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GE CYNC Smart Dimmer Light Switch, Neutral Wire Required, Bluetooth and 2.4 GHz WiFi 4-Wire Switch, Works with Amazon Alexa and Google Home, White (1 Pack)
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Operation Mode | ON-OFF-ON |
Current Rating | 2 Amps |
Operating Voltage | 120 Volts |
Contact Type | Normally Closed |
Connector Type | Plug In |
Brand | GE |
Terminal | Spst |
Item Dimensions LxWxH | 4 x 3.5 x 6 inches |
Circuit Type | 3-way |
Actuator Type | Push Button |
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About this item
- Make Traditional Dimmable Bulbs Smart: The WiFi dimmer switch allows you to upgrade your smart home and make traditional bulbs smart; Control lights from the switch or the Cync App, powered by Savant using scheduling and scenes
- Convenience and Enhanced Functionality: Our smart switch adds convenience and comfort with dimming from the Cync App and enhanced functionality like out of home control and scheduling, so you never come home to a dark house
- Save Money with Schedules: Set a schedule in the Cync App to turn off your LED light bulbs when you aren't home so you can save energy and money
- WiFi Light Switch Voice Control: Using the built-in WiFi, connect the smart dimmer switch to Google Home and Amazon Alexa devices (sold separately) for hands-free voice control; No hub required
- Easy, DIY Installation: This smart light switch is easy to install on your own or with the help of a professional; Works for newer homes built after the 1980s and requires a neutral and ground wire and 2.4GHz WiFi to enable smart control; Check bulb compatibility before purchasing
Frequently bought together
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Product details
- Product Dimensions : 4 x 3.5 x 6 inches; 8.8 ounces
- Item model number : CSWDMBLBWF1/ST1P
- Department : unisex
- Date First Available : October 9, 2018
- Manufacturer : GE Lighting
- ASIN : B07J9V2QKW
- Country of Origin : China
- Best Sellers Rank: #15,851 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
- #53 in Dimmer Switches
- Customer Reviews:
Product Description
The Smart Light Dimmer Switch adds smart bulb functionality to traditional bulbs and keeps LED smart light bulbs smart so that you can dim any room with any dimmable bulb. The smart WiFi switch works as a dimmable light switch while enhancing the traditional bulb functionality to include out-of-home control, scheduling, and scene-setting. When CYNC Smart LED Bulbs are installed, the dimmable switch allows app or voice control even when power is turned off at the switch. Pair the dimmable light switch with CYNC Smart Bulbs in other fixtures like table lamps and control all your lights in the room from one wall switch. Our smart dimmer switch wirelessly connects with other CYNC Smart Light Switches so you can control the same light fixture from multiple switches. The smart dimmer switch also allows for single-pole, 3-way, or 4-way installation with other Cync smart switches. Install the smart switches on your own with easy, DIY setup or with the help of a professional in newer homes built after 1980 using 2.4GHz WiFi. The smart light switch connects directly with Amazon Alexa and Google Home devices without a hub required. Neutral wire--usually a white or gray wire--is required.
From the brand
From the manufacturer
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Works With Any BulbTurns ordinary incandescent, halogen, and LED bulbs into smart bulbs and keeps Cync Smart Bulbs connected even when the switch is turned off. |
Set SchedulesSchedule your lights to turn on when you come home and turn off to save energy when you're away. |
Control Away From HomeTurn lights on or off from your phone when you’re not home. |
Group TogetherGroup multiple switches and bulbs together and control all your lights from one switch. |
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Pair With Smart DevicesPair your Cync or C by GE products with Amazon Alexa or Hey Google for voice control capabilities. |
No Hub Required for Out of Home and Voice ControlConnect directly to Amazon Alexa or Hey Google devices without a standalone bridge or hub. |
Check Your Wi-Fi and Wiring Before InstallationRequires a 2.4 GHz Wi-Fi connection and ground, line, load, and neutral wires for installation. |
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Step 1Remove your existing switch and check your wiring. 4-Wire: Requires Neutral (usually grey or white) and ground (usually green) wires. |
Step 2Use our installation video, included installation guide, or online tool to install your new Cync Smart Switch. |
Step 3Connect your new switch to the Cync App to unlock smart control. |
Cync Neutral Smart Dimmer | Cync Neutral Smart Dimmer + Motion | Cync No Neutral Dimmer | Cync No Neutral Smart Dimmer + Motion | Cync Wire Free Smart Dimmer | Cync Wire Free Smart Dimmer + White Tones | |
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Customer Reviews |
4.0 out of 5 stars
1,949
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3.8 out of 5 stars
566
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4.0 out of 5 stars
1,949
|
3.8 out of 5 stars
566
|
4.0 out of 5 stars
1,949
|
4.0 out of 5 stars
1,949
|
Wires | 4-Wire | 4-Wire | 3-Wire | 3-Wire | Wire Free | Wire Free |
Dimmable | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Motion Sensor | ✓ | ✓ | ||||
White Tones Control | ✓ | |||||
Amazon Alexa & Google Assistant Compatible | ✓ | ✓ | ✓ | ✓ | ||
Neutral Wire Required | ✓ | ✓ | ||||
No Hub Required | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
What's in the box
Videos
Videos for this product
0:34
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GE Lighting Smart Switch Motion Sensing and Dimmer,
Merchant Video
Videos for this product
0:28
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Customer Review: A true smart switch!!!
