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Honeywell Home C1 Indoor Wi-Fi Security Camera

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3.8 194 ratings

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Recommended Uses For Product	Night Vision
Brand	Honeywell
Model Name	RCHC4100WF1002/W
Connectivity Technology	Wireless
Special Feature	Night Vision, Motion Sensor

About this item

Intelligent Sound Detection - The C1 camera recognizes specific sounds such as your existing smoke and carbon monoxide alarms and sends mobile alerts when sounds are detected.
Versatile Control Options - Adapts to your location using geofence technology to automatically turn cameraon or off.
Free Cloud and SD Storage - Secure cloud storage to stream and download clips of past 24 hours (can be upgraded to 7 days and 30 days); Includes 8 GB SD card for backup.
2 Adjustable Alert Zones - Draw your own alert zones.
Additional Features: 2-Way Talk, Night Vision, and Flexible Mounting Options
Works with Alexa

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Top Brand: Honeywell

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	This Item Honeywell Home C1 Indoor Wi-Fi Security Camera	Recommendations Konnek Stein 1080P Indoor Security Camera, Indoor IP Security Surveillance Camera with Night Vision, Motion Detection, 2-Way Audio, Cloud Service	dummy EighteenXVIII Smart Camera 1080P Home Alarm System with Two-Way Audio - Portable Security Cam with Night Vision and Motion Detection - Indoor WiFi Camera for Home - 24/7 Recording Plugged in	dummy Kasa Indoor Pan/Tilt Smart Security Camera, 1080p HD Dog-Camera,2.4GHz with Night Vision,Motion Detection for Baby and Pet Monitor, Cloud & SD Card Storage, Works with Alexa& Google Home (EC70), White	dummy Honeywell CHC8080W1000/U Wi-Fi Security Camera, 1 Count (Pack of 1)	dummy TP-Link Tapo 1080P Indoor Security Camera for Baby Monitor, Dog Camera w/ Motion Detection, 2-Way Audio Siren, Night Vision, Cloud & SD Card Storage, Works w/ Alexa & Google Home (Tapo C100)
	Buying options	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	—	$14.13	$14.99	-19% $24.44 List: $29.99	$75.00	-36% $15.99 List: $24.99
Delivery	—	Get it as soon as Thursday, May 16	Get it as soon as Thursday, May 16	Get it as soon as Thursday, May 16	Get it as soon as Thursday, May 16	Get it as soon as Thursday, May 16
Customer Ratings	3.8194	3.171	3.218	4.428,802	4.010	4.49,336
Night vision	4.1	3.0	—	4.2	—	4.2
Motion detection	4.1	—	1.6	4.1	—	4.3
Picture quality	3.9	—	—	4.2	—	4.3
Value for money	—	2.6	2.0	—	—	4.2
Sold By	—	Amazon.com	EighteenXVIII	Amazon.com	GrindTime2020	Amazon.com
power source	Ac/dc	Corded Electric	Ac/dc	Corded Electric	—	Corded Electric
video resolution	720p	1080p	720p, 1080p	1080p	720p	1080p
wireless tech	Wi-Fi	Wi-Fi	Wi-Fi	Wi-Fi	Wi-Fi	Wi-Fi
night vision range	—	30 feet	—	30 feet	—	30 feet
mounting type	—	Wall Mount	Wall Mount	Wall Mount	Wall Mount, Tabletop Mount	Wall Mount
alert type	Motion Only	Audio and Motion	Motion Only	Audio and Motion	Audio and Motion	Audio and Motion
number of channels	2	2	2	2	—	1

What's in the box

Lyric C1 Wi-Fi Security Camera, Mounting Hardware, Power Supply, 8 GB microSD Card

Product guides and documents

User Manual (PDF)

Product Description

The Honeywell C1 Security Camera lets you connect to your home 24/7. From a leader in professionally monitored security systems, the C1 camera is a versatile way for you to monitor home, pets, and family - anytime, anywhere. “C1 is a solid, straightforward indoor security camera with more features than you'd expect for the price.” – CNET 8/11/17

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Product information

Indoor/Outdoor Usage

Indoor

Compatible Devices

Smartphone

Power Source

Ac/dc

Connectivity Protocol

Wi-Fi

Controller Type

Vera, Amazon Alexa

Video Capture Resolution

720p

Color

White

Number of Items

Included Components

Lyric C1 Wi-Fi Security Camera, Mounting Hardware, Power Supply, 8 GB microSD Card

Number of Channels

Wireless Communication Technology

Wi-Fi

Effective Video Resolution

720 Pixels

Wattage

5 watts

Item dimensions L x W x H

7 x 7 x 6.25 inches

Batteries Required?

