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Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater

3.9 3.9 out of 5 stars 2,017 ratings

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Command Bar w/ Subwoofer
Brand Polk Audio
Model Name AM9640
Speaker Type Soundbar
Connectivity Technology Optical, HDMI
Special Feature Subwoofer

About this item

  • Upgraded TV sound: Get legendary Polk sound with built in Dolby and DTS surround sound for an immersive home theater experience
  • Stream shows and music: fire tv compatible and built in support for amazon music, Pandora, tune in, iheartradio and more music services as they become available
  • Built in Alexa voice services and multi room music: easily control the sound bar functionality, your smart home devices, stream music in multiple rooms with your voice “just ask”. Automated over the air support updates whenever new features and services are made available
  • 4k and hd tv compatible: easy setup with built in dual HDMI 2.0 inputs and optical cables to deliver 4k HDR viewing experience
  • Wireless subwoofer included: delivers room filling powerful bass perfect for movies, music and games
  • Patented voice adjust technology: Customize the voice levels to reproduce clear, crisp dialogue hear every word
  • Flexible setup options for any home: two mounting options designed for tabletop and wall mounting via built in keyhole slots
Ask to play music, hear the news, control your smart home, and more with this smart speaker.
Alexa Built-in Learn more

Alexa Built-in

This smart speaker has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

Basket stuffers for under $5 at Fresh
Get ready for Easter Learn more

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Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater
Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater
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PriceCurrently unavailable.-25% $299.00
List:$399.00
-11% $799.99
List:$899.00
-19% $227.99
List:$279.95
$179.99$479.20
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Customer Ratings
Sound quality
4.1
4.3
4.2
4.3
4.3
4.5
Value for money
3.6
4.3
4.1
4.3
4.1
3.9
Remote Control
3.5
4.0
3.9
4.2
4.2
3.6
Volume control
3.7
4.3
4.3
5.0
Tech Support
2.8
4.2
3.9
3.7
Sold By
WORLD WIDE STEREO
Electronics Expo (Authorized Dealer)
Amazon.com
Amazon.com
Islandwide Distribution
speaker size
43.3 inches
2.36 inches
10 inches
23 inches
2 inches
2 inches
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
connectivity tech
Optical, HDMI
Bluetooth, Optical, USB, HDMI
wireless, wired
Bluetooth, HDMI, Auxiliary, Optical
Optical
HDMI, Wi-Fi, Ethernet
speaker type
Soundbar
Subwoofer, Soundbar
Soundbar
Soundbar
Soundbar
Surround Sound
mounting type
Wall Mount
Wall Mount
Bar Mount
Wall Mount
Wall Mount
Tabletop
weight
4.95 pounds
19 pounds
13 pounds
19.55 pounds
5 pounds
2 kilograms

From the manufacturer

polk
The Sound Bar with Amazon Alexa Built-in

Your Voice. Amazon Alexa. Polk Sound. Together.

Use your voice to control the sound bar, your smart home devices and stream music - "Just Ask."

Does the Command Bar do everything an Amazon Dot or Echo does?

We are working closely with Amazon to implement the following features this year. Multi-room music, routines, named timers and reminders, custom alarm sounds, alternative wake words (Amazon and Computer), calling, drop-ins and messaging.

Can I use my voice and the Command Bar to control my TV or cable box?

You can control the Command Bar functions with your voice including volume, bass levels, and source selection. You will not, however, be able to directly control your cable box such as selection a particular channel.

Is Fire TV included?

While the Command Bar is Fire TV compatible, Fire TV is not included and is sold separately.

Will the Command Bar work without activating Alexa?

The Command Bar operates like a normal sound bar even if Alexa is disabled or your home network is down.

Will Alexa hear me when the volume is loud?

Activating Alexa at all volume levels is supported, however, there's always an Action Button on the remote that temporarily lowers the sound bar's volume.

What's in the box

  • Command Bar sound bar
  • Subwoofer
  • AAA Alkaline batteries (2)
  • Sound bar power adapter with 6.5’ (2m) power cord
  • Subwoofer power cord
  • 6.5’ (2m) high-speed HDMI cable (4k compatible)
  • 6’ (1.8m) Optical cable
  • Sound bar wall-mount template
  • Quick Start Guide
  • Product guides and documents

    Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    Polk

    Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater


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    Product Description

    The Polk Command Bar – The Home theater sound bar system with Alexa built in. Integrated far field microphones and Alexa voice services Use your voice to control the sound bar With Amazon Multi Room Music and the Polk Command Bar, play and control your music across multiple Amazon devices. Ask Alexa to stream your favorite song, and hear it throughout your Home Patented Voice Adjust technology for crystal clear dialogue Wireless subwoofer for deep bass 4K HDMI ports Fully compatible with Fire TV (sold separately) Includes HDMI and Optical cables for quick and easy setup. Power 260 watts.

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    2,017 global ratings

    Customers say

    Customers like the sound quality of the soundbar, mentioning it improves the sound of TV without complicated wiring. They appreciate the ability to increase the sound on voices and decrease the sound music. Customers also appreciate value. However, some customers have connectivity issues with the sound bar, including issues with Alexa connectivity and WiFi connectivity. Opinions are mixed on the quality, remote functionality, ease of setup, and music.

