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SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only

4.3 4.3 out of 5 stars 9,002 ratings

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Purchase options and add-ons

Brand Samsung SmartThings
Model Name Samsung SmartThings Hub 3rd Generation
Connectivity Technology Wireless, Wired
Special Feature Motion Sensor

About this item

  • Connectivity: Wirelessly connect and control a wide range of compatible smart devices from 40+ partner brands, including voice assistants, lights & switches, speakers, cameras, sensors and more
  • Home Automation: Teach the hub your Good Morning, Goodbye, Goodnight, and other routines to automatically turn devices on or off throughout the day
  • 24/7 Monitoring: Receive app alerts from connected devices when there’s unexpected activity in your home. Material: Plastic. Range (feet) - 50-130 feet
  • Voice Controls: Use voice commands to control connected devices using SmartThings and the Google Assistant
  • Improved DIY Solution: Improved guided on boarding for easier setup. Hub connects with Wi-Fi so does not need to be connected to an Ethernet cable
  • Compatible with previous versions of SmartThings Sensors and Outlets
  • Download new SmartThings (Samsung Connect) app for initial set-up. (Tip: You can still use SmartThings Classic app once initial setup is completed)

Customer ratings by feature

Easy to install
4.3 4.3
Motion detection
4.1 4.1
WiFi signal
4.0 4.0
Alexa integration
4.0 4.0

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SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only

SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only


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Product Description

Connect wirelessly with a wide range of smart devices and make them work together. Monitor and control connected devices in your home using a single SmartThings app for your Phone Automate connected devices in your home and set them to turn on or off when doors are opened, as people come and go, and much more.

Important information

Wattage

3 watts

Customer reviews

4.3 out of 5 stars
4.3 out of 5
9,002 global ratings

Customers say

Customers like the SmartThings hub, describing it as an attractive app. They also say it's a remarkable device that works great for home automation. However, some customers have connectivity issues. Opinions are mixed on ease of setup, value, quality, and software.

AI-generated from the text of customer reviews

101 customers mention74 positive27 negative

Customers like the SmartThings hub. They say it's an attractive app and works great. Some say the interface looks good but the reliability needs to be improved.

"...This hub is absolutely remarkable. Now that I have it, I plan to go crazy adding more sensors all over my home...." Read more

"...PROS: Easy, widely compatible, super coolCONS: Does not work with SONOS. Can give random “offline” message when not offline." Read more

"...Also a big FU to Samsung for the poor naming of the hub...." Read more

"...While the Smartthings iOS app is much nicer looking, there I wish it included more options in terms of if this then that type of controls without..." Read more

632 customers mention375 positive257 negative

Customers are mixed about the quality of the security camera. Some mention that it works perfectly, and barely ever need to use the app. They also love the functionality and how to easily setup/install. However, others say that device handlers and SmartApps already don't work or don' t work correctly under the new app. Some customers also say that after a week this device has failed to do much of anything, and the suggested solutions don''t make sense.

"...Pairing their sensors were immediate. Everything has been working perfectly, as expected...." Read more

"...which model it is as its identified in the app and the app doesn't automatically detect it, making initial wireless setup a little frustrating...." Read more

"...So far so good. It works a lot better with the iPhone than it did years ago as well. I’m happy!!!" Read more

"...Cortana works great with Samsung SmartThings Hub, and she can control all my devices without any issues whatsoever, and works with Spotify, IFTTT,..." Read more

393 customers mention261 positive132 negative

Customers are mixed about the ease of setup. Some mention that the interface and setup was a snap, while others say that it was difficult to set up and would not pair to their GE. The add process was difficult and the manual setup also doesn't work. The email confirmation process was convoluted and confusing. The apps have a bit of a learning curve but not terrible for people who are familiar with them.