Focus Type

automatically

Low light technology

Night Color

Alert Type

Motion Only

Room Type

Study Room, Hallway

Video Capture Format

MPEG-4

Unit Count

1.0 Count

International Protection Rating

IP65

Control Method

Voice

Product Dimensions

7 x 7 x 6.25 inches

Item Weight

12 ounces

ASIN

B071RZX2GC

Item model number

RCHC4100WF1002/W

Customer Reviews

3.8 194 ratings

3.8 out of 5 stars

Best Sellers Rank

#2,356 in Home Security Systems

Is Discontinued By Manufacturer

Date First Available

May 30, 2017

Manufacturer

Honeywell Home

Warranty & Support

User Manual Manual [PDF ]

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Customer reviews

3.8 out of 5

194 global ratings

How customer reviews and ratings work

Customers say

Customers like the image quality and ease of set up of the security camera. They mention that it has a very clear picture and the controls are simple. However, some customers have reported issues with connectivity and sound quality. Opinions are mixed on quality, performance, motion detection, and night vision.

AI-generated from the text of customer reviews

15 customers mention15 positive0 negative

Customers are satisfied with the image quality of the security camera. They mention that it has good night vision, and the ability to rotate the view on the screen. They also appreciate the clear imaging and the fact that it picks up on some minor picture details.

"i highly recommend, clear view, they are exceptional cameras. i have 5 in my home. Easy setup. Any issues there is a Youtube video." Read more

"These cameras are amazing. Very clear and I love the notifications that I get. The only issue was the initial set up...." Read more

"...These were so much easier! The picture is pretty darned good, you can hear on them, and there is a button to where you can talk through it as well..." Read more

"...Whether in night mode or daylight mode, the camera picks up on some minor picture details that makes the video quality fairly good...." Read more

14 customers mention11 positive3 negative

Customers find the security camera easy to set up and use. They say the app is super easy to use and the controls are simple.

"...i have 5 in my home. Easy setup. Any issues there is a Youtube video." Read more

"...IT WAS VERY EASY!!!..." Read more

"...Easy to use app.The app is truly intuitive and user friendly. Great job to the developers on that...." Read more

"...Simply put this is a cheap cam that works. The controls are simple. It does the job for the price...." Read more

32 customers mention15 positive17 negative

Customers are mixed about the quality of the security camera. Some mention that it's an awesome camera that shows good pictures and great video, while others say that it only works about half the time and is unreliable.

"This thing is a total rip off. It goes off repeatedly for motions that don't exist...." Read more

"i highly recommend, clear view, they are exceptional cameras. i have 5 in my home. Easy setup. Any issues there is a Youtube video." Read more

"...app worked for other devices, so my only conclusion is their cameras are defective." Read more

"...were up and running I don’t know how I ever lived without them!Awesome camera. Awesome price. The app is super easy to use!..." Read more

23 customers mention15 positive8 negative

Customers are mixed about the performance of the security camera. Some mention it works very well, while others say that it didn't work with their phone, speaker, or Honeywell home.

"...Both cameras same problem. Thermostat still working great. I will try again with the phone support on Monday or Tuesday as Monday is Labor day...." Read more

"...Video works fineAudio no good without a high volume choice..." Read more

"...window, and it just passed last week, so I am stuck with a nonworking camera." Read more

"This camara works well but it has it has flaws. I thought this was wonderful until I purchased a Wayze camara...." Read more

7 customers mention3 positive4 negative

Customers are mixed about the motion detection of the security camera. Some mention that it detects motion and sound, sending alerts through the app and email, while others say that it won't detect motion, even at its highest sensitivity, and that the motion sensor only works for distances less than 5 feet.

"...The motion detector will not detect motion, even at its "highest" sensitivity, unless it is within ~3 feet of the camera...." Read more

"...These were so much easier! The picture is pretty darned good, you can hear on them, and there is a button to where you can talk through it as well..." Read more

"Fair. Get what you pay for.Only detects motion from inside through a window for short distance.. not a continuous monitor only brief clips...." Read more

"...The sound and the sensitivity settings are great!! Here's where we had the issues......" Read more

7 customers mention4 positive3 negative

Customers are mixed about the night vision of the security camera. Some mention that it's pretty good and has broad 150 degree visibility, while others say that it is meh and the quality is very poor.

