Manufacturer | Resideo |
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Part Number | RCHW3610WF1001/N |
Item Weight | 4.8 ounces |
Product Dimensions | 1.26 x 3.07 x 3.07 inches |
Item model number | RCHW3610WF1001/N |
Batteries | AA batteries required. |
Is Discontinued By Manufacturer | No |
Size | 1.2 |
Color | White |
Style | Detector |
Voltage | 120 Volts |
Item Package Quantity | 1 |
Sound Level | 65 dB |
Type of Bulb | LED lights |
Number Of Holes | 32 |
Special Features | Alarm Sensor Type Floor, Number of Sensors Included 1, Indoor/Outdoor Indoor, Surveillance Features Audio Alert/Siren,WiFi Enabled, Battery Back-Up Yes, Sensor Type Water |
Included Components | Wi-Fi Water Leak Detector |
Batteries Included? | No |
Batteries Required? | Yes |
Battery Cell Type | Alkaline |
Description Pile | AA |
Average Battery Life | 1095 days |
Other Sellers on Amazon
Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White
Purchase options and add-ons
Color | White |
Brand | Honeywell |
Compatible Devices | Smartphone |
Product Dimensions | 3.06"L x 1.25"W x 3.06"H |
Battery Description | AA |
About this item
- At the first signs of leaks, freezes, or excess humidity, the Wi-Fi Water Leak & Freeze Detector can alert your smartphone.
- Notification includes mobile & audible alerts – messages can alert you or your family/friends wherever you are, while audible alerts sound when you are at home.
- Connects to standard Home Wi-Fi directly – no need for an extra hub.
- Temperature & humidity sensing – Detect low temperatures that can lead to frozen pipes, and humidity that could damage valuables.
- 5 foot water sensing cable included – the entire 5’ cable senses water providing expanded coverage. Temperature sensing -30F to 150F (-35C to 65C).
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This Item Honeywell Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $76.97$76.97 | $49.99$49.99 | $14.95$14.95 | $89.99$89.99 | $9.99$9.99 | $79.99$79.99 |
Delivery | Get it Mar 29 - Apr 1 | — | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 |
Customer Ratings | ||||||
Easy to install | 3.8 | 4.6 | 4.4 | 4.5 | 4.6 | 4.1 |
WiFi signal | 3.6 | 5.0 | 3.6 | 4.5 | 5.0 | 4.1 |
Tech Support | 2.7 | 5.0 | 3.9 | 4.2 | 5.0 | 3.1 |
Battery life | 4.6 | 4.8 | — | 4.6 | 4.8 | 4.2 |
Value for money | — | 4.6 | 3.7 | 4.7 | 4.6 | — |
Sold By | Sirr0und | X-Sense US | MOBI Technologies, Inc. | GoveeLife US Direct | Amazon.com | Amazon.com |
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From the manufacturer
Always on duty
The Wi-Fi Water Leak & Freeze Detector helps you stay connected and aware of potentially costly water leaks in your home. Place it anywhere you'd like to monitor, no matter how well-hidden, and it can alert you to leaks and freezes wherever you are, whether you're in another room or on vacation.
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Extend and expand
The Wi-Fi Water Leak Detector includes a 5-foot cable sensor, which detects water along its entire length. Add more cables to extend the sensor length up to 500 feet, so you can even loop a room.
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Track temperature trends
The sensor tracks humidity and temperature in the monitored area, so you can see trends on the app. Set a temperature threshold and get notified if it's reached to help you avoid freezing pipes.
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Easy to install and set up
The battery-powered sensor can go almost anywhere a leak may occur. Simple step-by-step setup on your device will guide you through connecting it, and give you access to all alerts and sensor data.
Take it all with you
The Wi-Fi Water Leak and Freeze Detector is supported by our Resideo app, which lets you control your Resideo devices from anywhere, all in one connected platform. Home or away, know that connecting each Wi-Fi Water Leak and Freeze Detector to the app means you’ll receive alerts about water leaks and pipe freezes in your home, anywhere you go.
