This replaced an old Apple AirPort Extreme with 3 bridged Express units to extend the reach. Wow!!! What a difference in wifi speed and capacity over a 10 year old system.
Incredibly easy to set up. I used the same name for my SSID and password so that I did not have to change 30 (yes, 30 wifi connected) devices. I did not realize I had so many but when you have multiple PCs, phones, tablets, wifi enabled lights, cameras, Amazon echos, Apple TVs, etc, it adds up very quickly.
There are several great unboxing and setup videos on the web (google Amplifi Alien) so I won't get into any details about that. I will discuss the app (mostly great but could use a few improvements) and a problem I encountered twice that was resolved.
The app is great. As I stated earlier, it told me I had 30 devices in an organized, easy to see, descriptive list. It show the instantaneous traffic data rates for each device. It also includes performance testing between the router and internet (similar to Sppedtest.net) that you can launch from the app and even directly from the touchscreen on the router itself (btw, the touch screen on the router is very cool...much more useful than a blinking light!) The functions on the app are mostly self explanatory. You can pause Internet access to individual devices, groups of devices (they call this a profile) or all of the devices. You can turn on and off the guest access and even turn off the primary wifi password for 2 minutes if you have a group of people that need to access your wifi and you don't want to share the password.
The app's main interface shows the router and meshpoint as well as the status of the connection between the two units. If you touch the graphic of the router, it takes you to a menu to change the router settings. Same for the meshpoint. When you are on the meshpoint edit menu, it shows you the signal strength between the meshpoint and the router (mine are wifi connected) and tells you whether the router and meshpoint are too close or too far from each other. That is a great feature.
At the top of the app's main screen, it says "Everything is great" (meaning everything is working). But it still said "Everything is great" even though I lost the connection between the router and the meshpoint a couple of times (will discuss this shortly). So the "Everything is great" message should have indicated a problem (hopefully they will add this feature) and pushed a notification to my phone that everything is not great.
The app also lets you start a communication with the support team. The app can also send the support team a support log that reports on the activity just before you experienced a problem. I had to do this twice when my meshpoint stopped communicating with the router. When you start the support messaging function from the app, an automated bot called "Bobby" asks you a few questions. Bobby needs more work to be useful. I just asked Bobby to communicate with a person and it moved me to the support queue.
I think the issues with my meshpoint had to do with where I placed it. The first time, it was behind a TV. When I moved it from behind the TV and cycled the power, it reconnected. The second time, it was on the floor next to the same TV. It had run for a day without a problem but then disconnected. During the second outage, I unplugged it, waited about a minute and plugged it back in but it did not reconnect. The support person suggested I move the unit closer to the router and try it again. I did and it reconnected immediately. That action of moving the meshpoint closer to the router is something Bobby should recommend rather than just repeating the same questions when you tell it you are having a meshpoint issue. Those are the only issues I had, and using the messaging app with support worked well. Response was under 1 hour and you can reopen the conversation if you have the same problem.
One additional point about the meshpoint. It only has lights...no touchscreen. If you turned off the LED using the settings in the app, it is just a dark cylinder (whether it is working or not). When the meshpoint is not working or disconnected, you can easily see the status from the app's main screen. Turning the LED off made it a little confusing to tell what was going on when I tried to power the meshpoint off and on. You can set the meshpoint to night mode where the LED turns off at a defined time if the light from the meshpoint bothers you at night. Another recommendation would be to change the color LED on the meshpoint to red when it is not communicating with the base.
As for reach of the wifi signal and wifi performance, both are much better than my old Apple Airport (the difference is extraordinary). BTW, I could have rented wifi equipment from my ISP and bought wifi extenders. I believe owning my own wifi router affords me better privacy. Time will tell if the hardware is reliable but outside of the two issues (that could have been self inflicted) everything is working now. I have had the unit about 1 week.
Based on my experience, I would definitely buy this again and would recommend it to friends.