"...Setting up the hub was effortless. Pairing their sensors were immediate. Everything has been working perfectly, as expected...." Read more

"...only about a quarter the size and the light is visible but still very unobtrusive, unlike the Wink hub that tried its best to emulate the surface of..." Read more

"Omg I love this! I bought another version years ago and it was so difficult to set up and would not pair to my GE light switches or any of my devices..." Read more

"...The second one I bought was very easy to install and it took me about 15-20 minutes to configure all the the smart switches in the house..." Read more

141 customers mention49 positive92 negative

Customers are mixed about the value of the security camera. Some mention it's a great product for the price, with inexpensive batteries. They appreciate the many features for the low price. Others say it'd be a waste of time and money.

"...I pitched the directions, the single paragraph was useless. Also a big FU to Samsung for the poor naming of the hub...." Read more

"...There are so many features for the low price, you cannot go wrong with SmartThings!..." Read more

"...These gadgets are relatively cheap so don't expect top notch service behind you...." Read more

"...Samsung is not worth the frustration and wasted time.Addendum: Think my problems are unusual? Read the forums on SmartThings.com...." Read more

117 customers mention63 positive54 negative

Customers are mixed about the software. Some mention that the Samsung Smartthings app is intuitive, and provides a really nice app to set schedules, set up zones, and overall good for home automation uses. However, others say that the app is kind of wonky, useless, and annoying.

"...Pros:Integrates with Microsoft Cortana, so you can use your computer for voice commands if you like, or spend $39.00 and buy the Microsoft..." Read more

"...Basically their app doesn't work on iPhone, so I can't use their hub. Without a hub, the rest of their products are useless...." Read more

"...doorbell so I didn't need to buy an additional motion detector... Very good app!..." Read more

"...The app also lacks some nice features that Wink had such as a schedule view which allowed a daily or weekly calendar type view of schedules which..." Read more

253 customers mention63 positive190 negative

Customers have issues connecting the security camera to the SmartThings Hub. They mention that it most often loses connection with the z-wave Schlage front door lock. They also say they can't get any devices paired with the new Smarthings app. Some sensors had difficulty maintaining a connection to the Hub, and some items that did work with the Hub constantly disconnected. Customers also mention that the Hub is unable to connect multiple hubs to a single account.

"...years ago and it was so difficult to set up and would not pair to my GE light switches or any of my devices...." Read more

"...I have a 'GoControl' ZWave garage door opener, it will not pair. I tested it successfully on another hub...." Read more

"...and so far this new gen 3 hub works great, love the fact that it's Wi-Fi, I can now place the hub in a more central location...." Read more

"...I could not get the hub to synch with the phone using the scan feature, I kept getting a black screen that said unable to login to Samsung account,..." Read more

I miss my Wink Hub
3 Stars
I miss my Wink Hub
I thought it was time to replace my Wink hub and I read reviews that this Smart Things was the best.Cons:- Lutron Caset wall switch worked fine with Wink, no problem connecting. SmartThings wants me to login to Lutron. Lutron wants me to purchase a $100 bridge to talk to my single Caseta switch- Schlage Touchscreen Deadbolt using Z-wave. Set up with Wink was a snap. The wink app allowed me to add & remove user codes.SmartThings only lets me lock and unlock the door. I travel a lot and have someone watch the house. It was nice to remotely be able to program user codes. Also, connecting to the lock first required a Z-wave exclusion step.- Rachio Sprinker controller. Rachio provides a really nice app to set schedules, set up zones, etc. SmartThings just lets you turn zones on or off. I'm never going to use SmartThings for the Rachio.- GE Link Bulbs - work okay with both hubs. I just feel that Wink overs a bit more here in control.- Honeywell Thermostat - works okay with both Wink and SmartThings- Kasa plug in outlets. Never tried with Wink, they work ok with SmartThingsin general the Wink app provided way more functionality. SmartThings gives you a pretty and simple interface to your devices.I'm seriously thinking about coughing up the Wink $5 per month fee. I just don't know how much longer Wink will be in business.I must be missing something because so many people like SmartThings hub. I kind of feel like moving from Wink to SmartThings I've dumbed myself down.This is just day 2 with the SmartThings hub. I might get to like it.Photos: Schlage lock control Wink vs SmartThings
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Top reviews from the United States

Reviewed in the United States on July 26, 2019
I don't quite understand the negative reviews -- and it almost stopped me from purchasing this remarkable hub.

