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Bose SoundTouch 20 wireless speaker, works with Alexa, Black

4.5 4.5 out of 5 stars 1,407 ratings

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Black
SoundTouch 20
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device
  • This item
  • +
  • Required
  • =
  • “Alexa, play music in the living room.”

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Brand Bose
Model Name 738063
Speaker Type Multi Room
Connectivity Technology Bluetooth, Wi-Fi
Special Feature Portable

About this item

  • Works with Alexa for voice control (Alexa device sold separately), Remote : 4.5 H x 1.75 W x 0.5 D inches
  • Proprietary acoustic design delivers big performance from a compact speaker—perfect for bedrooms and kitchens
  • Works with Wi Fi and Bluetooth devices to play music services like Amazon Music, Spotify, Internet radio stations and your stored music library; Wireless network compatibility 802.11 b/g/n
  • Features six presets for your favorite podcasts, stations and playlists, and an OLED display for time, song, station information and more. Supported audio formats: MP3, WMA, AAC, FLAC, Apple Lossless
  • Part of an entire family of multi room wireless speakers designed to grow with you.Power Consumption:90 W
  • Enjoy hands free voice access to music on your SoundTouch speaker with any Amazon Alexa enabled device, like the Amazon Echo Dot

Compare with similar items

This Item
Bose SoundTouch 20 wireless speaker, works with Alexa, Black
Bose SoundTouch 20 wireless speaker, works with Alexa, Black
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Price$449.00-27% $159.00
List:$219.00
-13% $129.00
List:$149.00
-30% $229.00
List:$329.00
-13% $129.00
List:$149.00
-13% $129.00
List:$149.00
Delivery
Get it Apr 1 - 3
Get it as soon as Wednesday, Apr 3
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Sound quality
4.7
4.5
4.7
4.5
4.7
4.7
Portability
4.0
4.6
4.8
4.8
4.8
4.8
Value for money
4.3
4.5
4.7
4.7
4.7
Water resistance
4.5
4.7
4.8
4.7
4.7
Battery life
4.2
4.4
4.5
4.4
4.4
Sold By
CellularStream
Amazon.com
Amazon.com
Amazon.com
Amazon.com
Amazon.com
power source
Corded Electric
Battery Powered
Battery Powered
Battery Powered
Battery Powered
Battery Powered
connectivity tech
Wi-Fi, Bluetooth
USB, Auxiliary, Bluetooth
Wireless
USB, Auxiliary, Bluetooth
wireless, wired
Bluetooth, USB
speaker type
Multi Room
Multimedia
Soundbar
Multimedia
Soundbar
Soundbar
mounting type
Floor Standing
Tabletop
Floor Standing
Tabletop
Floor Standing
Floor Standing
weight
7 pounds
1.46 pounds
1.3 pounds
2 pounds
1.3 pounds
1.3 pounds
control method
voice
voice
application, voice
voice
voice, application
application, voice

From the manufacturer


In the box

Included items

  • SoundTouch 20 wireless music system
  • Power cable
  • Remote control

Music makes the moment

Imagine having instant, easy access to millions of songs, thousands of radio stations and all your stored music any time you want it. The SoundTouch 20 wireless speaker brings it all home, packing enough clear, robust sound for bedrooms, kitchens and most other rooms. So you can turn any moment into a fun celebration.

  • Proprietary acoustic design delivers big performance from a compact speaker
  • Works with your Wi-Fi and Bluetooth devices to stream millions of songs from music services like Pandora and Amazon Music, Internet radio and your stored music library
  • Enjoy hands-free voice control of any SoundTouch speaker with any Alexa-enabled device, like the Echo Dot
  • Part of a full family of multi-room wireless speakers designed to grow with you. Start with one; add more at any time
  • Easy to set up, and easy to control using the SoundTouch app and intuitive remote

Engineered for exceptional sound

You want to fill your room with music, not equipment. And while this compact speaker has a small foot print, it’s engineered for exceptional sound. It’s the difference between hearing a song and really feeling it. All so you can get the most from your music.

One speaker for a world of music

Works with your Wi-Fi and Bluetooth devices so you can play just about anything—millions of songs from music services like Pandora and Amazon Music, Internet radio and your own music library.

Alexa, meet Bose

Turn the volume up or down. Change tracks. Find out what’s playing. And even control where it’s playing—from the speaker in your kitchen to the speaker in your bedroom. Compatible with Amazon Music, Pandora, iHeartRadio, SiriusXM and TuneIn.

Made to grow with you

SoundTouch is a whole family of multi-room wireless speakers that work together. Start with one speaker, and more later. Listen to the same music and podcasts in every room or different music in different rooms.

