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iRobot Roomba Combo j7+ Self-Emptying Robot Vacuum & Mop - Automatically Vacuums and Mops, Fully Retractable Mop pad, Identifies & Avoids Obstacles, Smart Mapping, Alexa, Ideal for Pets

3.7 3.7 out of 5 stars 659 ratings

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Roomba Combo J7+
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Purchase options and add-ons

Brand iRobot
Model Name iRobot Roomba Combo j7+ Robot Vacuum and Mop
Special Feature Smart Mapping, Obstacle Avoidance, Self-Emptying
Color Graphite
Product Dimensions 1.3"L x 3.4"W x 13.34"H
Surface Recommendation
Carpet & Hard Floor
Controller Type
Amazon Alexa, Siri, Voice Control
Battery Cell Composition
Lithium Ion
Item Weight
3.18 Kilograms

About this item

  • SMART TECHNOLOGY FOR DRY CARPETS. The Roomba Combo j7 plus seamlessly transitions from carpet to hard floors and vacuums, mops, and empties itself in the same mission without any intervention from you. It cleans your floors without needing to avoid carpets or requiring you to change cleaning modes.
  • KNOWS WHEN TO MOP AND WHEN TO VACUUM - On hard floors, it mops and vacuums at the same time. On carpet, it lifts its mop pad safely away and continues with powerful vacuuming avoiding wet carpet messes.
  • MOPS THE FLOOR, KEEPS CARPETS DRY. - Only from iRobot, your carpets stay dry with D.R.I. (Dry Rug Intelligence): The Roomba Combo j7 plus robot and Auto-Retract Mopping System lift the mop high away from carpets
  • SMART SCRUB MOPS BACK AND FORTH WITH CONSISTENT PRESSURE AND 2X DEEPER SCRUBBING. Some areas of the home need a deeper clean–pawprints in the mudroom, spills under the kitchen table, tiles in your bathroom. Simply enable SmartScrub and your Roomba Combo j7 plus will scrub back-and-forth, just like you would. *Compared to standard vacuum and mop mode for coffee and grime.
  • AUTOMATICALLY EMPTIES ITS BIN ON ITS OWN FOR UP TO 60 DAYS - You can forget about vacuuming for months because it empties itself into the Clean Base Automatic Dirt Disposal with enclosed bags. Dust stays out of sight and your hands stay clean.
  • ADVANCED 4-STAGE CLEANING SYSTEM - It combines our first-of-its-kind mopping, edge-Sweeping Brush, Dual Multi-Surface Rubber Brushes, and Power-Lifting Suction to deliver an incredible clean on carpets and hard floors.
  • KNOWS EXACTLY WHAT TO AVOID - iRobot OS is thoughtfully intelligent, enabling it to recognize and avoid obstacles like, clothes, shoes, towels, and even pet waste (seriously).

Customer ratings by feature

For cleaning up hair
4.3 4.3
Accuracy
3.6 3.6
Suction power
3.6 3.6
Easy to use
3.6 3.6

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From the manufacturer

Roomba Combo j7+ Features

Combo

Empties itself automatically

The Clean Base Automatic Dirt Disposal system empties dirt and debris automatically up to a full two months.

Combo

Thorough vacuuming, every time

The 4-Stage Cleaning system combines our Edge-Sweeping Brush, Dual Multi-Surface Rubber Brushes, Power-Lifting Suction, and first-of-its-kind mopping.

Mopping Pressure

Applies pressure to mop messes

Powerful Pressure. Pristine Clean. Roomba Combo j7+ robot applies 1.16lbs of pressure when mopping up messes to make floors shine.

Combo

Senses where areas get dirty​

Dirt Detect Technology comes across dirtier spots around your home, it gives them a more thorough cleaning automatically.​

Powered by iRobot OS

Roomba Combo

Knows what to avoid

The Precision Vision Navigation system steers clear of obstacles, while Dirt Detect" Technology starts cleaning when it senses dirtier areas.

Roomba Combo

Simply tell it what to do

Pair it with Alexa or Google Assistant-enabled devices and say commands like "Tell Roomba Combo to clean under the table."