John P. Capizola Jr.
Videos for this product
0:48
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Dimmer Switch Floor Plan
Savant Technologies LLC
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance and ease of setup of the electronic switch. For example, they mention it looks great, has a good design, and is easy to install. That said, some complain about the finickiness and connectivity. Opinions are mixed on dimming, performance, wire, and quality.
AI-generated from the text of customer reviews
Customers find the setup of the electronic switch to be easy. They mention that it's easy to use the app, and the installation of the switch took very little time. Some say that the paddle switches are easier to utilize like a traditional switch, and have standard integration into HASS.
"...Can literally mount anywhere- Very user friendly, if we had kids they could work it by the time they learn to stand—CONS—…..." Read more
"...Other than that, they work well, and were easily installed, and connected to Home Assistant using the Smart Life integration...." Read more
"...though more costly, is designed for integration, has a standard integration into HASS, and every device can be monitored individually...." Read more
"TL;DR: excellent product. They have thought of everything. Easy to set up and link with Google Home.Long version:..." Read more
Customers like the appearance of the electronic switch. They mention that it looks great on the wall, has a good design, and is elegant. Some say that the product is very appealing and feels really high quality.
"...Both mount options look great and even using the tape you can't tell that the switch was just stuck there...." Read more
"...PROS—- Small, sleek design- Packaged well and instructions are really good-..." Read more
"...Product is very appealing and feels really high quality...." Read more
"These look great and work good for the most part...." Read more
Customers are mixed about the performance of the electronic switch. Some mention that it works perfectly, while others say that it has issues working from outside the house and in many cases, it does not work on cell phone internet, and the app is a little buggy.
"...Packaged well and instructions are really good- Works flawlessly and has a quicker response time than the app-..." Read more
"...We also had to use my wife's iPhone to set it up. It also DID fail when trying to add it to the same room as the other plug!..." Read more
"...Other than that, they work well, and were easily installed, and connected to Home Assistant using the Smart Life integration...." Read more
"...When it happens, it randomly closes the circuit, or leaks energy to where the light will not completely turn off...." Read more
Customers are mixed about the quality of the electronic switch. Some mention it's a good smart switch if you don't have neutral wires in the house, while others say that the lights would randomly flicker it'd brightness while working. Some say that they stopped working completely and were electronic defective.
"...They are a good value but not a perfect product." Read more
"...The first two arrived and were electronically defective, third is still in transit...." Read more
"...Problem solved! The switch is recognized by the app, and controls my CYNC full color light strips as intended...." Read more
"...You can not name the two switches the same...." Read more
Customers are mixed about the dimming of the electronic switch. Some mention that it works great, has options for on/off, dimmable LED, and changing white color. However, others say that the unit will not dim your lights unless you install the app, create an account, and that the dimmer feature is a bit too sensitive.
"...The dimming feature is a bit too sensitive, and so often, when we are trying to turn the lights on or off, we end up dimming the lights instead...." Read more
"...they now have an expanded dimming range down to 1%. So now this switch controls brightness from 1, 10, 20, and so on...." Read more
"...Now, with the GE Cync switches on both sides, the dimmer will only work through the app. When either side is flipped on, it comes on at 100%...." Read more
"...and I had to turn it off in some rooms because it was too bright for sleeping...." Read more
Customers are mixed about the wire of the electronic switch. Some mention that it does not require a neutral wire, it controls 10 lights without one, and the load wires can be connected in any orientation. Others say that the ground wires were not common and that the switch was only powering the smart plug.