Instant listening

Only SoundTouch lets you find your favorite stations, podcasts and playlists faster with six presets.

Fast, simple control

It’s easy to set up and control your music. Just plug in your speaker, connect to your Wi-Fi or Bluetooth device and control it all with the SoundTouch app and the intuitive remote.

SoundTouch 10 wireless speaker SoundTouch 20 wireless speaker SoundTouch 30 wireless speaker
Customer Reviews
Compare SoundTouch wireless speakers The smallest wireless speaker from Bose delivers rich, full sound Compact wireless speaker delivers clear, room-filling sound The best performing wireless speaker from Bose
Works with Wi-Fi and Bluetooth to deliver music Works with Wi-Fi and Bluetooth to deliver music Works with Wi-Fi and Bluetooth to deliver music
Works with other SoundTouch speakers Works with other SoundTouch speakers Works with other SoundTouch speakers
Set up and control your music with the SoundTouch app Set up and control your music with the SoundTouch app Set up and control your music with the SoundTouch app
Compatible with Alexa-enabled voice control devices Compatible with Alexa-enabled voice control devices Compatible with Alexa-enabled voice control devices
Save your favorites to six presets Save your favorites to six presets Save your favorites to six presets
Stereo pairing Display screen for time, song and information Display screen for time, song and information
8.34" H x 5.56" W x 3.43" D (2.89 lbs) 7.4" H x 12.4" W x 4.1" D (7 lbs) 9.7" H x 17.1" W x 7.1" D (18.5 lbs)

Product guides and documents

What's in the box

  • Power Cord
  • Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here [PDF ]

    Feedback

    Bose

    Bose SoundTouch 20 wireless speaker, works with Alexa, Black


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    Product Description

    TROUBLESHOOTING Cannot connect to network If your network information has changed or to connect your speaker to another network. Intermittent or no audio •Stop other audio or video streaming applications. •Unmute or increase the volume on your speaker and mobile device. •Unplug the power cord; reconnect after one minute. •Restart your mobile device or computer and your router. Cannot play Bluetooth audio • Set up the SoundTouch app first and perform all updates. •Connect a mobile device •Clear your speaker pairing list •Try pairing a different mobile device. On your mobile device: •Disable and re-enable the Bluetooth feature. •Remove your speaker from the Bluetooth menu. Connect again. •Refer to your mobile device’s documentation. •See “Intermittent or no audio.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    1,407 global ratings

    Customers say

    Customers like the sound quality and quality of the speakers. For example, they mention it's amazing, has a sweet spot, and can hear it in any room. That said, they're happy with value, portability, and connectivity. That being said, some complain about the bluetooth and wifi functionality. Opinions are mixed on ease of use and performance.

    AI-generated from the text of customer reviews

    301 customers mention257 positive44 negative

    Customers like the sound quality of the speakers. They say the sound is amazing, the bass shakes the house, and it can be heard in any room. Customers also say that the Bluetooth sounds fine, and the direct connection works. They mention that the speakers add to a list easily enough and that the radio is also great.

    "...The sound on all three are clear and rich - you get more bass sound from the 20 and 30...." Read more

    "...I haven't seen any hiccups in streaming.The sound is amazing. I am in a two floor urban loft with 20' ceilings...." Read more

    "...As I write this review, I am enjoying the crystal clear sound coming from the unit, Highly recommended!" Read more

    "...I've upped my star rating to 4, since the sound seems very good." Read more

    103 customers mention96 positive7 negative

    Customers are satisfied with the quality of the speakers. They mention that it is truly remarkable and well worth the cost. They also say that it lives up to its name as a top quality speaker. Customers also appreciate the look and feel of the product, saying that it looks like new.

    "...The sound on all three are clear and rich - you get more bass sound from the 20 and 30...." Read more

    "...It's a good feeling to know I have a reliable and high-quality speaker for at least 5 more years." Read more

    "...Still, foregoing all that, this is a pretty powerful piece of kit and I've had it on constantly...." Read more

    "...As far as I could see, it looked like new. No scratches, scuffs, or stains. I think the supplier was very conservative in their assessment...." Read more

    47 customers mention33 positive14 negative

    Customers like the value of the speakers. For example, they say it's worth the price, the best quality product for the money, and an amazing speaker for the price and size. Some mention that it'll last a long time and has no monthly recurring expense.

