This device is really bad for WIFI connectivity. Just replaced my previous Ecobee 3 that failed with an Ecobee 3 Lite. It went into the same spot than the previous, The WIFI Router is almost line of site, no walls, you can see it 18 feet away. Working with the Ecobee support they asked me what the WIFI signal strength is. it was 70%, not sure how they measure it, and it does not work, that is true. The connection drops all the time. They say it has to be at least 75%.
I temporarily moved it 6 feet closer and it is working, but I cannot leave the wireless router on my kitchen island and I cannot move the Ecobee. No mention of this requirement on their Manual or documentation when you buy it. Further have 32 IOT devices 4 times further away from the router and many walls in between all over my house that has no connectivity issues at all. Several computers, all is working seamlessly. Have seen online on Reddit that several people there also complain about their Ecobee 3 Lite with WIFI connectivity issues. So no sure if I have a bad one, Ecobee so far says the signal must be above 75%, so according to them it works, but what is the reference for this. Nothing defines it. So how do I proof that there is an issue with this device WIFI? Why don't I have any issues with any other Wireless devices. I think this device is going back. I know WIFI signals can interfere but then other devices should also have an issue.
Ecobee called me today and is sending me a new device. The support so far has been pretty good. They believe that it could be the device it self. So will report back if the new device is going to work.
Got the replacement Ecobee and installed it, the signal strength on the Ecobee was definitely better, I also updated the Unify drivers, and now it does not loose it's connection anymore. So I'm happy now that the system is working as designed. The previous unit must have been faulty. So will up my rating to good service, after a bit of a fight, but I'm happy now.
| Brand | ecobee |
|---|---|
| Model Name | ecobee3 lite |
| Product Dimensions | 1"D x 4.05"W x 4.05"H |
| Controller Type | Vera, Google Assistant, Amazon Alexa, iOS, Android |
| Special Feature | Window Sensor, Door Sensor |
| Color | Black |
| Specific Uses For Product | Air Conditioner |
| Temperature Control Type | Heating, Cooling |
| Connectivity Technology | Wi-Fi |
| Included Components | ecobee3 lite thermostat, power extender kit, hardware pack, instructions, wire labels, mounting plate, trim plate |
| Power Source | AC/DC |
| Item Weight | 16 ounces |
| Voltage | 24 Volts |
| Material | Plastic |
| Shape | Rectangular |
| Display Type | Touchscreen |
| Finish Type | BLACK |
| Screen Size | 3.5 Inches |
| Control Type | Touch |
| Control Method | Voice |
| Connectivity Protocol | Wi-Fi |
| Mounting Type | Mounting plate and screws |
| Style | ecobee3 Lite SmartThermostat |
| Backlight | Yes |
| Number of Batteries | 1 Lithium Metal batteries required. (included) |
| Manufacturer | Ecobee |
| Part Number | EB-STATE3LT-02 |
| Item Weight | 1 pounds |
| Country of Origin | China |
| Item model number | EB-STATE3LT-02 |
| Batteries | 1 Lithium Metal batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Finish | BLACK |
| Pattern | Thermostat + Smart Thermostat Voice Control |
| Item Package Quantity | 1 |
| Special Features | Window Sensor, Door Sensor |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Battery Cell Type | Lithium Metal |
| Warranty Description | 3 year limited warranty. |