Roomba Combo

Intelligence that grows

iRobot OS updates all by itself, keeping your Roomba Combo j7+ equipped with the latest features and new capabilities in real time.

Roomba Combo

Customize your cleaning

iRobot OS lets you set specific cleaning preferences by room, like telling it to make extra cleaning passes in high-traffic areas.

protect your investment

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Customer Reviews
3.7 out of 5 stars
659
4.2 out of 5 stars
23,688
4.0 out of 5 stars
18,667
4.3 out of 5 stars
5,087
4.2 out of 5 stars
13,694
4.1 out of 5 stars
7,008
3.4 out of 5 stars
289
Price
$699.00 $179.99 $349.00 $299.00 $449.00 $599.00 $999.00
Mop Type
Retractable mop arm Interchangeable bin Interchangeable bin Interchangeable bin Retractable mop arm
Cleaning power
50% more suction power Standard 50% more suction power 50% more suction power 50% more suction power 100% more suction power 100% more suction power
Edge and corner cleaning
Clean with voice assistant
Automatic dirt disposal
Compatible
Clean by room
Clean by zone or object
Set No Mop Zones
v
Recognizes & avoids obstacles
Auto avoids mopping carpet
Cleans dirtiest rooms first
Automatic solution refill

Product guides and documents

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Product information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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iRobot Roomba Combo j7+ Self-Emptying Robot Vacuum & Mop - Automatically Vacuums and Mops, Fully Retractable Mop pad, Identifies & Avoids Obstacles, Smart Mapping, Alexa, Ideal for Pets

iRobot Roomba Combo j7+ Self-Emptying Robot Vacuum & Mop - Automatically Vacuums and Mops, Fully Retractable Mop pad, Identifies & Avoids Obstacles, Smart Mapping, Alexa, Ideal for Pets


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Product Description

The premium vacuum and mop solution like no other. Only from iRobot, D.R.I (Dry Rug Intelligence) means the Roomba Combo j7 plus uses carpet detection and the Auto Retract Mopping System that lifts itself to the top of the robot, completely away from carpet preventing wet messes entirely. On hard floors, it vacuums and mops at the same time. The 4-Stage Cleaning system combines our Edge-Sweeping Brush, Dual Multi-Surface Rubber Brushes, Power-Lifting Suction and first-of-its-kind mopping with added pressure for a thorough clean. It's all designed to keep your carpet and hard floors cleaner while avoiding obstacles at the same time—so you can live your life.

Compare with similar items

This Item
iRobot Roomba Combo j7+ Self-Emptying Robot Vacuum & Mop - Automatically Vacuums and Mops, Fully Retractable Mop pad, Identifies & Avoids Obstacles, Smart Mapping, Alexa, Ideal for Pets
iRobot Roomba Combo j7+ Self-Emptying Robot Vacuum & Mop - Automatically Vacuums and Mops, Fully Retractable Mop pad, Identifies & Avoids Obstacles, Smart Mapping, Alexa, Ideal for Pets
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iRobot® Roomba® j7+ (7550) Robot Vacuum Bundle with Automatic Dirt Disposal - Wi-Fi Connected, Smart Mapping, Ideal for Pet Hair (+2 AllergenLock Dirt Disposal Bags)
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Price-36% $699.00
List:$1,099.99
$769.99-40% $419.99
List:$699.99
$1,299.99-49% $359.99
List:$699.99
-28% $499.99
Typical:$689.99
Delivery
Get it as soon as Friday, May 17
Get it May 16 - 20
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Wednesday, May 15
Customer Ratings
Suction power
3.6
3.9
4.3
4.3
4.1
4.2
For deep cleaning
3.6
3.8
4.1
3.8
4.1
For cleaning up hair
4.3
4.2
4.1
4.1
Value for money
2.9
4.1
3.8
Alexa integration
4.2
3.7
3.8
Sold By
Amazon.com
Ultracell LLC
Roborock Technology Co. Ltd
Roborock Technology Co. Ltd
Roborock Technology Co. Ltd
DEAL-CENTER
surface suggestion
Carpet & Hard Floor
Hard Floor
Carpet, Marble, Wood, Tile, Upholstery
Carpet, Marble, Wood, Tile, Upholstery
Hard Floor, Carpet, Wood, Tile
Dual Action, Hard Floor, Carpet
runtime
240 minutes
180 minutes
180 minutes
batteries included
battery average life
180 minutes
240 minutes
180 minutes
180 minutes
compatible devices
Smartphones, Tablets, Amazon Echo, Google Home
Amazon Echo
Smartphones, Amazon Echo, Google Home
Amazon Echo, Google Home, Smartphones
Amazon Echo, Google Home, Smartphones
Amazon Echo
weight
3.18 kilograms
16.5 pounds
28.4 pounds
7 kilograms
7.44 pounds