    AI-generated from the text of customer reviews

    626 customers mention454 positive172 negative

    Customers like the sound quality of the soundbar. They say it's an easy way to improve the sound on your TV without complicated wiring. They appreciate the ability to increase the sound of voices and decrease the sound music. They also mention that the bass hits hard and that it helps increase the audio clarity.

    "...This made the sound better then I have heard since I started using the speaker and I was able to pump up the bass output without distortion...." Read more

    "...I won't get into audiophile details, but for the price this sound is excellent with the right technology to handle a tv/ps4pro combo, 4k..." Read more

    "...It does not help the real high end, but does increase the audio clarity It acts almost like a mid-frequency control, or a so-called "presence"..." Read more

    "...That's not the best placement, but it still sounds great and responds to both voice and IR inputs without having to retrain myself to aim at the..." Read more

    109 customers mention93 positive16 negative

    Customers like the value of the speakers. They mention that it provides amazing sound for the price, and is worth the interest.

    "...Overall this is a great speaker especially for the price...." Read more

    "...built in Alexa/Echo capabilities are excellent, and the Amazon Warehouse price was superb...." Read more

    "...Truly great sound, responsive and accurate voice control, great price. I love it!! Great job Polk and Amazon!!" Read more

    "...Good sound. Easy setup. Quality look and feel to the components. Reasonable pricing for a Polk product...." Read more

    372 customers mention143 positive229 negative

    Customers are mixed about the Alexa connectivity of the sound bar. Some mention that the voice feature is very nice, and the bar also responds to voice and IR inputs. However, others say that it doesn't respond properly much of the time, fails to be great on a single task, and has sound and functioning problems. The initial setup is sketchy, and it decides when to work or not work.

    "...music groups, even my sprinklers, and whatever is in this command bar is NOT Alexa. She cannot do any of the above. She does not behave like Alexa...." Read more

    "...The sound is delicious and deep for movies, and I can easily bring up voices for dialog-heavy viewing. The Alexa controls work well...." Read more

    "...old component system is not a go not only because of the lacking high frequency response, but also because it does not handle all of my inputs...." Read more

    "...The dialogue is front and center right out of the box and clearer then any speaker I have owned...." Read more

    250 customers mention126 positive124 negative

    Customers have mixed opinions about the quality of the speakers. Some mention that it's fairly decent, and makes amazing job in creating rich and crisp humbling sound. However, others say that it was inferior, faulty, and glitchy.

    "...compare to other higher end soundbars this speaker holds up really well for sound dynamics and is still cheaper then many other options...." Read more

    "...that, whatever version or kind of Alexa they have inside is, again, inferior...." Read more

    "...and your ears like reduced high frequency response, then this is a nice system, easy to install, and works well by voice or remote control...." Read more

    "...This definitely send like a software issue but maybe it's a faulty unit. Hopefully I'll get some answers finally...." Read more

    206 customers mention103 positive103 negative

    Customers are mixed about the remote functionality of the speakers. Some mention that it works well for an entertainment center, and the Alexa functions very well. However, others say that it doesn't work and only works when in line of sight with the sound bar.

    "...The Alexa controls work well. I can control lights and plugs all over the house with the soundbar...." Read more

    "...So that means the soundbar receiver isn't working, luckily arc allows me to control volume, but now I cannot adjust bass/voice volume...." Read more

    "...to Polk's audio enhancements for dialogue but it works great without compromising the impact of other sounds...." Read more

    "...Another thing of note is that the remote completely does not work. So you have to rely on Alexa being setup to work this piece of crap. No Alexa?..." Read more

    184 customers mention126 positive58 negative

    Customers are mixed about the ease of setup. Some mention that it integrates nicely with their existing Fire Stick, and is easy to connect and setup with TV. However, others say that the instructions are terrible, Alexa's setup on initial setup is sketchy, and not very intuitive by any means.

    "...pair with each other automatically, although they have buttons for manually pairing if necessary and indicator lights to show pairing status...." Read more

    "...So high marks for easy to install, voice and remote control, and it sounds pretty good. Much better than most systems in this price range...." Read more

    "...to get her to wake up, and from 10 feet away, she still misunderstands my command. I experienced none of this with my dot...." Read more

    "...Set up was simple, but you do have to download the Polk Command app, which is quick and easy...." Read more

    94 customers mention31 positive63 negative

    Customers are mixed about the music. Some mention it's a great soundbar, with great speaker quality, and a massive improvement over TV speakers. However, others say that it stopped playing music over voice command, or it would not be in sync with the TV. They also say that Amazon Music never works, and no other music will play through the soundbar.