"...The instillation process is very simple, the load wires can be connected in any orientation to the black and white wires." Read more
"...difficulty of the setup, they were telling me that I was missing a wire in the box (i.e. not having a ground wire)...." Read more
"No neutral wire required! Easy install. Works from the start with the Cync app...." Read more
"...No wires involved...." Read more
Customers are dissatisfied with the connectivity of the electronic switch. They mention that it constantly loses WiFi connection, and the app states that it can't connect to WiFi. Some customers also report issues with the Cync app and Alexa. The new wire free products can'reach at this time.
"...They seem to be having an issue with WiFi connection setup of the plugs with Android...." Read more
"...if one switch goes off line for what other reason, the other will not operate through Alexa, or the app...." Read more
"...than that, they work well, and were easily installed, and connected to Home Assistant using the Smart Life integration...." Read more
"...When I try to connect to my router it says bad password or weak signal. Downstairs is right next to my router so I know that's not true...." Read more
Customers are not happy with the finickiness of the electronic switch. They mention that the connection with Alexa was not easy to troubleshoot, and required several attempts. They also say that it's incredibly time consuming and difficult to set up, awkward, cumbersome, and non-intuitive. Customers also say it can be extremely frustrating and does not provide much functionality.
"These definitely work, but they require a little training to use properly...." Read more
"...First of all, the app is awful! Cumbersome and non-intuitive, and does not provide much functionality other than the initial setup of groups and..." Read more
"...Now the app issues. Setup is simple enough. Navigating through the app is a little clumsy; so I just use Alexa as much as possible...." Read more
"...The only thing I don't like about this remote is that it's complex if you're using it ONLY to switch the light on and off...." Read more
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Top reviews from the United States
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In our living room the 2 wall switches both controlled 1 outlet. UNFORTUNATELY though, this outlet is where we placed our entertainment center (TV, Soundbar, PlayStation, Wii, etc). So shutting this switch off would turn ALL that equipment off! If you have a PlayStation you know what happens when you kill the power to it (hard drive inspection, possible data damage, etc). So this would NOT work!
I was NOT rewiring our house and tearing out drywall to fix this so that the switches would instead control lamps in the room.
Enter the Cync "wire free switch" and "Cync Smart Plugs".
With the wire free switch you can control a myriad of different Cync items. From directly controlling individual light bulbs (dimness, color, and on/off) to controlling the smart plugs.
The BEST part about these is the way they can mount! Not only can you stick them to ANYTHING via the double adhesive tape included with the kit but they also CAN mount into a standard wall box! Both mount options look great and even using the tape you can't tell that the switch was just stuck there. However, for my application I used the wall box mounting. Allowing me to get rid of the switches that killed my entertainment center!! After bypassing the wiring for the switch (so outlet ALWAYS has power) I removed the old switches and pitched them in the round file (trash). I then used the old screws from the switches to mount them right into the box where those old switches were.
I also purchased the "smart plugs" to use with lamps that are on the other side of the room! This allows you to setup your switches and plugs any way you like! Both switches can control both plugs if you want, but we set it up so that each switch controls a different lamp in the room. The app is great and works with Google and Alexa. We have Google "home" smart puck things. Just tell Google to turn on or shut off the "lights" which will do them both or call them by the names you set up in the Cync App to control them individually. We call one "living room light" and the other "living room door light".
The ONLY ISSUES we had was setting up the multiple plugs with Cync on my Samsung S9. They seem to be having an issue with WiFi connection setup of the plugs with Android.
I WILL give their customer service the ABSOLUTELY HIGHEST praise I can EVER give ANY customer support though. They were absolutely amazing! They helped us through everything and even messaged me out of the blue when they hadn't heard from me in 2 days (because I was busy with the move to the new house). How many times have you had customer support contact YOU to see if everything worked out ok or if you were still having issues?!?
I WILL say if you are having issues with the plugs that what we did was... Set up the new plug in a NEW room rather then trying to add it to an existing one. We also had to use my wife's iPhone to set it up. It also DID fail when trying to add it to the same room as the other plug! However, you CAN move items around after setup. So we added it the a NEW room with the iphone which DID work. Then I moved everything around and renamed it with my phone.
I DON'T discredit them for this issue AT ALL because it did work and they ARE working on trying to figure out exactly WHAT the bug is with the Android version. Plus their customer support is SO amazing that it makes up for any little issues, especially since they are resolved!
I am actually about to purchase more switches as well to use on the ceiling fan in my son's room. The fan is hard wired and the lights on it and fan/speed can ONLY be controlled via the pull cords. His switch ALSO activates the dang plug where we put HIS tv, and playstation!!
