notification to receive the video when recording after someone presses the doorbell, but it is not overly worrisome.
It is also a nice deterrent having this because when criminals see a ramp at an older person's house, they think easy target. This makes them a less easy target.
I'm able to check on things for her, as are my brothers that live a very short distance away from her. It gives her peace of mind, and I was able to fulfill the promise to my dad ( even if I couldn't get it done before he passed away like he had hoped).
We installed one of these on our home after trying 3 others, this is the ONLY one I would recommend (this one or the wired version, both are excellent).
The thing to keep in mind with this unit if you utilized the battery (and don't wire it in) is you will need to charge it every 30-90 days, depending on how you use it. When you stream the video, you use that battery. When motion is detected, it uses the battery. The sensitivity level, will use more or less battery accordingly.
Now, with 5 people at the time using the doorbell, it was going to be charge roughly in about 30-32 days. But now the way we have it set up, even with high sensitivity, and the newness has worn off for my brothers (lol) we only access it ourselves as needed, and the battery is easily lasting closer to the 90 days mark. I haven't checked to see if it lasted longer, but mom is charging it then anyways.
The recent updates have also helped with false notifications like "your package was picked up" or "you have a package" when neither case was true. So if you read other reviews, this is fixed. The only false notifications is during really heavy busy storms, and even then it is rare. I also have a palm tree at my door so it looks like someone is running across the porch when there isn't anyone, so I do no blame the app at all. I'd rather be notified for the bad storm if I'm away anyway, so I can have someone check on my place when it passes. So I can't give this any higher praise.
We own a lot of eufy products and they are all great quality. They are also related to ANKR, and we have been using ANKR for over a decade both personally and professionally.
They have a great support team too. Neither of us have needed to use support for the doorbells or in the last few years, but they have a proven track record.
REMEMBER, be NICE. Kindness goes a long way. No matter how frustrated you are, the person on the other end did NOT do anything to you. They are there to help you. Treat them like your bestie that helps you out on things and you will get to see their stellar support in action. Or not because they have an excellent line of products and they WORK.
HIGHLY RECOMMEND. High quality. Why are you still reading this? "Purchase now".
Now before I get into the meat of this review, I first want to point out the features that initially attracted me to the Eufy Dual. It should come as no surprise that it's the dual camera that sold me on it. At the time of this review, no other brand has a battery operated video doorbell with dual cameras. I have no doubt that'll likely change since it's truly an outstanding feature.
You see, every other video doorbell only has one camera, and depending on the brand it'll only have one aspect ratio: either 16:9 (horizontal) or 1:1 (vertical). A 16:9 ratio (like Ring doorbells) will give you a wider view of your surroundings, but it typically crops out your porch area which is dumb if you want to monitor any package deliveries. A 1:1 ratio (like Arlo doorbells) will give you a taller image that includes your door area, but may crop out any shenanigans going on in the periphery.
The Eufy dual cam doorbell gives you the best of both worlds by giving you a primary 2K camera at 16:9 resolution, and a second camera (1080p) that let's you observe the immediate surrounding area by your door. This is particularly useful for monitoring package deliveries or cats that are patiently waiting to be let inside. In any event, the Eufy dual camera doorbell is one of the, if not THE best doorbells for keeping an eye on your package deliveries. Especially if you live in a place where deliveries are left at both your door and sometimes off to the side (depending on the delivery person's mood). Another doorbell may not be able to look at all possible delivery locations around your porch the way that this one can.
The other attractive feature about this doorbell, or any of Eufy's doorbells, is the local storage option. Don't let the cheaper price of other doorbells fool you. Most brands require a monthly subscription fee in order to store your video clips into their cloud service. At $3 a month you'll be paying an extra $36 a year. Those services also tend to automatically delete your videos after a period of time. This doorbell comes with a Eufy HomeBase that has 15GB of local storage for FREE. No subscription required. That's enough to store roughly a year's worth of recorded events and they won't automatically disappear.
Okay, now for the actual review of this thing. I already knew that this wasn't going to be a perfect doorbell, but I familiarized myself with its drawbacks before I purchased it. None of its shortcomings came as a surprise. The first thing to understand is that many of its features are still in beta testing, so the app is super buggy. Not to a point where it's unusable, but it's far from flawless. For example, the facial recognition feature just doesn't work. I mean, you can set it up in the app just fine but it has NEVER recognized me or my husband. The package detection feature is also not great. Yes, it detects packages but it also thinks EVERYTHING is a package including cats and trash bags. I had to turn that feature off because it would record false package events too often.
Personally, however, I wouldn't let that be a deterrent because with time and patience Eufy will eventually smooth out the kinks (that's the assumption anyway). The point is, the features under development will be worth the fix wait and the minor hassle. I can survive without these bonus features to be honest. The most important thing I need it to do is detect humans on my porch and record the event, but also function as a doorbell. It does these things just fine, and in fact, it does it very well. Package detection is not essential since I can literally open up the Live View any time to monitor packages myself. Plus I can just go review the recorded events to see who was at my door. Live View also gives you the option to record clips and take screenshots in real time which is excellent. It'll download them straight to your phone's storage. So the most important features DO work. Still, I wish they would have figured out a fix for the extra features before releasing this doorbell into the wild since they're marketing them as a selling point.