Customer reviews

3.7 out of 5 stars
3.7 out of 5
659 global ratings

Customers say

Customers like how easy it is to use the robotic vacuum cleaner. They say the app is intuitive and the setup process is simple. They also appreciate the one-button design on the stop of the vacuum. However, some customers have reported issues with the quality of the product, mentioning that it constantly throws errors. They dislike the connectivity. Customers also have mixed opinions on performance, mapping, value, ease of cleaning, and suction.

AI-generated from the text of customer reviews

25 customers mention18 positive7 negative

Customers like the ease of use of the robotic vacuum cleaner. They say the app is intuitive and the simple one button design on the stop of the vacuum makes it simple to set up. They also say the product is very smart, has smart navigation, and obstacle avoidance. Customers also love the intelligence built into the product, which saves time and money in the long run.

"...My carpets are dry and beautifully vacuumed. No mess or confusion about which surface it's cleaning...." Read more

"...It’s also more than twice as sophisticated. It empties itself. It knows how to move around my house. It mops, sort of...." Read more

"...Customer service is complete garbage, very hard to work with and requests the same docs over and over again...." Read more

"...I love that I can send it to a particular room. It is VERY smart.The mopping is adequate, not like a deep cleaning would be...." Read more

101 customers mention51 positive50 negative

Customers are mixed about the ease of cleaning with some saying the extra cleaning feature is very nice, it does a better job at vacuuming than their old push vacuum cleaner, and it keeps their apartment so clean. However, others say that it struggles to engage, so it never went into mopping mode, and that it was disgusting to clean up.

"...It does a better job at vacuuming than my old push vacuum cleaner, and that was a pleasant surprise to see that.I run it every day...." Read more

"...The steamer uses nothing but steam to clean, and when I first tried to use it I noticed that the floor was foaming up with soap and I had to stop..." Read more

"...With that, the reason I chose this machine is because it can clean my entire house without me doing anything during it's cleaning...." Read more

"...while still being able to self-clean when done but mopping either left the floor still dirty or wouldn't do ANY mopping even when told to run the 2-..." Read more

83 customers mention33 positive50 negative

Customers are mixed about the performance of the vacuum and mop combo. Some mention that it works great and is happy with the results, while others say that it barely done a single job without some issue or problem. They also say that the functionality is weak and the execution is subpar.

"...If you do, none of the devices will work properly, which is what I had reported...." Read more

"...Pros: The Roomba j7+ works really, really well especially in the vacuuming department...." Read more

"...This is a BIG downfall of ECOVACs, it makes them almost unusable, and that's why most users complain about maps being blown away with ECOVACs...." Read more

"...Processing is much faster and more effective than my prior models...." Read more

33 customers mention14 positive19 negative

Customers have mixed opinions about the mapping of the robotic vacuum cleaner. Some find the technology good, easy to use, and quick. They say it navigates around the house super well. However, others say that it has issues with forgetting its map and getting lost.

"...In the app it states that the map is not available, when I try to see the result of a Mapping Run...." Read more

"...First off - hands down.. the AI and obstacle avoidance and room mapping are outstanding. iRobot really outdid themselves here...." Read more

"...it thinks it is in a strange environment/can't locate itself and starts a new map...." Read more

"...She is doing exactly what I wanted her to do. She has mapped out my house really good and notifies me of things to make her work better which is..." Read more

32 customers mention10 positive22 negative

Customers are mixed about the value of the robotic vacuum cleaner. Some mention it's worth the money, saves time, and will save money in the long run. However, others say it'll be a waste of money and is pretty costly for what it is.

