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Ring Protect Plan
Get even more out of all your home devices with Ring Protect, a subscription service that lets you review, share, and save video and photo captured by your Ring home device. All Ring Protect plans are sold separately; certain limitations apply.
Ring Wired Doorbell Plus (Video Doorbell Pro) – Upgraded, with added security features and a sleek design (existing doorbell wiring required)
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- Upgraded, 1080p HD wired video doorbell with Two-Way Talk and Quick Replies, Advanced Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), enhanced dual-band wifi, and customizable privacy settings
- Get motion-activated alerts on your phone, tablet or PC and check in at home anytime with Live View all in the Ring app
- Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature
- Enjoy a more reliable connection with dual-band (2.4 or 5.0 GHz) wifi connectivity
- Hardwire Wired Doorbell Plus (Video Doorbell Pro) to your existing doorbell wiring and doorbell chime inside using the included tool kit for around-the-clock power and peace of mind
- With a Ring Protect Plan (subscription sold separately), record all your videos, review what you missed for up to 180 days, and share videos and photos.
- For added peace of mind, pair with Alexa to help you keep an eye on your home. Connect with Alexa to hear alerts on your compatible Echo device or see a Live View with an Echo Show, Fire TV, or Fire Tablet. Talk to visitors by saying, “Alexa, talk to the front door.” With a Ring Protect plan (subscription sold separately), Alexa can also make voice announcements and automatically show live video feed on an Echo Show, Fire TV, or Fire Tablet when your Ring Video Doorbell detects a person.
We want you to know
Ring Video Doorbell Pro has been renamed Ring Wired Doorbell Plus, the renaming does not change the product's quality or features and does not impact existing accessories compatibility. During the transition period, for a limited time, you may receive this product in the original packaging and naming.
Save and share video and photos with an optional Ring Protect Plan (subscription sold separately).
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Top Brand: Ring
Our upgraded, wired doorbell camera with added security features and a sleek design |
Wired Doorbell Plus
- 1080p HD Video and Pre-Roll Video Previews for 6-second previews of motion alerts.
- Dual-band wifi for more reliable connections and fewer interruptions.
- Built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature, let you greet anyone who stops by.
Never miss a visitor
Get real-time notifications when visitors press your doorbell or trigger the built-in motion sensors. With the customizable motion zones, you decide what alerts matter. If you’re busy, save time and ask visitors to leave a message with pre-selected Quick Replies. It’s like an answering machine for your front door.
Let Alexa get the door
Can’t get the door? We’ve got you covered. With built-in Alexa Greetings, an exclusive Ring Protect Plan feature, Wired Doorbell Plus automatically greets anyone who stops by, lets delivery drivers know where to leave your packages, and records detailed video messages, all on its own.
Complete control from the Ring app
Receive real-time notifications on your phone and tablet, get real-time video and audio with the Live View button, control and customize important security settings, get exclusive features, and save and share videos, photos with an optional Ring Protect Plan. Control everything with one simple app.1
DIY wired installation
Step 1: Disconnect
Turn off power at the breaker and connect the included Pro Power Kit to your doorbell’s chime inside.
Step 2: Connect
Outside, disconnect your existing doorbell button. Connect doorbell wires to the back of Video Doorbell Pro.
