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I connected singlecue to my 55’ LG TV, Xfinity box, my old-school receiver and sound system and Hue lights.
I used the iPhone app for the setup which was relatively smooth and quick.
Gestures are easy and quite fun (go through the gesture training in the app and you should be able to get a hang of things quickly).
A cool feature I discovered on the app is the app remote which I can use to shut off the TV if I leave the home and forget to turn it off.
The only issue I have with the device is that it requires a bit of light in the room to detect my hand gestures, I have a table lamp in the TV room so with that on the gestures are detected just fine.
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Reviews with images
Never got past the set up process, what a disappointment
The idea behind this is brilliant, if it would have actually worked. I bought this as a gift to my mother who has very bad eye sight. The idea that she can control her TV and other smart home devices excited her. When the package got here we immediately tried to set it up. The outside box was in great condition however the Singlecue box looked rough. I just shrugged it off bc the box is pretty thick and the Singlecue itself looked unharmed. When I took it out of the box I was told to remove a thin plastic protector and this unfortunately wasn't there.The set up process was a nightmare. You have to download an app that walks you through the steps. After it downloaded on my phone I couldn't get it to connect to the Singlecue hotspot. Then I downloaded it to my mom's phone. Finally, I was getting somewhere as it connected to the hotspot. Once it connected it has you go through gestures and you have to complete each three times. I made it to the second or third gesture and it stopped recognizing my movements. It allowed me to come back later and try them again so I moved on to the remote set up.This process went flawlessly. I got the blue check mark after each button stating it recognized each button. At the end it told me that it failed. I now had to go through each code on at a time. After completing them all only one would control power but nothing else.I ended up calling customer support as this had all taken over an hour. I spoke with someone who told me that customer support was no longer in and their hours were the same as mine. Since there was no way to talk to them I sent an email. They replied within a day, it said to reset it and try again, if that didn't work call customer support.I gave it a few days and tried again. All the same problems but this time it took longer for my mom's phone to connect to the Singlecue hotspot. Eventually I got connected again and then the Singlesue froze and rebooted. It ended up freezing twice more trying to set it up and we decided it wasn't worth the headache.I was so excited to give this to my mother. In the end it wasn't worth a single time or a minute of my time. I just put in for a return slip this morning. I truly hope in a few years they fix all the issues I had or someone comes out with a similar but better product.
Top reviews from the United States
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Reviewed in the United States on July 16, 2017
Reviewed in the United States on March 9, 2018
The set up process was a nightmare. You have to download an app that walks you through the steps. After it downloaded on my phone I couldn't get it to connect to the Singlecue hotspot. Then I downloaded it to my mom's phone. Finally, I was getting somewhere as it connected to the hotspot. Once it connected it has you go through gestures and you have to complete each three times. I made it to the second or third gesture and it stopped recognizing my movements. It allowed me to come back later and try them again so I moved on to the remote set up.
This process went flawlessly. I got the blue check mark after each button stating it recognized each button. At the end it told me that it failed. I now had to go through each code on at a time. After completing them all only one would control power but nothing else.
I ended up calling customer support as this had all taken over an hour. I spoke with someone who told me that customer support was no longer in and their hours were the same as mine. Since there was no way to talk to them I sent an email. They replied within a day, it said to reset it and try again, if that didn't work call customer support.
I gave it a few days and tried again. All the same problems but this time it took longer for my mom's phone to connect to the Singlecue hotspot. Eventually I got connected again and then the Singlesue froze and rebooted. It ended up freezing twice more trying to set it up and we decided it wasn't worth the headache.
I was so excited to give this to my mother. In the end it wasn't worth a single time or a minute of my time. I just put in for a return slip this morning. I truly hope in a few years they fix all the issues I had or someone comes out with a similar but better product.
Never got past the set up process, what a disappointment
Reviewed in the United States on March 9, 2018
The idea behind this is brilliant, if it would have actually worked. I bought this as a gift to my mother who has very bad eye sight. The idea that she can control her TV and other smart home devices excited her. When the package got here we immediately tried to set it up. The outside box was in great condition however the Singlecue box looked rough. I just shrugged it off bc the box is pretty thick and the Singlecue itself looked unharmed. When I took it out of the box I was told to remove a thin plastic protector and this unfortunately wasn't there.Reviewed in the United States on March 9, 2018
The set up process was a nightmare. You have to download an app that walks you through the steps. After it downloaded on my phone I couldn't get it to connect to the Singlecue hotspot. Then I downloaded it to my mom's phone. Finally, I was getting somewhere as it connected to the hotspot. Once it connected it has you go through gestures and you have to complete each three times. I made it to the second or third gesture and it stopped recognizing my movements. It allowed me to come back later and try them again so I moved on to the remote set up.
This process went flawlessly. I got the blue check mark after each button stating it recognized each button. At the end it told me that it failed. I now had to go through each code on at a time. After completing them all only one would control power but nothing else.
I ended up calling customer support as this had all taken over an hour. I spoke with someone who told me that customer support was no longer in and their hours were the same as mine. Since there was no way to talk to them I sent an email. They replied within a day, it said to reset it and try again, if that didn't work call customer support.
I gave it a few days and tried again. All the same problems but this time it took longer for my mom's phone to connect to the Singlecue hotspot. Eventually I got connected again and then the Singlesue froze and rebooted. It ended up freezing twice more trying to set it up and we decided it wasn't worth the headache.
I was so excited to give this to my mother. In the end it wasn't worth a single time or a minute of my time. I just put in for a return slip this morning. I truly hope in a few years they fix all the issues I had or someone comes out with a similar but better product.
Images in this review
Reviewed in the United States on December 28, 2017