Setting it up was easy, but as I said, it can be a bit buggy. The HomeBase was a cinch to set up, but the doorbell itself took a few tries before it would actually connect to my WiFi. Mounting the bracket to my door frame was also easy, especially with the included template. I have it screwed into wood so it's nice and secure. I also appreciate that they included an optional angled bracket. The slight angle allows you to see a little more of your doorstep, and since I mounted it in a somewhat recessed area it has a better field of view. The doorbell itself locks into the bracket and can only be removed with the included pin-key. It looks like a guitar pick with a pin and it's small so don't lose it!
One thing I really don't like is that the battery is built in, so when it needs recharging you have to charge the whole doorbell which means taking it down which means no doorbell for about 6 hours. But it's a sacrifice I was willing to make considering the features I really like about it. You can monitor its battery life from the app, so you can begin planning ahead of time for recharging. I typically wait until the evening and then by the time I go to bed I put it back outside. Speaking of battery life, it's not really possible to give a fair assessment on that. It's going to depend on the settings you chose and the frequency of events. Using the "Live View" feature often will also drain your battery faster. Your battery mileage will vary but with frequent use should last at least two weeks. Minimal use around a month, or even two months of you have it set to doorbell only without video or motion detection. I have mine set to "optimal surveillance" and on average I capture around 5 events a day. The battery lasts about a month for me.
Lastly, yes, sometimes it does really dumb things like record us every time we leave the house or it thinks my cat is a package delivery. Technology can be like that sometimes and its AI isn't perfect. It can't recognize the back of my head or understand that I'm exiting instead of entering. After all, the camera is pointed by my door. But for me, I would much rather put up with the annoyance of this thing recording me or my husband every time we go out the door than for it to not detect events at all. To me it's a positive sign that it's at least doing its job. It has never failed to detect humans on my porch whether it's me or a delivery person.
In sum, get the Eufy dual cam doorbell if it's going to be your only surveillance camera since it has the widest coverage. And if you want a wide visual area but also the ability to monitor packages at your door. You must also be willing to put up with a somewhat glitchy app that hopefully in time will improve. For me the benefits of this doorbell outweigh its flaws, so I still highly recommend it. But if you care more about perfected apps and UI, replaceable batteries, pre-roll footage, and zero two-way talk delays, and don't care about subscription fees, then you might be happier with another brand.
Reviewed in the United States on January 6, 2023
Now before I get into the meat of this review, I first want to point out the features that initially attracted me to the Eufy Dual. It should come as no surprise that it's the dual camera that sold me on it. At the time of this review, no other brand has a battery operated video doorbell with dual cameras. I have no doubt that'll likely change since it's truly an outstanding feature.
You see, every other video doorbell only has one camera, and depending on the brand it'll only have one aspect ratio: either 16:9 (horizontal) or 1:1 (vertical). A 16:9 ratio (like Ring doorbells) will give you a wider view of your surroundings, but it typically crops out your porch area which is dumb if you want to monitor any package deliveries. A 1:1 ratio (like Arlo doorbells) will give you a taller image that includes your door area, but may crop out any shenanigans going on in the periphery.
The Eufy dual cam doorbell gives you the best of both worlds by giving you a primary 2K camera at 16:9 resolution, and a second camera (1080p) that let's you observe the immediate surrounding area by your door. This is particularly useful for monitoring package deliveries or cats that are patiently waiting to be let inside. In any event, the Eufy dual camera doorbell is one of the, if not THE best doorbells for keeping an eye on your package deliveries. Especially if you live in a place where deliveries are left at both your door and sometimes off to the side (depending on the delivery person's mood). Another doorbell may not be able to look at all possible delivery locations around your porch the way that this one can.
The other attractive feature about this doorbell, or any of Eufy's doorbells, is the local storage option. Don't let the cheaper price of other doorbells fool you. Most brands require a monthly subscription fee in order to store your video clips into their cloud service. At $3 a month you'll be paying an extra $36 a year. Those services also tend to automatically delete your videos after a period of time. This doorbell comes with a Eufy HomeBase that has 15GB of local storage for FREE. No subscription required. That's enough to store roughly a year's worth of recorded events and they won't automatically disappear.
Okay, now for the actual review of this thing. I already knew that this wasn't going to be a perfect doorbell, but I familiarized myself with its drawbacks before I purchased it. None of its shortcomings came as a surprise. The first thing to understand is that many of its features are still in beta testing, so the app is super buggy. Not to a point where it's unusable, but it's far from flawless. For example, the facial recognition feature just doesn't work. I mean, you can set it up in the app just fine but it has NEVER recognized me or my husband. The package detection feature is also not great. Yes, it detects packages but it also thinks EVERYTHING is a package including cats and trash bags. I had to turn that feature off because it would record false package events too often.