Let me start by saying that I have been actively upgrading everything in my home to be completely automated. It started with multiple Alexa and Google devices to Hue lighting and automated garage door openers.

The next thing I wanted to do was put sensors on all my doors to announce when they were open and closed.

It was suggested to me to buy this Smartthings hub along with their individual sensors.

The hub arrived yesterday. I immediately unpacked it and plugged it in. I then went to my iPhone and downloaded the Smartthings app. From within the app, I added a device and was directed to the hub which I paired by scanning the QR code on the back of my device with my camera. The hub connected to my home WiFi network, new updates were downloaded and installed and I was ready to go.

Really, I was paired and ready to roll in less than 15 minutes. Completely effortless.

My first project was to put a sensor on my front door and have Alexa announce when it opens and closes. I chose to do this with Alexa due to its ease of adding routines. Doing this with Google would have been far more of a hassle (as of the writing of this review) since I would have had to go through the IFFT app and probably add additional software such as BigTalker2.

So, all I had to do, after pairing the Samsung MultiPurpose sensor, was to go into Alexa, add routine, add device (Samsung door sensor) and then create two separate routines that announce when the door is open and then closed.

I cannot begin to express my joy when I was easily able to create this routine with Alexa and to actually see it work.

This hub is absolutely remarkable. Now that I have it, I plan to go crazy adding more sensors all over my home.

For those who claim this product does not work, I have to totally disagree. Setting up the hub was effortless. Pairing their sensors were immediate. Everything has been working perfectly, as expected. Best of all, once you get this hub set up, the possibilities are endless when it comes to what you can pair with it to work with Alexa or Google.

You may say that this is the "brain" of your automated home. It all begins with this product.
14 people found this helpful
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Reviewed in the United States on February 15, 2019
So, Lowes sent me a 'sorry, not sorry' about how they won't support Iris anymore. I spent close to $600 in security kits and what not over the last couple of years, so this was disappointing, to say the least. Luckily most of the Iris stuff will port seamlessly over to the SmartThings environment, provided you do the following:
1) download the Classic SmartThings app (don't bother with the new one)
2) using the iris portal (or app) remove one item (such as living room motion sensor)
3) using the classing ST app, add that item.. name it to match what it was ("living room motion sensor")
repeat...

this is a lot easier than doing what I did, which was remove EVERYTHING from iris as a batch... and then realize ST added everything with no immediate way of telling which is which (other than, walk to a sensor, trigger it, notice which one it was, click on settings, edit the name... so it's not critical, but will hopefully make the transition less annoying, esp with a large number of items to migrate)

the Iris Keypads sort of works with ST... but you have to learn how to use the smartthing website to install custom handlers and smartapps. I can't get it to show 'partial' when i'm in 'armed (stay)' mode... sadly. and it doesn't let me use longer codes (stuck with a 4 length code)

a few iris items didn't transfer over (gen 1 iris plugs) and the Radio Thermostat CT101 controls are lacking (Iris let us set the mode in automation... I cannot for the life of me figure out how to do so with SmartThings... only automate temperature down to 35F in 'Heat' and 120F in 'Cool' to pretend to turn off heating/cooling) also, I had to call it a 2gig CT100 to get it to pair. (and might have had to deal with custom handlers for that as well)
Now, I do see ST showing the Iris Radio Thermostat CT101 as "coming soon"... so maybe, just maybe, it can be fixed in the [near] future.
All in all, at least most everything works and I didn't end up with a house full of abandonware when Lowes pull the fast one on us. IIRC, we have until March 31st to transition.