Step 3: Set Up
Secure your Ring doorbell to your home, attach your faceplate and turn power on at the breaker. Use the Ring App to continue set up
Compare video doorbells
Price | From: $49.99 | From: $149.99 | From: $229.99 |
Ratings | 4.5 out of 5 stars (75,617) | 4.5 out of 5 stars (47,196) | 4.6 out of 5 stars (8,324) |
HD video | 1080p | 1080p | 1536p |
Motion detection | Advanced | Advanced | 3D motion |
Two-way talk | |||
On-demand video | |||
Motion activated alerts | |||
Video and audio privacy | |||
Hardwired installation | |||
Pre-Roll Video Previews | |||
Work's with home's existing chime box | |||
Dual-band wifi | |||
Quick Replies | |||
Alexa Greetings | |||
Interchangeable faceplates included | |||
Head-to-Toe HD+ Video | |||
Bird's Eye Zones and Bird’s Eye View | |||
Audio+ |
Technical Details
Ring Wired Doorbell Plus (Video Doorbell Pro)
Average Install Time |
~15 minutes |
Video |
1080 HD Live Video, Live View, Color Night Vision |
Field of View |
160° horizontal, 90° vertical |
Motion Detection |
Advanced Motion Detection with Customizable Motion Zones |
Audio |
Two-way audio with noise cancellation |
Power |
Hardwired Requires a compatible doorbell, Ring plug-in adapter or transformer (not included): 16-24 VAC, 40VA max, 50/60Hz No halogen or garden-lighting transformers; Ring DC transformer/power supply only |
Internet Requirements |
High-speed internet |
Connectivity |
Connectivity 802.11 b/g/n Wi-Fi connection @2.4GHz and 5.0GHz |
Operating conditions |
-5°F to 120°F (-20.5°C to 48.5°C) |
Available Colors |
Satin Nickel |
Dimensions |
4.50 in. x 1.85 in. x .80 in. (114.3mm x 46.7mm x 20.3mm) |
Box Includes |
Wired Doorbell Plus (Video Doorbell Pro) |
Setup Requirements |
Standard doorbell system, Ring plug-in adapter or transformer with 16-24 VAC, 40VA max, 50/60Hz; Ring DC transformer/power supply only. |
Warranty and Service |
1-year limited warranty and service included. Use of Ring Wired Doorbell Plus (Video Doorbell Pro) is subject to the terms found here. |
Support |
Click here to view more information on the Ring Wired Doorbell Plus (Video Doorbell Pro) support page. |
Generation |
Ring Wired Doorbell Plus (Video Doorbell Pro) |
Disclaimers |
1Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including but not limited to: digital arming / disarming and integration with other Ring, Echo, Alexa, and third party products. Subscription sold separately. View Ring Protect Plans for pricing and details. Customer reviews may reference features that require a subscription. |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, quality and ease of installation of the doorbell. They mention that it works well, the live picture is crystal clear and the resolution is great. They also appreciate the easy setup and the support provided by the company. However, some customers have reported connectivity issues and disagree on quality and motion detection.
AI-generated from the text of customer reviews
Customers like the performance of the doorbell. They mention that it works well, has a clear picture, sound, and speaker, and is a very good doorbell that triples as a security cam and one way. They also appreciate the app, which allows them to run with their doorbell and create a seamless experience. They recommend the product as 'practical' and a cheaper solution to home.
"...I love how you can check the “Recent Activity” and see all the recent activities such as when the doorbell was pressed or missed so you can know..." Read more
"...months of use of the Ring products, I highly recommend them as a practical and cheaper solution to home security than the more expensive systems..." Read more
"...It's the perfect complement to the doorbell, creating a seamless experience that keeps me connected at all times...." Read more
"...if that is normal but if you do the install and the door bell does not work immediately you may want to wait 10 or 15 minutes before trouble shooting..." Read more
Customers find the installation process of the vdo devices to be easy. They mention that the product comes with all the tools required, the instructions are easy to follow, and the support is friendly and easy to reach.
"...I just received my Ring video doorbell pro and the installation was very simple and straight forward...." Read more
"...The install went fairly well. The couple of questions I had they quickly and efficiently addressed with my calls to their help line...." Read more
"...Installation:Installation was very easy. They provide all the tools required...." Read more
"...InstallationThe installation is very easy. I have a mechanical doorbell and I already know where the transformer box is...." Read more
Customers like the video quality of the vdo devices. They mention that the video is clean and very clear, the voice function works well, and the images are very clear. Some customers also mention that it has even better video than the Pro and that the camera quality is really good. They also love the ability to playback video and the cloud recording service works well.
"...The video is clean and very clear, the voice function works well unlike other users, the lag from sensor being triggered to app notification was..." Read more
"...It has even better video than the Pro, similar incoming audio, and a much-improved outgoing audio...." Read more
"...The doorbell button works, the live picture is crystal clear, the motion detection is constantly improving. The mobile app keeps improving too...." Read more
"...The Ring Pro has a very noticeably clearer picture than my other camera..." Read more
Customers are mixed about the motion detection of the product. Some mention that the customizable motion detection zones make this thing so much better than the battery, and the motion detector is constantly improving. However, others say that the motion alert feature is touchy, and it's too sensitive at night. They also say that you can create rules to exclude motion detection by time of day and day of week, and that it catches all motion.
"...You can also set the motion setting to “People Only Mode” if you don’t want too many notifications such as cars passing by...." Read more
"...button works, the live picture is crystal clear, the motion detection is constantly improving. The mobile app keeps improving too...." Read more
"...The only issue I have is that the motion settings need a lot more explanation and show and tell. I've reset the motion settingsmultiple times...." Read more
"...zones that's not offered in the Windows app, you can create rules to exclude motion detection by time of day and day of week, plus access to info on..." Read more
Customers are mixed about the quality of the vdo device. Some mention that it's well made, reliable, and impressive, while others say that it deteriorated to being worthless after 2 weeks of trying.