To solve this in his room I will be buying the Cync Smart bulbs and replacing his wall switch with one of these wire free switches! Then connecting that switch to control all 3 bulbs in his fan simultaneously. I will probably get him the cool color changing ones too. Since this switch can do that as well! Even if you don't use that feature... For some reason this switch is cheaper then the "basic" version that only does on/off.
Hope this helped someone because I couldn't find out EXACTLY if this switch could or couldn't do what I needed it to. Now knowing it can I figured I'd share the results!
Reviewed in the United States on November 12, 2021
In our living room the 2 wall switches both controlled 1 outlet. UNFORTUNATELY though, this outlet is where we placed our entertainment center (TV, Soundbar, PlayStation, Wii, etc). So shutting this switch off would turn ALL that equipment off! If you have a PlayStation you know what happens when you kill the power to it (hard drive inspection, possible data damage, etc). So this would NOT work!
I was NOT rewiring our house and tearing out drywall to fix this so that the switches would instead control lamps in the room.
Enter the Cync "wire free switch" and "Cync Smart Plugs".
With the wire free switch you can control a myriad of different Cync items. From directly controlling individual light bulbs (dimness, color, and on/off) to controlling the smart plugs.
The BEST part about these is the way they can mount! Not only can you stick them to ANYTHING via the double adhesive tape included with the kit but they also CAN mount into a standard wall box! Both mount options look great and even using the tape you can't tell that the switch was just stuck there. However, for my application I used the wall box mounting. Allowing me to get rid of the switches that killed my entertainment center!! After bypassing the wiring for the switch (so outlet ALWAYS has power) I removed the old switches and pitched them in the round file (trash). I then used the old screws from the switches to mount them right into the box where those old switches were.
I also purchased the "smart plugs" to use with lamps that are on the other side of the room! This allows you to setup your switches and plugs any way you like! Both switches can control both plugs if you want, but we set it up so that each switch controls a different lamp in the room. The app is great and works with Google and Alexa. We have Google "home" smart puck things. Just tell Google to turn on or shut off the "lights" which will do them both or call them by the names you set up in the Cync App to control them individually. We call one "living room light" and the other "living room door light".
The ONLY ISSUES we had was setting up the multiple plugs with Cync on my Samsung S9. They seem to be having an issue with WiFi connection setup of the plugs with Android.
I WILL give their customer service the ABSOLUTELY HIGHEST praise I can EVER give ANY customer support though. They were absolutely amazing! They helped us through everything and even messaged me out of the blue when they hadn't heard from me in 2 days (because I was busy with the move to the new house). How many times have you had customer support contact YOU to see if everything worked out ok or if you were still having issues?!?
I WILL say if you are having issues with the plugs that what we did was... Set up the new plug in a NEW room rather then trying to add it to an existing one. We also had to use my wife's iPhone to set it up. It also DID fail when trying to add it to the same room as the other plug! However, you CAN move items around after setup. So we added it the a NEW room with the iphone which DID work. Then I moved everything around and renamed it with my phone.
I DON'T discredit them for this issue AT ALL because it did work and they ARE working on trying to figure out exactly WHAT the bug is with the Android version. Plus their customer support is SO amazing that it makes up for any little issues, especially since they are resolved!
I am actually about to purchase more switches as well to use on the ceiling fan in my son's room. The fan is hard wired and the lights on it and fan/speed can ONLY be controlled via the pull cords. His switch ALSO activates the dang plug where we put HIS tv, and playstation!!
To solve this in his room I will be buying the Cync Smart bulbs and replacing his wall switch with one of these wire free switches! Then connecting that switch to control all 3 bulbs in his fan simultaneously. I will probably get him the cool color changing ones too. Since this switch can do that as well! Even if you don't use that feature... For some reason this switch is cheaper then the "basic" version that only does on/off.
Hope this helped someone because I couldn't find out EXACTLY if this switch could or couldn't do what I needed it to. Now knowing it can I figured I'd share the results!
Once I got it installed, it took no time at all to set it up on the app. It did have a software update, v.2.0.035 i think. It took some time using my data because the Wi-Fi has been down. But gave me time to see the ASMR protective film to peel off the faceplate. Very satisfying lol.