"...well (from your cell phone - to the camera itself), and the night vision is pretty good, as well. I LOVE it!..." Read more

"...Night vision is meh.Just know this is a basic cam that does work well with app and you get what you pay for. This works for my need." Read more

"Camera is great!! the clarity even in the night vision mode was great. The sound and the sensitivity settings are great!!..." Read more

"...The night vision is not real clear making it difficult to identify who is in the room however the daylight picture is real clear.. Otherwise I like..." Read more

9 customers mention0 positive9 negative

Customers have issues connecting the security camera to their WiFi network. For example, they say it's unable to connect remotely, can't connect to the live feed, and won't work with the Total Connect app. Some customers also mention that it'll disconnect from WiFi and they have to re-connect it.

"...to move it, so when trying to link it with the same Wi-Fi, it wouldn't link. It was attempted several times...." Read more

"...to find any issue, even though again both of our phones could not connect to the live feed off wifi, even with 5 bar LTE with 65 mbs download speed...." Read more

"Could not get unit to connect with my Android smartphone. Downloaded the app and followed app instructions...." Read more

"...Will not work with Total Connect app." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the sound quality of the security camera. They mention that the speaker on the camera is just too quiet, the volume is disappointing, and the sound is worthless. They also say that the two-way audio is virtually useless and that it sounds like radio static.

"...claims you can talk to anyone that is in the house during an alarm is so quiet that you cannot hear anything unless your ear is right next to the..." Read more

"...or directly into the camera microphone, the camera is not guaranteed to detect your sound. This is true even at the "highest" sensitivity...." Read more

"...We tested it at home and found that there is truly no sound coming out of the unit...." Read more

"...The cons are as others have said - worthless sound quality, lots of false positives even with a light coming on (on a timer) and such...." Read more

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Jeannie C.

Clear imaging, I have 5 and love them

Reviewed in the United States on October 18, 2023

Verified Purchase

i highly recommend, clear view, they are exceptional cameras. i have 5 in my home. Easy setup. Any issues there is a Youtube video.

Helpful

William E.

"Camera not found" What an epic ordeal, read on

Reviewed in the United States on September 2, 2018

Verified Purchase

I have been running a Honeywell Lyric thermostat for 1 year now. Love the app and decided to purchase the camera to go with the app. It arrived August 26th I followed the instructions (keep in mind I have had the app on my phone for a year now) and it says "Camera not found". Tried everything in the quick start guide. Figured defective so Amazon sent a replacement. Same thing. Tried scanning with bluetooth from my phone and another phone. Would never see the camera on either phone running the app with our thermostat. Both cameras same problem. Thermostat still working great. I will try again with the phone support on Monday or Tuesday as Monday is Labor day. Lost two hours of my life I will never get back again. I really want this to work. Will update as things progress.

Update #1: Day 11 Sept 6th 2018 Talked with very nice customer support person. He had me do everything the quick start guide says plus the same stuff I have already done. Tried with two Samsung Edge and a Samsung 7 and none of them can "find" the camera(s). Then we figured out a trick to get bluetooth to connect however the cameras (2) both will not register even though they show up on their server.

Update #2: Day 12, Sept 7th 2018 Sending one unit back and still working with Honeywell Support to resolve this. If I were to rate Honeywell call in support I would give them 5 stars. They have been working hard to resolve my issue and moved it up the ladder to the "Digital Ops Team" They told me this would be resolved. Will update on Monday the 10th of September.

Update #3: Day 16, Sept 11th 2018 Made calls to customer support on the 10th and 11th and talked to a customer rep with my case number. Still no resolution. They are still waiting on input from their "Digital Ops Team" team upstairs. I have returned the first camera to Amazon. Honeywell could have had a winner here but as of today I would strongly recommend staying away from this product until they figure out what is going on.

Update #4: Day 17 Sept 12, 2018 Called Custom Service with my case number and now getting lip service from customer service. They have been on the case for two weeks and their "digital ops team" one week. My rating of customer service has dropped to a two for giving lip service and not keeping me up dated (they have my email and phone # and I got nothing). Going to update daily when possible.

Update #5 Day 18 Sept 13, 2018 I have my case number memorized now. (how sad is that) Called in to customer support.They still have no feedback from the now mysterious "Digital Ops Team" I was however told they seem to think it is a server problem on their end.