    "...So finally using the one that came with it. Amazon music never works and no one has ever offered any solution other than reboot or contact the..." Read more

    "...The speaker itself is great (5 star) once you get it working.Sound quality is 5 stars, for the price." Read more

    "...without using it because every single time I tried to connect, it just failed. No reason, just eff you, I don't wanna add back...." Read more

    "...older TV via optical cable (it didn't have HDMI ARC), but the soundbar wouldn't work when trying to use ihe fire tv stick because ihe TV had a..." Read more

    188 customers mention28 positive160 negative

    Customers are dissatisfied with the connectivity of the speaker system. They mention that it gets confused with Alexa and says it cannot connect. They also report issues with WiFi connectivity and poor customer support. The Command Bar will lose connectivity, and the sound bar will not work for direct connection with Roku Streaming Stick+. Customers also report frustration with Alexo connection flakiness and lock ups.

    "...She takes a longer time to play music as well and even using the alexa app to start music I've had some issues...." Read more

    "...This has worked all 3 times this past two weeks my soundbar has lost connection to the app. Anyway, that wraps up the review...." Read more

    "...Another thing is that it looses contact with other devices. As matter of fact it won't even keep contact with the TV the soundbar is attached too...." Read more

    "...The main problem was the Polk connect app - was misleading - would say connected to the sound bar and then connected to Alexa - when it was not..." Read more

    Stoked about this soundbar
    4 Stars
    Stoked about this soundbar
    1. Set-Up The Polk Connect App is required to set-up the Command Bar. I initially had trouble with the set-up, which is managed via WiFi, because the bar kept disconnecting from my iPhone 7. It even disconnected when I stood next to one end of the bar but it, thankfully, remained connected by standing next to the other one. The only wireless device in the vicinity is a 5 yr old Sony DVD/Blu-ray player. The rest of the set-up went smoothly. My TV is an old Panasonic plasma so it only has HDMI (not HDMI ARC) and optical sound sources. I use a Harmony 650 to control everything. The Command Bar assimilated the bits it needed without any further assistance from me. Very sweet.2. Operation I was pleased that the Command Bar responded as expected to the Harmony remote. It switched seemlessly, along with the TV, amongst the different input sources. The bar also responds to voice commands. I really like the ability to adjust the volume by specifying a value between 0 and 100, e.g., "Alexa, volume 50." You can also tell the bar to switch inputs and modes. The mic is sensitive enough to hear my voice over the sound of a floor fan blowing in the same room. I only needed to raise my voice slightly above conversation level. In addition to Alexa's vocal response to audible commands, feedback is provided by multi-colored lights that encircle the Command Bar's physical controls.3. Sound I primarily watch films and TV shows (typically Blu-rays/DVDs or streamed from the Internet) where dialogue is more important than sound effects. I prefer hearing dialogue over immersive sound effects. The Command Bar did a satisfactory job in this area. I especially like "night mode" (one of four sound modes) which emphasizes dialogue by reducing the sound effects. Prior to the Command Bar, I listened to music using Harman Kardon SoundSticks. They were located in the same room as the Command Bar is now. Compared to the Command Bar, the SoundSticks sounded tight. The bar does a great job gloriously filling the 24' x 19' space with whatever I streamed at it over Bluetooth: funk; old 60's, 70's, 80's Dead, and their ilk; acoustic; classical; etc.4. Miscellaneous I don't use Alexa's services and don't plan to join Alexa's ecosystem. I did test it out of curiousity by asking for my local surf report. It provided me with Surfline's report. Cool. The Command Bar's remote doesn't accomodate all AAA batteries. There is a piece in the battery compartment that limits the diameter of the battery. My rechargeable batteries and Duracell Quantums don't fit. Polk proactively improves the performance of the Command Bar via periodic firmware updates. The updates occur automatically. The bar will inform you when an update is performed. One such update significantly improved the mic's sensitivity. Prior to the update, the bar could not hear my voice commands very well over the floor fan mentioned earlier in this review unless I yelled.Overall, I am quite happy with the Command Bar.Addendum: - I received the Polk Command Bar as a promotional item in exchange for my unbiased review. - This is the first soundbar I've owned, so my comments about its capabilities and sound quality are most definitely subjective. - There are plenty of photos of the bar so I just took photos of the packaging.
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    Top reviews from the United States

    Reviewed in the United States on April 22, 2019
    Style: Command Bar w/ SubwooferVine Customer Review of Free Product( What's this? )Verified Purchase
    One person found this helpful
    Report
    Reviewed in the United States on November 27, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    6 people found this helpful
    Report

    Top reviews from other countries

    John Hartley
    5.0 out of 5 stars Love it. Amazing clarity and full sound
    Reviewed in Canada on November 14, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    10 people found this helpful
    Report
    Jared Bettridge
    5.0 out of 5 stars Sleek product that is extremely easy to set up
    Reviewed in Canada on September 30, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    8 people found this helpful
    Report
    Jason Wang
    1.0 out of 5 stars Would love it, if not for the annoying overnight noises
    Reviewed in Canada on March 26, 2019
    Style: Command Bar w/ SubwooferVerified Purchase
    AJ0087
    4.0 out of 5 stars Great sound, can get quite loud!
    Reviewed in Canada on July 31, 2020
    Style: Command Bar w/ SubwooferVerified Purchase
    One person found this helpful
    Report
    Adam brown
    5.0 out of 5 stars Awesome sound and Alexa!
    Reviewed in Canada on October 8, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    2 people found this helpful
    Report