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ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum , Two 1 Gbps Ports , 400 Mbps Max Internet Speeds , SURFboard App

4.3 4.3 out of 5 stars 15,203 ratings

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  • A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing..MoCA Technology : No. Telephone Port : None.
  • Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
  • Modem Technology: DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
  • Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
  • Compatibility: The SURFboard SBG10 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 400 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
  • What's in the Box: When you purchase you will get an ARRIS SURFboard SBG10 Cable Modem, Power Supply, Quick-Start guide, and 2-year warranty card.
  • Router Technology: Features two 1-Gigabit ethernet ports and delivers Wi-Fi 5 speeds up to 1.6 Gbps (1600 Mbps).
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Product Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!


From the brand

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What's in the box

  • Arris Surfboard Sbg10 Cable Modem
  • Power Supply
  • Quick-Start Guide
  • And 2-Year Warranty Card
  • Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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    ARRIS

    ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum , Two 1 Gbps Ports , 400 Mbps Max Internet Speeds , SURFboard App


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    From the manufacturer

    cable modem 3.1 computer networking modems cable modem docsis 3.1+ docis3.1 cable router gateway

    Get 2 products in 1 device, a cable modem with built-in Wi-Fi router.

    ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router

    Experience faster streaming and downloading throughout your home & eliminate monthly modem rental fees.

    internet cable modem pc ethernet cable coax cable router gateway internet connection

    All-In-One Solution

    A Wi-Fi cable modem is a cable modem and a Wi-Fi router in one device. It's a convenient, space-saving device that provides the connection to the internet and the ability to share it with all of your devices.

    Sold over 260 Million in Home Connectivity

    modem docsis 3.1+ cable modem modem docsis 3.1 modem docsis 3.1 cable modem modem 3.1

    fast internet arris cable modem 3.0

    connects to any router ARRIS cable modem

    straightforward set-up docsis 3.1 arris

    Own Your Modem & Save:

    Own Your Modem & Save: Reduce your cable bill & no longer rent a cable modem, remove those monthly fees. Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.

    Reliable Internet:

    DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.

    Built-in Wi-Fi Router:

    No need to manage multiple devices. This space-saving device combines a cable modem & Wi-Fi router, with speeds up to 400 Mbps and Two 1 Gbps Ethernet ports for wired networking.

    Straightforward Set-up:

    Plug-in the device, download the SURFboard Central App, and follow the instructions to activate the modem and create your Wi-Fi network.

     To Meet Every Need DOCSIS 3.0 is an reliable, broadly available, and affordable technology

    ARRIS Delivers Quality and Performance

    ARRIS Delivers Solutions To Meet Every Need

    DOCSIS 3.0 is an reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.

    Refer user manual for better understanding on usage of the product.

    SURFboard SBG10 SURFboard G34 SURFboard SB8300 SURFboard SBG7600AC2 SURFboard SBG7400AC2 SURFboard G36
    SURFboard SBG10 SURFboard G34 SURFboard SB8300 SURFboard SBG7600AC2 SURFboard SBG7400AC2 SURFboard G36
    Customer Reviews
    4.3 out of 5 stars
    15,203
    3.9 out of 5 stars
    10,950
    4.2 out of 5 stars
    4,424
    4.3 out of 5 stars
    3,295
    3.9 out of 5 stars
    10,950
    3.9 out of 5 stars
    10,950
    DOCSIS Download Speed Up to 686 Mbps Up to 4 Gbps Up to 4 Gbps Up to 1 Gbps Up to 960 Mbps Up to 4 Gbps
    DOCSIS Technology DOCSIS 3.0 DOCSIS 3.1 DOCSIS 3.1 DOCSIS 3.0 DOCSIS 3.0 DOCSIS 3.1
    Downstream & Upstream Channels 16 X 4 32 x 8 32 x 8 32 X 8 24 X 8 32 x 8
    1 Gbps Ethernet Ports 2 4 4 4 4 4
    High Performance Online Gaming n/a n/a n/a n/a
    Simultaneous HD, 4K Ultra HD & VR Streaming n/a n/a n/a n/a
    Multi-Network Capability n/a n/a n/a n/a
    Wi-Fi Standard Wi-Fi 5 (802.11 ac) Wi-Fi 6 (802.11 ax) Wi-Fi 5 (802.11 ac) Wi-Fi 5 (802.11 ac) Wi-Fi 5 (802.11 ac) Wi-Fi 6 (802.11 ax)
    Digital Voice Service Capability n/a n/a n/a n/a n/a n/a
    Multi-Gig Ethernet Ports n/a n/a n/a n/a n/a 2.5 Gbps

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    15,203 global ratings

    Customers say

    Customers like the ease of setup and installation of the modem. They mention that it's easy to plug in and connect to their computer. Customers are also happy with the speed. That said, opinions are mixed on performance, signal strength, quality, connectivity, and tech support.

    AI-generated from the text of customer reviews

    619 customers mention531 positive88 negative

    Customers find the setup of the networking device to be easy. They mention that the modem install went smoothly, the activation went smoothly through the Xfinity app, and the app is straight forward and easy to use. They also appreciate the well designed online configuration site and helpful user guide.

    "...The installation wasn't too bad, other than the automated menu. But it takes 45-60 minutes for the whole process via text...." Read more

    "The modem install went smoothly. Its a low priced refurb and I work for an ISP...." Read more

    "...Simple installation and a quick call to our ISP (to give them the new MAC address) more than doubled our Internet speed...." Read more

    "...it took two tries to get it working with Xfinity it’s been easy to use ever since...." Read more

    235 customers mention206 positive29 negative

    Customers like the value of the modem. They say it's great for the price, saves them money, and works well. Some say it has no fees to pay and is the best product in terms of performance and price.