"...This thing is total garbage. If I didn’t have $1000 invested in it I would throw it in the trash...." Read more

"...I do recommend iRobot® Roomba Combo™ j7, even though it is kind of pricey. I use it most everyday and my floors look great." Read more

"...Saves time and will save money in the long run. Glad we finally bit the bullet and made the purchase!" Read more

"...Don't make claims that are not true. NOT worth the money. I like the $400 robot I bought better." Read more

22 customers mention9 positive13 negative

Customers are mixed about the suction of the robotic vacuum cleaner. Some mention it has strong suction, and very rarely gets stuck. However, others say that it does get stuck a lot, and the bumper constantly sticks.

"It does pretty good but it does get stuck a lot which I'm kind of surprised with the cost of it and how it works and sophisticated is and when it..." Read more

"...It's very good at suction and goes slow enough to do a bang of a job cleaning the carpet.My wife an I have even given our Roomba a name...." Read more

"...I have no steps. It would forcefully go backwards and then stall out. Called for troubleshooting and nothing worked...." Read more

"...Now, my floors are very smooth, not at all sticky. Both my socks and feet are no longer covered in crud...." Read more

34 customers mention8 positive26 negative

Customers are dissatisfied with the quality of the robotic vacuum cleaner. They say the software needs a lot of help and constantly throws errors. Some customers also mention that the tank capacity is too small and that it always has something wrong.

"...sure what the root problem is but it seems like it will throw a navigation error code almost every run on areas I don’t send it to very often...." Read more

"...iRobot replaced the first unit and now the replacement is failing with the same error...." Read more

"...The mop arm gets stuck and wont come down. No error or anything...." Read more

"...Summary: Overall, this thing has improved the quality of our living and has been doing a good job vacuuming our carpets and picking up animal hair...." Read more

21 customers mention3 positive18 negative

Customers are dissatisfied with the connectivity of the robotic vacuum cleaner. They mention that the app constantly loses communication with the devices, and the device does not work for anyone. Some say that the device is buggy and the message catchta does not working.

"...I tried, they could see my map, and could see that I was constantly losing connection. All of the issues that I found are also listed on Reddit." Read more

"...It has continuous problems with the wifi connection and it's not the wifi coverage in my house...." Read more

"...Sadly at the moment Bob is broken. The app can’t connect and no manner of wiggling on his station provokes a blue LED...." Read more

"...-gets stuck on nothing and needs rescuing-constant connectivity issues (that we don’t experience with any other connected devices)..." Read more

Sent it back.. Not enough suction power and didn't mop floor even when specifically set to
2 Stars
Sent it back.. Not enough suction power and didn't mop floor even when specifically set to
So far I have tried two different robot vacuums.. The Shark AI Ultra 2-in-1 Robot Vacuum & Mop and this one. I bought both on Amazon and after trying both I figured I would use the Shark vacuum as a frame of reference being in my estimation closest comparable model that I have used while only focusing on the good and (mostly) bad of the Roomba for this review.First off - hands down.. the AI and obstacle avoidance and room mapping are outstanding. iRobot really outdid themselves here. This device found all of the nooks and crannies in the house.. would avoid shoes and shoe laces and even after a couple of cleaning runs thru the house realized it had not completely mapped the kitchen and updated the map accordingly. After a "cleaning" (using that term loosely) I would even get a report asking about the obstacles it saw (with pictures) asking about the 'permanence' of the item it saw in the event it would have to permanently avoid it later. It's mapping software and the accuracy when moving around chairs and other obstacles was truly amazing.However.. for a vacuum to actually do what they name infers is one area where the J7 was at best mediocre. IF I always ran a 2-pass cleaning the vacuum would do a fairly reasonable job but I could do better with a canister vacuum. The roller design was excellent for not getting long hair wrapped around it like conventional vacuum cleaners have a habit of doing (and other competing vacuums).I also got this for the floor mopping feature. IF I could it that to work it was mediocre at best. It was nice to have the cleaning solution and dust canister all in the same module while still being able to self-clean when done but mopping either left the floor still dirty or wouldn't do ANY mopping even when told to run the 2-Pass moping.. The Roomba would just troll around the kitchen doing a half baked vacuum job.. and go back to base and report it was "all done" leaving my floor still dirty.The self-cleaning feature is INSANELY loud. Do not run it at night unless you want to un-peel yourself from the ceiling.I'll just use a vacuum cleaner and Swifter and get better results.TL;DR - It doesn't get your floors clean enough for what you are paying.
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Top reviews from the United States