Update #6 Day 19 Sept 14, 2018 No email or calls from customer service. Now it is the weekend. Will call and update on Monday the 17th

Update #7 Day 22 Sept 17, 2018 Called Customer Service. They are checking inventory to try and ship me a replacement. I will know more tomorrow.
Update #7 Day 26 Sept 21, 2018 Replacement camera (C2 this time) arrived. Came right up no problem and so far works great. Sent the C1 back to Honeywell so they can figure out why it won't register. I will need a few days to see how well it works.
Update #8 Day 34 Sept 29, 2018 C2 camera is working great really love it. Wish the C1 would have worked though.

5 people found this helpful

Helpful

jessica

Awesome camera. Awesome price.

Reviewed in the United States on January 13, 2020

Verified Purchase

These cameras are amazing. Very clear and I love the notifications that I get. The only issue was the initial set up. The directions that came in the box were not helpful at all. I had to have a friend come over and figure it out for me. Once they were up and running I don’t know how I ever lived without them!Awesome camera. Awesome price. The app is super easy to use! Great camera for a even better price!!

Helpful

Sonya

This little camera is terrific! SO EASY TO SET UP!!!

Reviewed in the United States on January 24, 2018

Verified Purchase

This little camera is terrific! I've been using them for about a month now. I use 1 of them as a baby monitor. It works with my Echo View AND my cell phone. I don't know a lot about "hooking things up", especially electronic things, but I hooked this little baby up to my Elexa AND my cellphone all by myself, and it literally probably took less than 10 minutes. IT WAS VERY EASY!!! I had inside cameras in my home before, but they were a headache trying to get them hooked up and to where I could see them from my cell phone when I was away from the house, etc. These were so much easier! The picture is pretty darned good, you can hear on them, and there is a button to where you can talk through it as well (from your cell phone - to the camera itself), and the night vision is pretty good, as well. I LOVE it! I bought 2 and plan to buy 2 more very soon!

10 people found this helpful

Helpful

Charles P. Colarusso

They do a good job when they work

Reviewed in the United States on April 29, 2018

Verified Purchase

I bought two of these cameras on February 23, 2018. They do a good job when they work, but I'm now having trouble with one of them that I can't fix. One logged on ok at first; but one didn't. The other camera took two to three times to link to the Wi-Fi. It worked for a couple of months. Then I decided to move it, so when trying to link it with the same Wi-Fi, it wouldn't link. It was attempted several times. I followed all instructions, so I rested the camera till it beeped and then I unplugged it and went through the setup again. It started to set up and when the blue led light flashed, I hit next; it cycled through; it tried to generate QR code and generated a message that the QR code failed. Also, I got a Bluetooth reconnect code or check the internet. I did that and it did not work. I have the required dual speed system. I even called tech support and ran through the same steps several times with failing results. Tech support told me I would have to return it through Amazon, and the Amazon website says that I only had a 90-day return window, and it just passed last week, so I am stuck with a nonworking camera.

7 people found this helpful

Helpful

Jim Lees

There is a lot of other products that work much better.

Reviewed in the United States on March 22, 2018

Verified Purchase

This thing is a total rip off. It goes off repeatedly for motions that don't exist. The speaker feature that claims you can talk to anyone that is in the house during an alarm is so quiet that you cannot hear anything unless your ear is right next to the unit. Do Not Purchase this item. There is a lot of other products that work much better.

2 people found this helpful

Helpful

donald s.

See above

Reviewed in the United States on July 23, 2019

Verified Purchase

This type of solution is a requirement for a 90-year-old person to be able to live in place at Home without physical assistance
Video works fine
Audio no good without a high volume choice

A safe and effective home solution for the elderly must have Loud voice and video zoom capability to read pharmacy labels etc.

Helpful

Yankee1323

Defective Camera

Reviewed in the United States on September 13, 2018

Verified Purchase

I received my honeywell C1 camera and proceeded with setup. Now I have a honeywell thermostat and water detector and both connected right away and appear to be working fine, The Camera is another story. over 3 hours on the phone with tech support. I have an android phone, which as I said worked for other honeywell products, they made me borrow an iPhone, it still did not work. Then asked me to go to my office and try the router there. Then there was the whole hot spot Fiasco. Now they said they have to go to someone higher, been waiting for a reply. Seems a lot of people are waiting for an answer. Their app worked for other devices, so my only conclusion is their cameras are defective.

Helpful

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Honeywell Home C1 Indoor Wi-Fi Security Camera

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What's in the box

Product guides and documents

Videos for this product

Honeywell Lyric C1 Wi-Fi Security Camera

Videos for this product

Customer Review: High-quality security in a teeny-tiny camera

Product Description

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Product information

Warranty & Support

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