WiFi | Yes |
Smart Home Integration | Yes |
Includes | Detector, 3 AA batteries, Screws, Water sensing cable |
Dimensions (W x H x D) | 3.06 x 3.06 x 1.25 in |
Product information
Technical Details
Additional Information
ASIN | B01HBZQYYC |
---|---|
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #191,673 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #131 in Water Detectors & Alarms |
Date First Available | June 20, 2016 |
Warranty & Support
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Product Description
The water leak and freeze detector by Resideo is an early warning system that notifies you on your smartphone when a leak is detected or the temperature drops bellows a temperature of your choice. By catching it early, you may be able to avoid expensive repairs and loss of treasured items.
Important information
120 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of setup and humidity sensor of the alarm. However, some customers have reported issues with connectivity. Opinions are mixed on alert options, leak detection, performance, value, and quality.
AI-generated from the text of customer reviews
Customers find the setup of the leak detector to be easy and uneventful. They mention that the initial start up is simple.
"...This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step...." Read more
"...the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain..." Read more
"...Also there were no instructions provided and no Honeywell logo anywhere on the packaging. Makes me very suspicious.**..." Read more
"...I then purchased the unit from Amazon, and the initial setup was quite smooth...." Read more
Customers like the humidity sensor. They mention that it monitors internal temperature and humidity, and appreciate the humidity and temp reporting. The app also shows the humidity level and the temperature, and graphs them as well. Customers are also happy that it gives high humidity alerts. The temperature sensor is useful and is within a few degrees of their thermostat. Overall, customers are satisfied with the product's functionality and value.
"This is a great water leak and freeze detector device. The setup was a very easy and uneventful...." Read more
"...Purchased 1 of thesePROS:* Detects when temperature / humidity is low / highNeutral:*..." Read more
"...The sensor detects flood water, temperature and humidity level, all of which can be turned on or off through the app...." Read more
"...include constant monitoring for water, the ability to set high and low temperature settings...." Read more
Customers are mixed about the performance of the alarm. Some mention that notifications work well, the device and the app seem to work great, and they're pleased with the performance. However, others say that it didn't work well for them since their phone hotspot WiFi didn' t work. They had issues with late, delayed, and zero notifications. Additionally, some customers also report random failures and tech support is useless.
"...This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step...." Read more
"...Update 09-27-2017This device is still working great. The battery is currently at 80% from since I initially wrote this review...." Read more
"...It took even longer for the mute function on the app to reach the unit - I think these are unacceptable delays...." Read more
"A great device for peace of mind. Works with our thermostat app so no new app to download or monitor." Read more
Customers are mixed about the quality of the alarm. Some mention it's worth the peace of mind of knowing your equipment is not leaking, and a great device for peace of Mind, while others say that it'll give an error message saying "Detector connection lost" and the app keeps giving an error.
"...My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network..." Read more
"...After a couple of days, though, I noticed that the unit was showing offline in the app...." Read more
"...The tile in the bathroom was strong enough that we never knew there was a leak until the day that it got worse and I could hear it behind the wall...." Read more
"...So it appears to be an incompatibility with the Comcast Xfinity modem. Modem is an Arris Model TG1682G..." Read more
Customers are mixed about the alert options. Some mention the app is easy to use and sends alerts as detected by the device. They also appreciate the audible alarm as well as push notifications to their phone. However, others say that the device does not provide text or email alerts.
"...Also, the resideo does not provide text alerts; it just provides e-mail and push notifications...." Read more
"...All users were quickly notified (took under a minute for the device to sense water), I was able to quickly silence the audible alarm..." Read more
"...started beeping after a minute, but half hour later the app did not show any notification...." Read more
"...it after a lot of research because (1) it combines both audible alarm and wifi notification, (2) it is battery powered so you can place it anywhere..." Read more
Customers are mixed about the leak detection. Some mention that the part that actually can detect the leak is a big plus, while others say that it failed after 90 days and didn't provide any leak detection alerts.
"...minute, I received and an email and push notification that a water leak was detected. Also, the alarm went off during the same time period as well...." Read more
"...The resideo was the best water-leak detector for my needs...." Read more
"...The Proteus was not triggering water unless it got pretty high (bigger than a small pool)...." Read more
"...We'll see with time but so far, these were by far the easiest leak sensors to set up." Read more
Customers are mixed about the value of the alarm. Some mention it's worth the price, provides cheap piece of mind, and is an excellent item. Others say that it'd be a waste of money and time. They also mention that the detector is not robust and is not a good investment. Additionally, some customers mention that water monitoring extensions are spendy at $20 ea for 10ft.