Reviewed in the United States on December 28, 2022
Style: Roomba Combo J7+Verified Purchase
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 I've been using my Roomba j7+ for about a month now and can give an informed review.

A word of caution: Beware of buying "almost new" for a reduced price. I ordered one and it would not charge no matter what. I followed all of the instructions and even called customer service and we worked together to try to solve the issue unsuccessfully. I returned the item to Amazon, but ordered another, this time making sure it really was new and not used. Don't buy used. At least I won't again for these things.

Pros: The Roomba j7+ works really, really well especially in the vacuuming department. I have two cats, one of whom sheds prolifically, and a large dog that does the same. This thing does a pretty good job at getting all that off the carpet. It does a better job at vacuuming than my old push vacuum cleaner, and that was a pleasant surprise to see that.

I run it every day. It vacuums the carpets, and vacuums and mops where I have white ceramic tiles: the kitchen, entryway and two bathrooms.

The AI never ceases to amaze me. This thing makes decisions which room to vacuum next (unless you tell it to vacuum a specific room), goes around wires and I hear even pet poop (I don't have that problem in my house). It's very good at suction and goes slow enough to do a bang of a job cleaning the carpet.

My wife an I have even given our Roomba a name. He's George.

Our George won't fall down stairs. It just refuses. From my kitchen there are stairs leading down to the basement. There's no door at the top of the stairs. George the Roomba has "cliff" sensors preventing it from going over the edge of a top stair and tumble down the stairs. No need to set an obstacle blocking the robot from getting to the edge of the stairs.

You can set a schedule for it to vacuum certain areas or the whole area (your home). You can have it do it every day at a certain time, every other day, any day of the week and any time of the day you want. You can even set it up so that it vacuums as soon as you leave the house. It's kinds like Santa Clause: it knows when you're asleep and it knows when you're home. (It was an early Christmas gift my wife and I gave to ourselves.)

The Roomba J7+ works with Alexa and Google. I presume it works with Siri, but I'm an Android kinda person. I have Amazon echos in every room of this house, smart bulbs everywhere, and I can turn on lights or change their colors just with my voice. I can also say, "Alexa, ask iRobot to vacuum the bedroom" and it will say, "Okay, I'll tell iRobot to vacuum the bedroom." And magically the Roomba wakes up, backs away from the charging station, and make a beeline for the Bedroom without bumping into a wall or a door or anything. Cool stuff. Impresses visitors to the house.

Cons: I'm disappointed with battery life. My house is fairly simple, not a huge mansion. I have a bedroom, living room, office and kitchen. That's it. Two bathrooms and the kitchen has white ceramic tiles, one dog, two cats, my wife and myself. Sometimes we have grandkids crawling all over the house, but not every day. George (my iRobot Roomba J7+) has to take two breaks, return to the charging station (where it empties the bin inside the robot by powerful suction into a proprietary vacuum cleaner bag (that cost $19.99 for only 3 of them). and then remains there while it recharges due to low battery. An hour and a half later it comes back on automatically, goes to the place it stopped before, and resumes cleaning until it's finished the mission.

However, because it has to recharge twice, it can take over 5 hours just to vacuum and mop the house. So I'm disappointed with the battery life.

I just had to finish mopping my kitchen floor by hand. I find that I have to do that once a week or so, even though the iRobot Roomba J7+ rolls into the kitchen, lowers it's mop and starts vacuuming and mopping the floor. George the Roomba doesn't do a very good job mopping.