On the flipside, i'm now getting really nice alerts on doors being open directly from the app as well as text... I don't think Iris provided that in their 'free' account.
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Top reviews from other countries

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Hector Jaime Obregon
5.0 out of 5 stars Funciona como se promete en Mexico
Reviewed in Mexico on January 28, 2019
La verdad es que me tomo algo de tiempo decidirme para comprar este hub por los múltiples comentarios que había de que no funcionaba en Mexico. Después de recibir varias respuestas a mi pregunta de como hacerlo funcionar me animé y no me arrepiento.

El producto llego antes de lo esperado. En cuanto llego empece el proceso de instalación. Voy a relatar la forma en la que a MI me funciono, el caso de otros puede ser diferente, no comparto esto como una opinion absoluta sino como una cuestión anecdotica esperando que a alguien mas le funcione.

Habían recomendado que bajara Smartthings classic para poder configurarlo. Hice esto, entre a la app, procedí a crear una Samsung account a la cual le puse que estaba en Estados Unidos. Ya entrando en la app me pedía que diera de alta un Hub antes de agregar mas cosas pero requería un código el cual solo viene con Hubs V1 y V2, la pagina de Samsung decía que para el V3 (que es el de 2018 y el que compre aquí) no se requería el código pero se necesitaba la aplicación mas nueva (Smartthings a secas). Ya tenia conectado el Hub y el led que trae parpadeaba verde/rojo, como lo del código no se podía descargue la aplicación mas nueva.

En la app nueva me logee con la Samsung account que habia creado con la Smartthings Classic, entre sin problema, le di a agregar dispositivo y lo detecto de forma inmediata, básicamente tal como lo indica la pagina de ayuda de Smartthings que viene en la app. Todo fue a través de Wifi, solo tuve que seguir las instrucciones que me iban saliendo en la app y listo!.

En este momento ya agregue varias de las cosas que ya tenia en mi casa, por ejemplo mi cerrojo inteligente lo abro y cierro desde la app de Smartthings.

Ojala les sirva a los que no han podido hacerlo funcionar!
17 people found this helpful
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JUAN CARLOS R
5.0 out of 5 stars funciona al 100%
Reviewed in Mexico on June 3, 2019
Me la pensaba mucho al querer comprarlo por los comentarios que hacían respecto a que no funcionaba en Mexico, pero al final decidí comprarlo arriesgando si funcionaba. lo que hice fue crear una cuenta en la app anterior y después abrir sesión en la nueva, conecte el dispositivo y la app lo detecto sin ninguno problema se conecto y detecto todo los dispositivos que ya tenia conectados con alexa sin ningún problema, en lo personal estoy muy satisfecho con el producto funciona al 100%
Amazon Customer
1.0 out of 5 stars Dissappointing
Reviewed in Australia on September 24, 2020
The item is not supplied with an Australian power adaptor therefore no use unless it's plugged into a convertor
Adrián Fonseca
4.0 out of 5 stars Buen hub integral para ecosistemas inteligentes grandes.
Reviewed in Mexico on July 19, 2019
Funciona bien, admite gran cantidad de dispositivos de otros fabricantes. Excelente opción si nuestro ecosistema tendrá más cosas que solo focos (cámaras, sensores). Reduce un poco la respuesta original de dispositivos de terceros. Ej el foco philips hue, tiene una respuesta más lenta en este hub que en su Bridge original, aunque si hace todo; pero el bridge philips no admite sensores de apertura, multiproposito o cámaras.
Carlos Chacon
5.0 out of 5 stars Si sirve en México
Reviewed in Mexico on January 22, 2019
Decidí comprarlo aunque muchas reseñas dicen que no sirve en México.
Mi cuenta Samsung era originalmente de México y funcionaba sin problema. Pude encontrar el hub desde la app SmartThings y desde SmartThings Classic.
Lo único malo es que no me aparecían todas las integraciones como Philips Hue.
Solamente fui a account.samsung.com y borré mi cuenta, la volví a crear seleccionando USA como mi país y listo, ya me aparece todo y funciona sin problemas desde México.
19 people found this helpful
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