"...An absolute steal at this price too!! Just wow" Read more
"...It has already caught a leak before it became a problem. It is a bit expensive but well worth it if catches even one leak. I intend to buy more." Read more
"Best money ever spent. My water heater sprung a leak next to a wood floor...." Read more
"...This unit is expensive especially knowing you should probably have a few of them in a house but it can save you a lot of $$$, time and stress..." Read more
Customers are dissatisfied with the connectivity of the alarm. They mention that the wifi could not connect any more, the app indicated it could not, and the device right next to the router could not link to it. Some mention that it was very difficult to connect and that the unit did not reconnect after changing the battery.
"...other devices that I had read great things about, difficult to attach to my home wifi network..." Read more
"...ran into the same issue as with the first unit where the wi-fi could not connect any more, despite the wi-fi router being right close-by...." Read more
"...Alerts in seconds - super FAST (and to my cell & email for no added charge)4) Easy to setup..." Read more
"...This first sensor was very difficult to connect, and required setting back to factory settings a few times, however once connected, I tested for..." Read more
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Top reviews from the United States
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All of these types of water-leak devices run on batteries and provide notifications when water is sensed (by e-mail, text, and/or push notifications). My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain connected, that is easy to reset and change out batteries (without a screwdriver), and that would provide a notification when the batteries need changing. Temperature and humidity readings, an attached water-sensing cable, and an LED light were all bonus features to me. The resideo satisfied all of my criteria, more so than any other, and it has all of those bonus features too.
In my research, I found a couple of other devices that I had read great things about, difficult to attach to my home wifi network (maybe it had something to do with our mesh network system). I was not too patient with this; if I could not get a device to attach to my strong wifi network within 10 minutes, then I would start packing it back up for the return. And any device that required you to tinker with your mesh network wifi settings was not anything I was interested in.
Some other devices lack user-friendliness in the setup, which quickly turned me off (e.g., having to unscrew the back of a device to put it in paring mode; having to remove the batteries to put in pairing mode; lacking a button to put in pairing mode; having to unscrew the back of the device just to change out the batteries). An LED light is helpful when setting up these devices, and it makes you feel that it is a nicer product for the money.
I did call resideo’s customer service once to confirm information. I was not impressed. Fortunately, you probably won’t have to connect with customer service on an easy device like this one.
It’s important to note that none of these battery-operated water-leak devices that attach directly to your wifi network stay connected to the wifi network all day. Each of them merely "checks in" one to three times each day to get temperature, humidity and battery readings (the higher end devices like the resideo can be programmed to check in up to three times each day). So, for all of these devices, your temperature, humidity and battery readings are not in real time; they are taken at the check-in times. Don’t worry—this check-in system does not affect the device’s ability to alert you when it senses water.
I read in other reviews that the resideo was seconds slower than other devices to provide water-leak alerts. That may be the case; but, the resideo worked quickly for me when I tested it. Also, the resideo does not provide text alerts; it just provides e-mail and push notifications. I would rather have all three, and many devices do have all three. But, this was not a deal-breaker for me.
I then purchased the unit from Amazon, and the initial setup was quite smooth. When I repeated the test, the unit started beeping after a minute, but half hour later the app did not show any notification. I tried calling support, and disconnected after being on hold for more than half hour. I reset the unit again, and ran into the same issue as with the first unit where the wi-fi could not connect any more, despite the wi-fi router being right close-by.
I am returning this to Amazon. My judgement is stay away from this product as it seems unreliable. I'm going to look for alternate products, as there is definitely a need for this type of device - the recent incidence of the water heater leak caused a few thousand dollars of damage in the basement. Unfortunately this is a badly executed product, which is surprising from a major manufacturer such as this.
Top reviews from other countries
These are cleverly designed units, each packed with humidity, temperature, and flood sensors.
The coverage area for the flood sensor can be extended by a couple feet by connecting the included sensing cable. You can even add on to that cable to extend the coverage even more.