The little "mop" is a crescent moon shaped pad that inserts into the top of the vacuum cleaner. It can be removed and washed, but it's about the size of a small wash rag. You fill a small tank at the top of the vacuum cleaner with whatever cleaner you want to use. The iRobot Roomba j7+ came with two small packets of floor cleaning stuff. One for tiles, another for wood floors. Once that was gone, I just use stuff like Mr. Clean. You can pour it in full strength or diluted. It's up to you.

But in the end it's all about that "mop head." You know, the small crescent moon shaped pad that is smaller than a wash rag? The Roomba comes with two of these in the box, and you can detach it and wash it in the sink. When it's all said and done, however, how well can you clean a floor with good cleaner but one small wash rag that gets dirty fairly quickly.

So after a week I've noticed the ceramic kitchen tiles needed a more thorough hand mopping, and I consider that a con.

Summary: Overall, this thing has improved the quality of our living and has been doing a good job vacuuming our carpets and picking up animal hair. It saves us time to do other things we enjoy doing, and it's fun to watch, too. It doesn't do a perfect job at mopping, true, but it does vacuum and mop. You might need to still do some mopping, but not as often as before. The battery life is disappointing. I thought it would be able to do the whole first floor of the house in one go, but it has to recharge itself several times and therefore takes a long time to finish the vacuuming.

A workaround would simply to have it vacuum more used areas of the house more frequently, and the less used areas less frequently, thus reducing the area it has to clean on a daily basis. This would give enough battery life to complete it's job.

I've read a lot of reviews, and i've got my personal experience. This is probably the best vacuuming robot that you can buy.
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Reviewed in the United States on December 14, 2022
Style: Roomba Combo J7+Verified Purchase
UPDATE 12/16/2023:
It has been almost a full year since I wrote the Original Review below, and there is some additional information that I learned after I had posted it. In the end, I was working directly with one of iRobot's CSRs who also looked into other brands to make their products better. He was able to get almost immediate responses from Tech Support, and we were able to identify many of the issues that I had been having. One of the biggest is that you can't have multiple iRobot devices on your network when using this device. If you do, none of the devices will work properly, which is what I had reported.

However, there is a core issue with all of iRobot's mopping devices which still exists today, and that is "conservation of matter". If you remember high school physics, or chemistry, you know that this means that matter cannot be created, nor destroyed. It can only be changed or moved. You might be thinking how does that have anything to do with this device? Well, dirt, grime, liquids, etc., are all matter. If you don't do something to physically remove them from the floor, they just constantly get spread across your entire house. The same goes for the cleaning fluid, which is never removed from your floors, it just piles up, layer by layer. BTW, the bottoms of my feet were solid black after using this for a couple weeks.

I think you can see where this is going, as you will need to manually remove all of this guck that keeps getting thicker as you use it. I had concerns about this from the beginning, and they were confirmed when I bought a Shark Steaming Mop to clean the floors after I returned the Roombas. The steamer uses nothing but steam to clean, and when I first tried to use it I noticed that the floor was foaming up with soap and I had to stop using it, as the soap would have damaged the steamer.

I did purchase a different system from a different manufacturer to replace my iRobot devices, and this device has been working perfectly for almost a year. At the time that I bought it, it was the top device on the market, and I had to pay full price ($400 more than the Black Friday Deals) because iRobot took so long to respond. But, I am more than happy with this new device. It is a full cleaning system, vacuum with mop and wash and dryer.

The mop and wash cleans the mop every so many minutes (10+ in increments of 5 minutes) where I have it set to 20 minutes. So, every 20 minutes it goes back to the dock, washes the mop, and then resumes where it left off. When it's done, it empties the vacuum bin, washes the mop, and then dries the mop for 3 hours (configurable), something that Roombas cannot do. For the first 2 weeks that I had it, I filled the tank with nothing but water, and it took 2 weeks for it to completely remove everything that the Roombas had left behind. The water in the waste bin was almost completely solid black for the first week, and then became more transparent over the following week.