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This Item  AmpliFi Alien WiFi 6 WiFi System, Seamless Whole Home Wireless Internet Coverage, WiFi Router with Touchscreen Display, 4 Gigabit Ethernet Ports, Ethernet Cable, and MeshPoint |  |  |  |  |  | |
| Price | -43% $399.99 List: $698.99 | -13% $1,299.99 List: $1,499.99 | -13% $349.99 List: $399.99 | -10% $429.99 List: $479.99 | $269.95 | -34% $248.99 List: $378.99 |
| Delivery | Get it May 15 - 20 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Monday, May 20 | Get it May 17 - 23 |
| Customer Ratings | ||||||
| Value for money | ||||||
| WiFi signal | ||||||
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| User interface | ||||||
| Sold By | LevelUpDeals (SN# Recorded) | Amazon.com | Amazon.com | Amazon.com | Denis Goods and Services | marla |
| connectivity tech | Wi Fi | Wi-Fi, Ethernet | Wi-Fi | Wi-Fi, Ethernet, USB | Ethernet, Wi Fi | Wi-Fi |
| number of ports | 1 | 6 | 2 | 4 | — | 4 |
| data transfer rate | 1733 megabits per second | 10 gigabits per second | 5400 megabits per second | 10000 megabits per second | — | 1 gigabits per second |
| wireless standard | 2.4 ghz radio frequency | 802 11 AX | 802 11 AX, 802 11 B, 802 11 N, 802 11 AC, 802 11 G | 802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 A | 802 11 AC | 2.4 ghz radio frequency, 802 11 AX, 5 ghz radio frequency |
| frequency band class | tri band | quad band | tri band | tri band | dual band | tri band |
| lan port bandwidth | 5 ghz | 10 Gigabit Ethernet | 10/100/1000 Mbps | 2.5 Gigabit | — | 10/100 megabits per second |
| security protocol | — | AES (128-bit), WPA-PSK | WPA3 | WPA2-Enterprise, WPA-Enterprise, WPS | — | — |
Reviews with images
Worth every penny and more!
**********Caveat: I have been a retail shareholder in UI for over 10 years**********I know, most people see the price and run away thinking there's no way it's worth that". You could not be more wrong. I've professionally been in IT Infrastructure as a Master Technical Consultant for over 20 years now, working with some of the largest most recognizable companies, banks, financial institutions, and government agencies across the globe. If you are tired of the slow speeds and low signal strength of your cheap Linksys/Cisco, Netgear, Asus, etc junk, then this is what will cure those ailments. I own and live in a two-story 3000+ sq ft home in the rural countryside. I had an enterprise-grade Ubiquiti wifi mesh system running off a Juniper Networks powered network with a Juniper SRX firewall/gateway appliance. My ISP is a small hometown telco that offers only FTTH(Fibre To The Home) in speeds up to 1GB/s. I was tired of the expense of running a 42u cabinet full of servers, switches and routers, even though it's my lab and used for work. I wanted a Wifi Mesh system that could meet my demanding needs: I work from home every day, a teenager who LIVES on the 'Net, plus half a dozen WiFi security cams, Xbox, PS5, Smart TV's, Echo shows, iPads, iPhones, etc. I saw the price of this ($869 at the time of this writing) and decided it was worth a shot to be able to shut down and only use my rack of equipment as-needed.1.) It took all of 5 minutes to install the base router and get it setup. Very simple, very elegant.2.) I setup the meshpoint in my upstairs attic to serve my teen son's needs. It took less than 5 minutes.3.) The system requires an iOS/Android device to install the Amplifi Management app used to configure/manage the system.4.) The initial and follow-up testing showed equal raw performance to my lab equipment. It enabled my entire house and neighbor's house to have strong Wifi signal no matter the location (yes, I share my 1GB/s with both of my neighbors......aka Love Thy Neighbor).5.) It has simple to understand options for prioritizing traffic, monitoring performance, firmware updates, as well as a separate Guest-Network. The configuration options of enterprise-grade equipment conveyed in a way normal consumers can understand.Overall, this will save me ~$300 a month on power consumption while providing better performance signal-wise than the PoE Unifi AP's I was previously using. EASY. You DO NOT HAVE TO BE A PROFRESSIONAL to install and successfully use this system. If you want a set-it-and-forget-it internet/wifi solution that leaves ZERO doubt, this Amplifi Alien is the perfect answer to that equation.
Top reviews from other countries
Trevor Peters
Recommended for any in-home wi-fi
Reviewed in Canada on August 24, 2021Dietmar Wennemer
Great Wi-Fi router but expensive
Reviewed in Canada on April 25, 2022