"...The second camera, after 2 weeks of trying, deteriorated to being worthless...." Read more
"...you can see all your cameras in the dashboard and how it updates after a few seconds so you can quickly glance at your cameras when you are too busy..." Read more
"I was originally disappointed, as the first unit I received was defective...." Read more
"...reinstall it only to go through a call with them to find out it is actually defective. They offered to walk me through installing it myself...." Read more
Customers have connectivity issues with the doorbell. They say that it loses WiFi connectivity, has connection issues, and has poor signal strength. Some customers also mention that the device's over reliance on internet connectivity is a problem.
"...at install of the Ring failed with a message "unable to establish Wi-Fi connection" and the suggestion to try moving my router closer or get..." Read more
"...It installed quickly, powered on, but then would not create a wifi network as it is supposed to in order to allow initial setup...." Read more
"...It is now reasonable to have 2-way conversation through the doorbell...." Read more
"...but 5 hours later it lost connection, on 2/25 there were 2-3 failed attempts to connect (my daughter trying on her phone), and on 3/1 numerous..." Read more
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Top reviews from the United States
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My original post is located below the original post line, this review is coming 1 year and 1 month after the original post.
My wife and I recently noticed that the ring app would freeze up when trying to use the microphone. After self troubleshooting and research online I finally made the dreaded call to customer technical support which is something that everyone dreads. Dialing the support number I braced myself for the never ending conversation with someone that is hard to understand and even harder to get to understand the issue so Imagine my surprise when the person I was directed to was not that at all. I am not sure if I should share his name so I will just call him Mr. K., Mr. K. slowly walked through the issue with me and indulged my interruptions of what I believed the issue could be and what my trouble shooting methodology was (I'm an IT by trade so I kinda nuked it, <--- Military people will get the reference lol). I gave him temporary access to my ring device as we slowly walked through the troubleshooting process one inch at a time. I will spare you the painful details (which to be honest I think he went as far as he did troubleshooting just to indulge me and my compulsion to over analyze everything to the smallest degree) before dropping the big bomb, my ring unit would have to be replaced and it was out of warranty. Of course my first thought was, of course it is and now I have to pay another $200+ dollars because this is what all these companies do, sell you something that is going to fail right after the warranty expires! So containing all my rage and indignation I asked how much it will cost hoping he would have a less costlier solution. His reply was simple, We appreciate our customers and would like to show our appreciation to you for being so patient during the T/S'ing process as well as being a loyal customer that we are going to replace your device at no cost to you. Immediately I found myself deflated and embarrassed for my unexpressed anger, but still still that feeling of suspicion hung over me so I politely asked if this would be a refurbished or new replacement, his answer was honest and straight forward. It depends on what is in stock. Sometimes refurbs are sent after going through the re certification process if they are in stock, and if not, then they will send out a new one. They do not have a set policy of replacing with either or as a priority. Well now I really felt like a jerk because I have finally come across that rare gem in customer service, the person that is there to actually help, takes pride in the company they work for and the products they sell. This interaction in itself (not the free replacement) was what made this company and product 5 out of 5 stars for me, even with the original issues still in play. I can be happy with this product even without the things I noted knowing that when I need help with the product, I can get it, and the person on the other side of the phone is patient, helpful, knowledgeable and willing to help. So to summarize, Ring is in my experience, one of the few companies willing to continue to provide great customer service by not farming it out to cheaper alternatives and having what in my case was a very knowledgeable and patient CS rep as well as a superior product (I am referring to the ring door bell since it is the only product that I have been able to purchase). Did it have an issue?... yes... was it a non functioning product?... No ... Most importantly, was I able to get the issue rectified at no cost... absolutely... Thank you Mr. K. and thank you ring for your exemplary Customer Service.
________________________________________Original Post_____________________________________________________________
I just received my Ring video doorbell pro and the installation was very simple and straight forward. The first thing I noticed was that the it took a little while after the installation was complete for the bell to start working. I am not sure if that is normal but if you do the install and the door bell does not work immediately you may want to wait 10 or 15 minutes before trouble shooting. I set up the motion senser zone and it worked as advertised, so far no false triggers but it has only been installed a few hours. The video is clean and very clear, the voice function works well unlike other users, the lag from sensor being triggered to app notification was about a second or two. The live view works and is a very convenient function. The IOS app works well and was very simple to use, the windows 10 app... no so much. The reason it gets a 4 star and not 5 is because of the following.