I live in Las Vegas, so there is a ton of dirt that gets into the house, even with the house sealed shut. Now, my floors are very smooth, not at all sticky. Both my socks and feet are no longer covered in crud. If you solely need a vacuum, the iRobot vacuums are not bad. However, I can't recommend any of their mopping devices, as they do not clean anything. They simply spread the mess over the entire floor space and add a very thick cleaning solution to it, making it even worse and sticky. My current solution removes everything from the floor and uses a very light cleaner. After 3 refills where I add cleaning solution, I do 1 refill with water only, just to make sure that nothing ever builds up.

I hope this update helps, as it brings up fundamental issues with iRobot's mopping products.

Original Review

After trying to get this to work correctly over the course of almost 4 weeks, I have decided to return this product, the M6 that I also purchased, and all of the accessories. The major reason being that the App just does not work correctly, and you can't use any of the devices w/o the App. Additionally, the mapping is absolutely terrible. My entire house has hard floors, which should produce almost perfect mapping, but each room has walls that 4-5 feet displaced. It thinks that walls are 4-5 feet thick as well, which has led to other issues.

I have followed all of the directions provided online, and from working with their technical support, which stopped communicating with me once I provided them with a list of about 20 things that I found wrong. The App constantly loses communication with the devices, and when it does, you lose all control of the device. This isn't a WiFi signal issue, as I have full maximum signal coverage throughout the entire house, and all other devices work perfectly at all times.

I performed a factory reset at least 6 times w/o any change. I have rebooted each of the devices at least 30 times w/o any change. You would think that after a reboot that you should be able to connect, but nope, none of the iRobot devices connects. I ran 3 mapping runs yesterday, all of which completed successfully, but not one of them updated the map. In the app it states that the map is not available, when I try to see the result of a Mapping Run.

It will also ask you about changes to the map after a vacuum or cleaning, which is where I noticed that it was trying to tell me that it encountered carpeting in approximately 60% of my house. There isn't any carpeting anywhere, not even a rug. I could go on in regard to other issues, but I don't see a point. iRobot makes a lot of claims in their advertising, but I haven't found any of it to be true. When I did a deep dive into the issues that I have encountered, I learned that I am not alone, and that they've been reported at least 8+ months prior.

I am going to try another product with the hope that it will work better. I expected better from a company that has been in business for over 32 years, but I guess that it is expecting too much. BTW, tech support has access to everything that you do with the app, and the devices. They described absolutely everything that I tried, they could see my map, and could see that I was constantly losing connection. All of the issues that I found are also listed on Reddit.
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Top reviews from other countries