    "...Works great and saving me money in the future." Read more

    "...The price is very reasonable so owning the modem for me makes more sense than renting one from the cable company...." Read more

    "Well, I like the device. So far it's been great for the price...." Read more

    "Nice little WIFI Model, WIFI signal will get far and nice for the price. Would recommend." Read more

    189 customers mention189 positive0 negative

    Customers are satisfied with the speed of the networking device. For example, they mention that the download speed is 2 times faster than the AT&T service, the signal seems fast and consistent, and it distributes all the speed they pay Comcast for throughout the house. That said, they appreciate the map loading speed on Google maps. Overall, customers are happy with the performance and connectivity of the device.

    "...It came up pretty smoothly. The only negative I have is their app is super kludgy...." Read more

    "...We have noticed no reduction in performance from what we had with the Comcast unit and we have 4 smart phones, 2 streaming big screen TVs, 3..." Read more

    "...It has strong speed and is consistent whether you are on 5g or 2.4...." Read more

    "...The biggest observable difference for me has been the map loading speed on Google maps...." Read more

    923 customers mention512 positive411 negative

    Customers have mixed opinions about the performance of the router. Some mention it works great so far, with 17 devices on the WiFi, and they all run flawlessly. Others say that it runs slow for maybe one time, and doesn't fully work. Some customers also report poor product activation support, and say the app is kludgy.

    "...Guess what? I noticed zero difference in performance and we got those 4 phones on wifi, 2 TVs streaming, 3 laptops going plus the desktop...." Read more

    "...unit would lose its connection once a day for 3 days, then ran slow for maybe one time...." Read more

    "Bought this modem to save on my internet bill. Works great and saving me money in the future." Read more

    "...It came up pretty smoothly. The only negative I have is their app is super kludgy...." Read more

    543 customers mention225 positive318 negative

    Customers are mixed about the signal strength of the networking device. Some mention that the signal is consistently strong throughout their entire home, while others say that they couldn't get Internet connection. The range is great, and the WiFi signal will get far. However, some customers say that the device loses its WAN connection and the internet starts dropping out.

    "...The unit would lose its connection once a day for 3 days, then ran slow for maybe one time...." Read more

    "This wi-fi router is great once you get your ISP to add to your account. It has strong speed and is consistent whether you are on 5g or 2.4...." Read more

    "...On top of it losing its WAN connection whenever this happens the LAN side of the router drops out as well so you can NOT manage it...." Read more

    "This is a great modem/router/wifi device. The signal is powerful enough to cover all 4 stories of my townhome. So far, so good! -..." Read more

    267 customers mention185 positive82 negative

    Customers are mixed about the quality of the networking device. Some mention it's a pretty good product, a great router, and a system that works like it should. However, others say that some parts in the house it'd weaker than their old modem, and their WiFi started crashing fairly regularly. Some customers also mention that the product has chipset issues.

    "...per month including all fees and the perfect channel line-up, incredible sport package, 6 different accounts, and unlimited cloud storage for..." Read more

    "Other than the set up, this is really good. If you have Xfinity good luck trying to get this running. They are no help...." Read more

    "Within a month or two with this Modem, our Wi-Fi started crashing fairly regularly...." Read more

    "Nice little WIFI Model, WIFI signal will get far and nice for the price. Would recommend." Read more

    147 customers mention63 positive84 negative

    Customers have mixed opinions about the connectivity of the networking device. Some mention that it has good connectivity, with no issue connecting, and the connection is stable. However, others say that the ethernet ports stopped working, the connection between PC and CM drops out, and that the unit does not have WAN Port to connect with ATT service.

    "...The connection between PC and CM drops out. This happens about 2 times a day. Need to unplug and plug in Ethernet cable...." Read more

    "...Also, despite what some have wrongly stated, it also has 2 ethernet ports where you can connect a desktop computer directly to it as I am doing...." Read more

    "...Only 2 ethernet ports; most boxes I've used in the past have had 4...." Read more

    "...Works with Sparklite cable. It has two ethernet ports which is fine for me as I only need one for my work station at home and other home users use..." Read more

    60 customers mention28 positive32 negative

    Customers are mixed about the tech support of the networking device. Some mention that it has great tech support, is friendly, and helpful, while others say that it's rude, unknowledgeable, and falls way short.

    "...Maybe about 15 min. I did run into an issue with the app, and tech support is the worst. Luckily, I figured out the issue myself...." Read more

    "...with this as a basic starter kit for Internet, but it’s a great device for beginners..." Read more

    "The WiFi signal is strong. Tech support falls way short, they kept referring me back to Comcast...." Read more

    "...The set up was simple, the tech help was great. Smooth sailing with a huge savings by not having to rent equipment from Comcast!" Read more

    Low price, high performance, easy activation
    5 Stars
    Low price, high performance, easy activation
    Bought this after the crappy refurbished router I rented from Xfinity failed after 90 days of use. Very easy activation through the Xfinity app, was online less than 15 minutes after Amazon delivered the package. Another reviewer wrote a nice set of instructions to activate the product with Xfinity. Never needed to call customer service. Speeds are excellent, currently running 7 devices (2 4K Fire Sticks, 2 iPhones, one Xbox, on PS5, and a laptop) but I have had more than 10 connected simultaneously with lightning fast internet using Xfinity’s 400mbps plan.Tip: make sure you download the Arris surfboard app and go to network management and enable the single SSID for both the 5GHZ and 2.4GHZ bands for maximum speed and signal strength. The 5GHZ band is great if you’re within line of sight of the router but the 2.4GHZ band penetrates solid objects better and gets you a stronger signal around the whole house.Overall great purchase and happy to be saving $100 by not renting old refurbished equipment from Xfinity.
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