1. Windows 10 app is buggy, when I try to set up the detection zone distance it gives me the following error "Arg_InvalidCastException"
2. Only six partners and none of them are smart home technologies I use. (this is of course my personal pet peeve and they may expand the partner list in the future)
3. The lens they use gives the live view and video a fish eye lens effect. I don't understand why they did not use a field flattener to get rid of the distortion.
4. Live View has a time limit. This is very confusing to me, I am not sure why I can not open the live view viewer and just let it stream the video to my computer when I am sitting in my office. One of the reasons I got this particular model was because of the live view, I thought I would be able to live stream to my computer when I am sitting in my home office so that I can watch for packages being delivered. USPS has a habit of dropping off packages and leaving without ringing the door bell, this has led to many packages being stolen from peoples porches and doorways.
Lastly, if you are like me and have multiple smart home products that you would like to tie in to your ring video doorbell (I have hue lights and wanted to set it up so that my porch light would come on when the motion sensor on the ring video doorbell sensed motion, this can only be done through IFTTT, needless to say, that is not a good solution since it takes 10 to 15 minutes before IFTTT polls for new action requests which means that if someone walks up to the door my light will probably not go on till they have either entered my home or left.) you will need to have wink products so if you are using Wi-Fi, ZigBee, or Z-Wave you are out of luck. If it is compatible with a hub such as smart things, wink, insteon or any of the others is a mystery to me and I have not been able to find anything online. All and all it seems to work well, with a few tweaks I think this thing can easily be a 5 out of 5. I will post a follow up after it has been installed for a while.
Following is the review of the Pro. After that is the review of the Pro 2.
I purchased Ring since they are an industry leader, generally get good reviews, and were helpful with my questions prior to purchase. The install went fairly well. The couple of questions I had they quickly and efficiently addressed with my calls to their help line. The only tricky part was due to my door’s construction and the need to mount the Ring somewhat higher on the frame then normally is done for conventional doorbells. I had to fish my doorbell wire up behind the trim to the Ring. But it all went well.
The one problem, and the one that is still not resolved, is the audio quality of the signal broadcast by the Ring speaker for talking to the person at the door. The audio quality I hear inside is great; it is just the audio quality going out that is bad. I did a bunch of reading about this. I suggest you go to the Ring community forum at community-dot-ring-dot-com. Search for poor audio quality and read the post titled “Ring Pro very poor audio quality - garbled badly at doorbell - but fine if reviewing recording.” That series of posts covers the problem in detail. I also found similar complaints in Amazon reviews. I called their help line hoping to raise the complaint up the food chain and get it resolved. It seemed to me like a product problem. After over 3 hours invested and talking to 4 different support agents of increasing authority, I was told by the last one “I am the top of the line,” I still got no resolution. She insisted the issue was my Wi-Fi even though all the tests conducted by the Ring doorbell indicated the Wi-Fi was fine and even though the incoming video and audio was high quality with no distortion.
They also sent me one replacement and then another, the last one supposedly from the newest “version 3” batch. They all worked the same. I do have to say they tried, but with the info I provided and the info in the Ring Community posts, it does sound like a design flaw. I can’t say for sure, but I have given up. I don’t really believe my last contact was the “top of the line,” nor that she ever spoke to actual product engineers. It is annoying how companies “protect” their engineers from their customers.
I decided to keep the doorbell since it does everything else well, and I have modified my door jamb to accept it. I don’t often have to talk to a visitor using the doorbell and the one time I needed it I was able to, even though the audio sounds like I am talking through a Kazoo.
The Ring website is easy to use and it is nice to have a video doorbell.
UPDATE for the Pro 2.
As I said a Ring specialist saw my Amazon review and contacted me to see if she could better resolve my problem. She was more expert that the 4 prior persons I had spoken to and also apparently had direct access to engineers familiar with the product. She asked if she could send me another (my 4th doorbell). I said “yes let’s give it a try,” thinking this was another update on the Pro. Actually it turned out to be a different more-expensive product, the Pro 2, but I didn’t realize this till later.
The long and the short of it is, the Pro 2 works fine. It has even better video than the Pro, similar incoming audio, and a much-improved outgoing audio. It is now reasonable to have 2-way conversation through the doorbell. She also assured me that the prior Ring advice was incorrect and that my Wi-Fi was fine as was the way I had interfaced the doorbell to my system.
I asked my contact if the Pro still had the same audio problems as I had identified, and she assured me that the latest version of the Pro and the Pro 2 had “the same audio capabilities.” I cannot confirm this but she seems to know her stuff. So, if outgoing audio is important to you, the current version of the Pro may suffice, but your best option may be to spend the extra for a Pro 2.