Jamie
5.0 out of 5 stars Love it!!
Reviewed in Canada on November 13, 2023
Style: Roomba Combo J7+Verified Purchase
This little vacuum shaved a half hour off my evening routine. With 2 under 2, the floors need to be vacuumed daily. We also have a dog so in the winter the ability to wash the floors daily is amazing. Like any robot vacuum, you still need a good vacuum and steam clean every once in a while. The mapping function and ability to customize the cleaning by zone and day is the best yet (and I’ve tried a few different brands now). My only wish is that it didn’t use disposable bags (though they do last about a month, just not very green).
2 people found this helpful
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Liz G
5.0 out of 5 stars It’s fantastic!
Reviewed in Australia on September 22, 2023
Style: Roomba Combo J7+Verified Purchase
It’s even better than I expected. Fascinating to watch it working and seeing it deal with and remember obstacles, and improve its mapping with every pass. Embarrassingly I had no idea how dusty our house was! We love it.
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LN
1.0 out of 5 stars Not as advertised-rolls on poop
Reviewed in Canada on July 6, 2023
Style: Roomba Combo J7+Verified Purchase
The vacuum function was good--it was able to clean most visible dirt. I still vacuumed/mopped weekly, but it was nice to come home to a pretty clean apartment floor. Except for when my Roomba rolled over dog poop...twice! The first incident happened about a month after I got it. I called iRobot's support line and was asked to take a picture of the base. I was told that the Roomba gets smarter as you use it. They replaced my Roomba--it was swift and easy--no complaints there. About a month after using my replacement, it again rolled on poop. My return window was closed with Amazon so I reached out to iRobot. I wanted a refund or a contact of their eComm dept, but the iRobot agent was not willing to direct me to someone who could help. The replacement--should your Roomba roll on poop--is good up to a year. If your Roomba rolls on poop after the 1st year, you're stick with it. And believe me, it is not pleasant cleaning the inside of the machine nor the poop smear all over your floor. This was why I wanted a refund--not a replacement. iRobot wasn't able to get me a refund because I bought it on Amazon nor we're they willing to contact Amazon. And Amazon wasn't able to help me because my return window was closed. So I ended up taking the replacement. After I agreed, the iRobot agent told me that this would be the last replacement because technically they only allow one replacement. So now I'm stuck with a Roomba I don't use. It's really disappointing because this product isn't cheap. It was supposed to be an investment to help with my mental health--coming home to a clean apartment.
I bought this Roomba because it was guaranteed to not roll on poop. I programed my Roomba to clean while I'm at work so I'm not there to clean the accident before hand.
If you don't have pets (mine is 18years old--hence the poops in the apartment), then this Roomba does make coming home so nice. But if you do have pets and get the occasional accidents, then I don't recommend this product--the clean up isn't worth it.
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Erdinc Saygin
1.0 out of 5 stars Fails to deliver
Reviewed in Australia on December 1, 2023
Style: Roomba Combo J7+Verified Purchase
I used this product for over 4 months and ended up returning it. Unfortunately, this product fails to deliver. It is clunky, with low-quality parts, and it always gets stuck. Several times it broke parts.
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Minh Tang
4.0 out of 5 stars All about the camera and AI
Reviewed in Canada on November 17, 2022
Style: Roomba Combo J7+Vine Customer Review of Free Product( What's this? )
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 I was a bit overwelmed before opening the box but I quickly realized that this robot solution is made dead simple. There is absolutely no assembly required. All you have to do is plug in the electric cord and place the base somewhere. They are asking to have 0.5m free on each side but I placed mine between a bookshelf and a TV stand. Regardless, this robot was able to dock every single time. Setup took around 5 minutes. This include, creating the account, setting up the wifi, adding the robot to my Echo speaker.

Similar to other robot vacuum, the J7+ is able to build a map of your floor. Once the map is built, it's suppose to become more efficient at cleaning. It originally took 1 hour and 34 minutes to vacuum the main floor. Now, it's just under 1 hour but the app keep reporting an incomplete job. I did spent an hour looking at the robot and it seems to have cleaned everywhere. When I reviewed the list of obstacle on the app, it was all very minor things so I'm not sure what is going on. For me, it took 3 complete vacuum run to build the complete floor plan. From there, I was able to label the rooms. Once this is done, I was able to ask the J7+ to go clean a specific area.

I been using it for over a week and the first thing I realize is how good the navigation is. When it need to go back to the charging base, it just go, it doesn't have to do those 90 degrees turn or follow a wall. It just go while doing those nice arching turn. Another thing I like about the J7+ is how it can run the entire lenght of my floor, as opposed to some robot that can do a maximum of 10 feet x 10 feet at a time, the J7+ has no such limitation. As a result, cleaning time is dramatically reduced because the robot don't have to do as many stop and turn. Obviously, all of this can only happen after the floor plan is fully built.

The obstacle detection is a very nice feature. For example, it would not run over an electric cord, socks or shoes. Socks and strings could easily get tangled in the brush and damage the robot. I definitely appreciate this extra piece of mind.

Cleaning performance is good but it's not as good as me manually doing it with a central vacuum. There is little bits and pieces left behind on my hardwood floor. During the past two weeks, I ran this vacuum daily. A lot got picked up but some was left behind. Just to be clear, I would say that 98 to 99% of crumbs are being picked up. The mop works well, it's similar to a swiffer. it's nice that the robot knows to lift the pad when it goes on carpet but I only have small rug here and there which is not ideal for the robot because they can move around. So yes, the robot did drag the mopping pad on one of my carpet a couple of time. Again, for clarity, the J7+ mop is good but it's not as good as a dedicated robot mop.

To conclude, the J7+ is a very nice robot. it's definitly the best one I have. Unfortunately, there is still some room for improvement. Notably, the AI and camera, cleaning speed, noise level and cleaning performance can be better.
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