    "...This is an excellent investment. As I write this review, I am enjoying the crystal clear sound coming from the unit, Highly recommended!" Read more

    "In terms of hardware, these are nice bluetooth speakers. Expensive but nice...." Read more

    "...Very dissatisfied for the money I paid." Read more

    "...Great sound and more options for playing music than sonos. Totally worth the price. No regrets." Read more

    45 customers mention35 positive10 negative

    Customers like the portability of the speakers. They say it's very respectable for its size, easy to operate, and goes with them room to room. They also say it is small enough to fit on messy or small counters. Overall, customers are happy with the port ability of the product.

    "...This is about 15" wide, and 3-4" deep. It sits on a bookshelf easily.It took a little time to set it up...." Read more

    "...It's a fairly large unit that has the appropriate buttons for power, source, pre-sets and volume on the top with an OLED display on the front...." Read more

    "...Not quite the quality of the Soundtouch 30, but very respectable for its size.I am very pleased. :-)" Read more

    "...The 10 lacks the LCD display on the front, it's quite big enough for larger rooms, and it doesn't have a network port...." Read more

    30 customers mention23 positive7 negative

    Customers like the connectivity of the speakers. They mention that it connects quickly to bluetooths, the app works great, and has no connectivity issues at all. Some say that the Bluetooth connection is good and solid, and the unit stays on connected. Some appreciate that it easily syncs with Alexa and phones, and can connect through bluetooth or wi-fi to any or all of the units. Overall, most are happy with the connectivity and ease of use of the product.

    "...of using AirPlay, however we've found that Bluetooth is a convenient wireless AUX-in that gives users access to much more content, such as YouTube..." Read more

    "...Connects easily to my phone through Bluetooth, and if you set up the channels (numbered 1-6), all it takes is a click of a button from the remote..." Read more

    "...The way they work together is fabulous. You can connect through bluetooth or wi-fi to any or all of the units...." Read more

    "...With each new update they add some nice features but fail to make the speakers sync reliably...." Read more

    120 customers mention67 positive53 negative

    Customers are mixed about the ease of use of the speakers. Some mention that it's very easy to stream all your favorite music, and the process to link them all is simple. However, others say that it cannot connect to that music service, a lot of the stations listed do not connect, and that it has spotty Bluetooth connectivity.

    "...The process to link them all is simple but it would be nice if there was a way to do it from the remote - maybe I haven't found out how yet but I do..." Read more

    "...It sits on a bookshelf easily.It took a little time to set it up...." Read more

    "...20 Series III, it has wonderful sound to it and I can get all kinds of music; from Pandora for free as well as other internet radio stations, or..." Read more

    "...Contrarily, I've had two Soundtouch products which both failed to connect to my Wifi. I disabled my virus program...." Read more

    97 customers mention47 positive50 negative

    Customers are mixed about the performance of the speakers. Some mention it works great, sounds great, and the app works fairly well. However, others say that the app is pretty useless, the sound is awesome, but the app needs work.

    "...It works fine when I tried it - no dropouts though I didn't test it long. Mine are all setup on the network and I will say they have been solid...." Read more

    "...The aux works still but again, the quality is noticeably weaker. I'm very happy with this purchase and was glad I could find it...." Read more

    "...As far as the performance of the speaker, it works just fine. Not quite the quality of the Soundtouch 30, but very respectable for its size...." Read more

    "...On the apps:1. The Amazon app needs work. It has the prime music, but I want to play from my library.2...." Read more

    59 customers mention6 positive53 negative

    Customers are dissatisfied with the bluetooth of the speakers. They mention that the wifi from the speaker does not work, and that the speaker technology functions poorly with WiFi. They also say that the SoundTouch app does not connect to the speaker. Overall, customers are disappointed with the Bluetooth functionality of the product.

    "...It still works, it's just that it only works on Bluetooth at about 65% sound quality, and that's when I don't need to reset the speaker..." Read more

    "...Bose Wifi just doesn't work. I plan on returning the item and finding something better designed...." Read more

    "...My Bluetooth/AUX button did nothing. I had to download the SoundTouch app before I could do anything. Maybe it was just my machine...." Read more

    "...All they did is release blutooth speaker technology that functions poorly with wifi from my experience with my Soundtouch speakers forthe last year..." Read more