Battery life seems good and you can configure the interval that the unit syncs with the Honeywell/Resideo cloud service.
Each unit also has an onboard speaker that will sound if there is a problem condition detected.
Pairing to the Honeywell Home app was very easy and straightforward but had to be repeated of course for each sensor.
Inside the app, you see each sensor's data as a trend on a graph. You can also set alerts for the system to notify you of abnormal conditions such as unusual humidity or temperature levels.
If you have any other Honeywell Home / Resideo products such as a Lyric Thermostat, it is very convenient because you have all these devices under one app.
When I got it the box said Resideo not Honeywell. At first I thought I was sent the wrong product but it turns out it is part of Honeywell. It looks like some things have changed as it uses the Honeywell Home not Lyric app and it is compatible with Alexa and Google Assist. This differs from some reviews I read.
To set it up, I first had to put in the batteries by removing the rubber backing. Easy enough, but putting it back on you have to be very careful as you need to drag along the edge for the back to snap back on. If you miss this there will be a gap and therefore any water would easily get inside.
After that I downloaded the app. I guess it took too long so the device ended pairing mode. I had to remove the back cover again and hold the reset button. A bit annoying. The app set up was pretty straightforward after that. I did not like that I have to give location permission however. I understand if you have multiple devices at difference locations but for one house it does not make sense and it cannot be bypassed. The beeping from the device is quite loud during set up so I had to cover it to mute the sound.
Within a minute of successful set up the alarm went off saying I had a water leak. There is no way to mute the alarm from the device. When i clicked the mute option on the app it took a full minute for the alarm to stop. The light was still flashing red. I found no option to clear the alarm in the app, manual nor company website. I tried unmuting which again took a full minute.
I did another reset and had to go through the entire pairing and set up process again including wifi connection. Same thing happened. Defective item. Will return and get a d-link.
Reviewed in Canada on January 6, 2021
When I got it the box said Resideo not Honeywell. At first I thought I was sent the wrong product but it turns out it is part of Honeywell. It looks like some things have changed as it uses the Honeywell Home not Lyric app and it is compatible with Alexa and Google Assist. This differs from some reviews I read.
To set it up, I first had to put in the batteries by removing the rubber backing. Easy enough, but putting it back on you have to be very careful as you need to drag along the edge for the back to snap back on. If you miss this there will be a gap and therefore any water would easily get inside.
After that I downloaded the app. I guess it took too long so the device ended pairing mode. I had to remove the back cover again and hold the reset button. A bit annoying. The app set up was pretty straightforward after that. I did not like that I have to give location permission however. I understand if you have multiple devices at difference locations but for one house it does not make sense and it cannot be bypassed. The beeping from the device is quite loud during set up so I had to cover it to mute the sound.
Within a minute of successful set up the alarm went off saying I had a water leak. There is no way to mute the alarm from the device. When i clicked the mute option on the app it took a full minute for the alarm to stop. The light was still flashing red. I found no option to clear the alarm in the app, manual nor company website. I tried unmuting which again took a full minute.
I did another reset and had to go through the entire pairing and set up process again including wifi connection. Same thing happened. Defective item. Will return and get a d-link.
On a third occasion one of these units alerted me to a leak in a client's house that could have proved absolutely disastrous. They were gone on vacation and wouldn't have been home for another month at least. I had been shutting the water on and off while installing a vanity, and the on/off pressure caused an old kitchen shut-off to fail.
Once you become slightly familiar with the setup, it only takes a couple minutes.
1. Download the app.
2. Pair the device with your phone via bluetooth, then with your phone
3. Give it a name and location
4. Provide it with your wireless AP and password. Bob's yer uncle.
I do wish the batteries lasted a bit longer, and the units can, on occasion, deliver a false positive, particularly if they come into contact with any salt (as in the vicinity of a water softener), but I've never had one *not* trigger an alarm if there was a leak.
I should note that these also trigger alarms for low and high temperature situations, which is why I put one in the shop. That way if I don't go out there for a few days, I'll know if the boiler has stopped working before all the pipes freeze.
All in all, I'd recommend these. There are fewer bigger regrets than having to gut a basement after a flood. This I know (pre-purchase).