If you read my review on the A19/BR30 Direct Connect Full Color bulbs (or see the pictures and video once I get around to capturing them), we have four lamps in our bedroom. Two bedside lamps and two room lights against the adjacent wall. The bedside lamps are set to 2700K Candlelight at 15%. I have scenes made set to the other main color temps as well, but the super warm light makes a white room feel more relaxing and less stressing on the mind and eyes. Plus it is generally enough light throughout the day. We just turn the lamp on when we wake up. We have darkening but not blackout curtains over the windows in the bedroom because the HVAC system doesn’t have any vents going to upstairs so it is brutal up here in the warm months even with our s***** 5000BTU window unit bussin’ it down with everything it’s got. And then come winter the heating side of the HVAC committed sudoku before we moved in so we have to use sunlight and space heaters in every room or it gets below 40° on winter nights. Oof what a sharp 180 off course that went. Anyways, so the switch was grouped to the room lights. I had them set to a 5000K 30% scene. It worked fine until I was at work and my fiancé would need the lights on but we get wrote up at work for phone use so I can’t turn them on. So then we tried the guest account for her, but she’d end up changing the brightness to a random number like 57 and it would make the awful OCD in me shake, so I had to give this a try. And by God I’m glad I did.
I thumb tacked the user guide above it as you’ll see so that she would remember how to use it when I’m not there. But she’ll get the hang of it because operation is super simple. Only 6 buttons. And a little GE logo that made me think it was a motion sensor from a distance lmao. I’ve already got it down pat, tho sometimes I bump On/Off by mistake. But it’s design makes total sense. And the white tones control is cool and accurate. The warm end of the scale is on the left, cold on the right.
—PROS—
- Small, sleek design
- Packaged well and instructions are really good
- Works flawlessly and has a quicker response time than the app
- Buttons make a solid, soft click and feel durable
- Nice having the option to temp mount with command strips or hard mount
- Can literally mount anywhere
- Very user friendly, if we had kids they could work it by the time they learn to stand
—CONS—
…wait is there any? No actually, so far there isn’t.
—OPERATION—
- On / Off
- Brightness Up / Down — 10% increments 10-100% with a slight fade as you cycle. Also can hold it down to “scroll”.
- White Tones — Left for Warmer, Right for Cooler
— 2700K Candlelight
— 4300K Warm White
— 5000K Natural White
— 5500K Daylight
— 5800K Sunlight
— 6000K Cool White
Overall, I give this bad boi a solid 1000/10. GE knows what they are doing. They definitely are improving on products that allows the older “dumb” homes to get some levels of smarts. If our HVAC worked proper, I’d willingly invest in the Cync Thermostat. I’ve been drooling over it since I first seen it. And the price feels worth it, just not with the current setup. Now if we get a double wide with a heat pump, that thermostat combined with my nerdiness for how things work and experiment with efficiency, I’d milk the hell out of a heat pump’s efficiency. I read some debatable reviews on it, but worst comes to worst, if it doesn’t work I can return it and put the old one back on or get a different smart thermostat. So yeah, keep up the good work GE. Just continue to improve as you do.
EDIT 12/9/23: As of a recent update for the A19 full color bulbs (ver. 1.0.353 iirc), they now have an expanded dimming range down to 1%. So now this switch controls brightness from 1, 10, 20, and so on. The switch itself didn’t need to update which was quite handy. We broke up and I got a travel trailer to live in til the housing market gets affordable. Don’t have a WiFi connection currently so I had to grab all the bulbs and a lamp, run to Walmart and ping off their free WiFi. The truck has a 110v outlet that I could plug the lamp in and begin the laborious process of connecting the bulbs to the WiFi and updating one at a time. Strangely the BR30 and PAR38 floodlights have not been updated to support the expanded dimming range. Or the light strips. Otherwise still a good switch and I plan to buy more when I get into a home.
Other than that, they work well, and were easily installed, and connected to Home Assistant using the Smart Life integration.
They are a good value but not a perfect product.
Top reviews from other countries
To change the battery you have to unglue it from the wall which is the worse design ever.
Now I gotta buy both a battery and new commander strip..
From a electrical engineering perspective it's pretty neat and has so much potential,
but the software team behind this project have hugely let it down.
Debating just returning it.
/edit so far wifi connection has maintained stability and through that + google home I have had pretty good control over the device. The intended app is terrible to use in its current state, and lacks features found in competitors smart lineups. Manual use is great as well, though not exactly why you buy a smart switch/dimmer... Bumping up to 3 star. Just need to sort out the app.
/edit again: the software and firmware has updated for this device a few times and you can now control it via the same wifi network as well as externally (from across the internet like mobile data). Updates and changes to hardware settings of the device (things like whether the ring light is on/off always) still require a Bluetooth connection, but that's not a problem at all.
Bumped to 4 stars.