Personally, however, I wouldn't let that be a deterrent because with time and patience Eufy will eventually smooth out the kinks (that's the assumption anyway). The point is, the features under development will be worth the fix wait and the minor hassle. I can survive without these bonus features to be honest. The most important thing I need it to do is detect humans on my porch and record the event, but also function as a doorbell. It does these things just fine, and in fact, it does it very well. Package detection is not essential since I can literally open up the Live View any time to monitor packages myself. Plus I can just go review the recorded events to see who was at my door. Live View also gives you the option to record clips and take screenshots in real time which is excellent. It'll download them straight to your phone's storage. So the most important features DO work. Still, I wish they would have figured out a fix for the extra features before releasing this doorbell into the wild since they're marketing them as a selling point.
Setting it up was easy, but as I said, it can be a bit buggy. The HomeBase was a cinch to set up, but the doorbell itself took a few tries before it would actually connect to my WiFi. Mounting the bracket to my door frame was also easy, especially with the included template. I have it screwed into wood so it's nice and secure. I also appreciate that they included an optional angled bracket. The slight angle allows you to see a little more of your doorstep, and since I mounted it in a somewhat recessed area it has a better field of view. The doorbell itself locks into the bracket and can only be removed with the included pin-key. It looks like a guitar pick with a pin and it's small so don't lose it!
One thing I really don't like is that the battery is built in, so when it needs recharging you have to charge the whole doorbell which means taking it down which means no doorbell for about 6 hours. But it's a sacrifice I was willing to make considering the features I really like about it. You can monitor its battery life from the app, so you can begin planning ahead of time for recharging. I typically wait until the evening and then by the time I go to bed I put it back outside. Speaking of battery life, it's not really possible to give a fair assessment on that. It's going to depend on the settings you chose and the frequency of events. Using the "Live View" feature often will also drain your battery faster. Your battery mileage will vary but with frequent use should last at least two weeks. Minimal use around a month, or even two months of you have it set to doorbell only without video or motion detection. I have mine set to "optimal surveillance" and on average I capture around 5 events a day. The battery lasts about a month for me.
Lastly, yes, sometimes it does really dumb things like record us every time we leave the house or it thinks my cat is a package delivery. Technology can be like that sometimes and its AI isn't perfect. It can't recognize the back of my head or understand that I'm exiting instead of entering. After all, the camera is pointed by my door. But for me, I would much rather put up with the annoyance of this thing recording me or my husband every time we go out the door than for it to not detect events at all. To me it's a positive sign that it's at least doing its job. It has never failed to detect humans on my porch whether it's me or a delivery person.
In sum, get the Eufy dual cam doorbell if it's going to be your only surveillance camera since it has the widest coverage. And if you want a wide visual area but also the ability to monitor packages at your door. You must also be willing to put up with a somewhat glitchy app that hopefully in time will improve. For me the benefits of this doorbell outweigh its flaws, so I still highly recommend it. But if you care more about perfected apps and UI, replaceable batteries, pre-roll footage, and zero two-way talk delays, and don't care about subscription fees, then you might be happier with another brand.
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Reviewed in Canada on November 28, 2022
The picture and capture is high quality @ 2k no noticeable drop in frame rate.
Turn on and off remotely as all Eufy and maybe others
The ai is pretty good, notifies package delivery and pick up
This is my first video doorbell, so I have nothing to compare to, but these are my first impressions.
Installation was pretty easy. Two things to note. Firstly the homebase needs to be connected to your home network (modem) using a network cable. You cannot connect to your home network wirelessly. Personally I think this is a good thing, but it may prove inconvenient for some, especially considering the second thing of note which is… the doorbell unit uses wifi to connect to the homebase, and therefore has to be in range to get a good signal. This means that the homebase needs to be fairly close to the front door, but within cable reach of your modem. Fortunately I have cable access at the front of my house even though my modem is at the rear of the house. This wasn’t a problem for me, though I could see it being a problem for some.
Documentation is severely lacking. Yes, you do get clear instructions for installation and set up, and the app is easy to download and install, but there are no instructions on how to use the app. I’ve got mine set up and have figured out the basic usage, but cannot figure out some of the features like facial recognition. It says that the app learns to recognize people, but I can’t figure out how to turn that feature on. There is zero documentation or instructions on how to use the app and I am finding that very frustrating.
Also the system seems to be a little slow with the notifications. The camera will detect someone approaching the front door but doesn’t inform you until around three or more seconds later. By that time the person has reached and pressed the bell, or dropped the parcel and is halfway back to their car. I know a lot depends on wifi speed, internet speed, cell signal etc, but I think it could be a little faster.
Other than these small gripes, the system is pretty good and works as advertised.
I rated the face recognition lower as it is saying there is not enough data yet to properly detect a face. I suspect this will be ok after it has sufficient data to be able to detect users.
Package detection has been great, and I get notifications of package deliveries wherever I am.
I do not have experience with other devices, but I can definitely recommend this unit as I am very pleased with how easy it was to install and use.