    All together on the wireless machine
    5 Stars
    All together on the wireless machine
    I received this via Amazon Vine UK, so I have no idea why it says it's a verified purchase. It isn't.There was a time when speakers had thin wires connecting them to the source of the sound and in lots of instances, they were very fiddly to attach, sometimes unknowingly becoming detached. (Yes, I'm well aware that many speakers still have a wired connection, so don't write in.) Sometimes, advances in technology aren't always for the best but in this case it is. Oh the joy of having speakers that don't need wires trailing everywhere.Occupying a space near the top of their single speaker ladder, this new kid on the block is Bose's eighth such unit in their product list. Available in the now seemingly ubiquitous black or white, the first thing you need to realise is that as it's produced as a stay-at-home unit, it's mains powered only, but then it's too big to be carted around anyway, weighing 7lbs (or 3.2kg).SoundTouch is the company's name for their system of using a downloaded app that lets you control music from anywhere in the house with your phone or tablet. And six easily programmable pre-sets let you play your favourite music from that app, the system or the remote control, and your phone can double up as a remote. It's an organic system that means you can have a speaker in each room that plays the same tunes or a different one. Anyway, what about this 20 Series III?It's a fairly large unit that has the appropriate buttons for power, source, pre-sets and volume on the top with an OLED display on the front. Whilst the mesh front carries the speakers, the sides and top carry a hatched pattern of some sort. The rear has the connections for mains lead, Ethernet cable, 3.5mm aux in, and a USB socket for computer use. Aesthetically, it looks nice, which to some matters a lot. The thing is, I can't find what the output of this is, but then I suppose any users will adjust the volume until it's to their satisfaction. Just be aware that it can get loud.Now, when I received this it needed to update the software (to version 9.0.41), which seems a bit silly; maybe it now has the latest software edition. It does say it can take up to 20 minutes but it won't be anywhere near that. I have no interest in Deezer, Spotify or any of those but I do use it for what I have stored on my tablet and the radio, and there hundreds and hundreds of stations to browse. Those two are the default ones but Pandora and iHeartRadio are in there too.The remote has 15 nice large buttons that, unsurprisingly, cover everything you need. On/off, source, 1-6 pre-sets, volume, play/pause, forward, back, like and dislike, an option which I've never understood. It's easy to use with just your thumb. A mere six pre-sets does seem a bit sparse but that's what you get.Beware though. It does suggest you can pair this with a Bluetooth enabled phone, tablet or computer and use it straight from the box. My Bluetooth/AUX button did nothing. I had to download the SoundTouch app before I could do anything. Maybe it was just my machine. You can alter bass by going into Settings then System but not treble, and a headphone socket would have been nice though maybe a pair of Bluetooth cans will work, but that's something to try later. Still, foregoing all that, this is a pretty powerful piece of kit and I've had it on constantly.It's not just Bose that are culpable, but I still bemoan the lack of a printed manual.
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    Top reviews from the United States

    Reviewed in the United States on September 10, 2016
    Color: WhiteStyle: SoundTouch 20Verified Purchase
    472 people found this helpful
    Report
    Reviewed in the United States on January 30, 2020
    Color: BlackStyle: SoundTouch 20Verified Purchase
    2 people found this helpful
    Report
    Reviewed in the United States on June 12, 2016
    Color: BlackStyle: SoundTouch 20Verified Purchase
    4 people found this helpful
    Report
    Reviewed in the United States on July 8, 2023
    Color: BlackStyle: SoundTouch 20Verified Purchase
    One person found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Jesus Meza
    5.0 out of 5 stars Buen producto, recomendado
    Reviewed in Mexico on June 21, 2019
    Color: WhiteStyle: SoundTouch 20Verified Purchase
    4 people found this helpful
    Report
    RishabM
    5.0 out of 5 stars Excellent - brought joy to my life
    Reviewed in Canada on August 30, 2017
    Color: WhiteStyle: SoundTouch 20Verified Purchase
    Stephen Joyce
    5.0 out of 5 stars Great sound and good looks
    Reviewed in Canada on January 17, 2017
    Color: WhiteStyle: SoundTouch 20Verified Purchase
    Customer image
    Stephen Joyce
    5.0 out of 5 stars Great sound and good looks
    Reviewed in Canada on January 17, 2017
    There is a reason why Bose is regarded as one of the best brands for speakers. I've spent years thinking that the mediocre speakers I had been purchasing were "good enough". When I finally bit the bullet and decided to get a good quality speaker, I never expected the level of sound, clarity, and bass that I get from this unit. The integration with Spotify and the ease of use of the app along with the ability to connect additional speakers make this an excellent investment. As I write this, I am enjoying the crystal clear sound from the other end of the house. Oh, and it looks great too. Highly recommended!
    Images in this review
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    10 people found this helpful
    Report
    CARLOS C.
    5.0 out of 5 stars Bueno para crear atmósfera musical, no calidad musical
    Reviewed in Mexico on December 23, 2022
    Color: WhiteStyle: SoundTouch 20Verified Purchase
    One person found this helpful
    Report
    Daniel Lara
    5.0 out of 5 stars Obvio es muy buena bocina
    Reviewed in Mexico on January 21, 2020
    Color: WhiteStyle: SoundTouch 20Verified Purchase