Withings Home Baby Bundle - Wireless Video Baby Monitor
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Product Description
Product Description
A Wi-Fi baby monitor complete with advanced controls and notifications right on your smartphone or tablet. Easy set-up giving you access to many features including high definition live stream, noise and motion detection, air quality monitoring, two-way talk, night vision, and Lulla Light and Music programs.
From the Manufacturer
Manufacturer Contact Information
quality department contact: mathieu.letombe@withings.com
Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 10.75 x 4.92 x 7.8 inches; 1.3 Pounds
- Manufacturer recommended age : 0 - 5 years
- Item model number : BDL_WBP02_01
- Department : baby-boys
- Date First Available : October 22, 2015
- Manufacturer : Withings
- ASIN : B0169SJ6II
- Customer Reviews:
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use of the baby monitor. For example, they mention it's easy to set up and use, with user-friendly app instructions. That said, some complain about the connectivity issues and the time it takes to connect. Opinions are mixed on quality and performance.
AI-generated from the text of customer reviews
Customers find the monitor easy to set up and use. They also say the app-based instructions are user-friendly.
"My husband, who loves tech stuff, especially loves this! Easy to set up. Works with our apple tv, iPad, iPhone and apple watch...." Read more
"The monitor comes out of the box easy to set up and get going...." Read more
"The Withings Home Baby Bundle was easy to integrate to our iPhones and easy to install. The app-based instructions are very user friendly...." Read more
Customers find the product very good for parents on the move. They also say it's a good nanny can and can be folded for travel.
"...The design allowed you to fold it, which was great for travel. BUT the basic function is the same. Thank goodness they just added night vision!..." Read more
"...They dropped the ball on this one. Good nanny can (which i don't need) but bad baby monitor." Read more
"Despite the reviews , this is a very good product for parents on the move ! One can always check on the baby , timelapse the day !..." Read more
Customers are mixed about the quality of the product. Some mention it's a good product and well thought of, while others say it'll be unreliable as a baby monitor.
"...of buying one of these as a baby monitor and these were completely useless, unreliable and dangerous...." Read more
"Works as advertised. Great quality" Read more
"This product is very disappointing. I had the old withings baby monitor and it was fine - not amazing, but it worked well 90% of the time...." Read more
"...The first one we got just quit working after a couple months. Called customer service and they sent us a new one, and we sent back the broken one...." Read more
Customers are mixed about the performance of the product. Some mention that it works fairly well, is easy to set up, and works with their Apple TV, iPad, iPhone, and Apple watch. However, others say that the functions don't work, the image is great, and the camera only works if plugged in.
"...The video connection always works. the latency has definitely improved...." Read more
"...The image is great but the functions don't work. It constantly alerts me that our air quality is poor...." Read more
"Works fairly well. It is a little slow to capture things...." Read more
"...The camera also only works if plugged in and the cord to plug it in is rather inflexible...so when you want to position the camera in a particular..." Read more
Customers have connectivity issues with the baby monitor. For example, they say it has problems connecting to view the video from their phones, it disconnects completely, and the time it takes to connect was too long. They also mention that the signal drops all the time, the playback of events still lags a little bit, and that they have to disconnect and reconnect the plug.
"...We had so many issues with the product at first. It would randomly disconnect in the middle of the night and the error indicator lights would wake..." Read more
"...It cuts off throughout the night and day, requiring constant resets which is incredibly dangerous since we use it as a baby monitor...." Read more
"...It also cuts off the music after a few minutes no mattter what you do. Withings says the issues will be fixed shortly...." Read more
"Works fairly well. It is a little slow to capture things...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Customer sent us a new power cord which resolved some of the disconnect issues. We are definitely happy with the Withings support.
As far as using the app on the phone, we now get alerts as expected. The video connection always works. the latency has definitely improved. The playback of events still lags a little bit, but we rarely use those.
I bought this unit because I liked a lot of the extra things this product did. I can now say that I am happy that it truly works as advertised.
I've had the unfortunate experience of buying one of these as a baby monitor and these were completely useless, unreliable and dangerous.
It cuts off throughout the night and day, requiring constant resets which is incredibly dangerous since we use it as a baby monitor. What's the point of a baby monitor if it can only monitor for 30 minutes before shutting down or stopping the stream.
How do you expect us to have peace of mind, when the "Baby Monitor" can't even stay on the entire night.
Customer service was a nightmare and completely helpless. Following a long and painful process of troubleshooting the device, which included resetting the thing constantly, they then figured out that there were issues with the power supply adaptor and they offered to send out a new one. BUT WAIT, unless you live in UK, EU, U.S., Canada and Mexico, you're out of luck.
Yes, they cannot send you a replacement because for some stupid reason, wherever Withings is based, they don't seem to have the capability to post something out to Australia. Maybe their postal service isn't all that developed. And yes, these Baby Monitors are sold at Australian retail outlets too, so who knows how those managed to sneak their way into the country.
After grilling them on their incapability to ship to Australia, their robotic and useless customer service agents then decided to ask me to perform yet another factory reset.
By then, I gave up, and Amazon were nice enough to allow me to return this, even though it was out of the returns window (I had bought this when we were expecting).
Forget about buying this rubbish baby monitor. We ended up going with a Nest Cam, which has been absolutely reliable.
I also assumed part of air quality would be temperature. I don't know why I assumed that. Probably because every other monitor I could find that mentioned anything about the air included it? I'm not sure. But that was a disappointment.
I was also annoyed that it doesn't hold much of a position other than a few degrees up/down. I kept finding myself needing to position the entire base at an angle to point it down enough. And since it just sits there, it's easy to bump it and have it move. I'd rather have something mounted.
I gave it 3 stars. It's not bad, but it's not great either.
The notifications are sensitive- it notifies us "sound detected" every time the dog barks... so... that's a little annoying... but at night when we need it for baby sound detection, the dogs don't bark, so it should be fine.
Top reviews from other countries
Prix un peu élevé mais est génial !
On peut mettre la musique changer les couleurs et parler
Video nette
Bei der zweiten hat es von vorne rein nicht wirklich funktioniert, sie hat sich immer wieder aus dem Netz geschmissen; wir konnten sie durchs resetten wieder in Betrieb nehmen!
Der Nachfolger ist die Homecamera, nur das sie diese beiden Plastikbandarollen noch hat! Hätte man auch dazu schreiben können!
Dadurch zeigt die neue Version der Kamera keine Temperatur an, Nachtsicht nur bei Bewegung!
Zur Babyüberwachung daher auch weniger brauchbar!
Unfortunately despite excellent hardware design and quality the product is fundamentally broken due to buggy and unreliable software, plus pretty poor video quality - definitely not 1080 / 720p at 30fps.
Despite a rock solid fibre internet connection (120mbs down and 30mbs up) plus a rock solid internal wifi network the camera continuously drops connection or fails to connect, requiring a a power cycle. Video feed is heavily compressed and the frame rate is a long way off the advertised 30 frames per second.
The most concerning issue is the notifications, or there lack of. Parents intending to use this as a baby monitor should most definitely avoid. Several times the app has failed or delayed to alert us to our baby's cries and movement, impromptu checks have resulted in a blank screen with a constant loading icon, or messages that the camera can't be found. Frustrating, inconvenient and dangerous.
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