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3 Year Kitchen Protection Plan

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  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
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  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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4 Year Kitchen Protection Plan

from Asurion, LLC
(7636)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Ember Temperature Control Smart Mug, 14 oz, 1-hr Battery Life, Black - App Controlled Heated Coffee Mug

4.4 4.4 out of 5 stars 1,000 ratings
$149.95
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Purchase options and add-ons

Color Black
Material Stainless Steel, Ceramic
Brand Ember
Power Source Battery Powered
Item Weight 0.88 Pounds

About this item

  • Keeps your hot drink at the exact temperature you prefer (between 120°F - 145°F). Start with 135°F and adjust up or down.
  • Up to 1 hour battery life on a single charge. Or keep the Ember Mug on the included charging coaster for all day use.
  • Control with your smartphone. Pair with the Ember App to set your temperature, customize presets, receive notifications and more.
  • Safe to hand wash. Made of stainless steel with an updated ceramic coating to reduce scratching. Ember Mug is IPX7 rated and fully submersible up to 1 meter deep.

Customer ratings by feature

Easy to hold
4.6 4.6
Flavor
4.6 4.6
Easy to clean
4.5 4.5
Giftable
4.4 4.4
See all reviews

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Ember Temperature Control Smart Mug, 14 oz, 1-hr Battery Life, Black - App Controlled Heated Coffee Mug
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Ember Charging Coaster 2, Wireless Charging for Use with Ember Temperature Control Smart Mug, Black
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Product Description

Meet Ember.

Ember is a design-led temperature control brand. The Ember Ceramic Mug is beautifully designed to be used in your home or at your desk, and keeps your beverages at the perfect temperature from the first sip to the last drop.

Taste Temperature.

The Ember Ceramic Mug connects to the Ember app, allowing you to set your perfect temperature and notify you when it’s reached, personalize your LED color and create temperature presets for your favorite drinks.

A fully charged Ember Ceramic Mug will keep your drink at your preferred temperature for about an hour; use the included charging coaster to make it last all day.

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Ember Temperature Control Smart Mug, 14 oz, 1-hr Battery Life, Black - App Controlled Heated Coffee Mug

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Price$149.95$142.45-23% $99.95
List: $129.95		-9% $88.99
Typical: $97.99		-11% $88.19
Typical: $99.19
Delivery
—
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Get it as soon as Tuesday, Apr 30
Get it as soon as Tuesday, Apr 30
Get it as soon as Tuesday, Apr 30
Customer Ratings
4.44.4 out of 5 stars1,000
4.94.9 out of 5 stars26
4.34.3 out of 5 stars2,484
3.83.8 out of 5 stars1,177
4.14.1 out of 5 stars85
Giftable
4.4
4.8
4.2
3.6
5.0
Easy to clean
4.5
5.0
4.6
3.6
—
Value for money
3.7
—
4.2
3.3
4.1
Sturdiness
—
5.0
4.7
3.2
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Easy to use
—
—
4.4
3.7
4.2
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,000 global ratings

Customers say

Customers like the quality and heat up of the beverage warmer. For example, they say it's great and keeps beverages hot. Some complain about the charging, saying it stopped working. Opinions are mixed on the value.

AI-generated from the text of customer reviews

79 customers mention60 positive19 negative

Customers like the heat up of the product. They say it does keep beverages hot, and the ability to customize the temperature is convenient. They also appreciate the ability adjust the temperature directly from their smartphone.

"Trusty and keeps my coffee at the perfect temperature of 139 ;) - the cup has a perfect thin rim to drink your hot coffee." Read more

"Great, heat stay hold long can use charge on desktop or live room use battery up to one hours not bad...." Read more

"...It also says hot for long period of time when it's on the charging dock...." Read more

"...So be it if the temperature isn't always 100% accurate, or sometimes the app can't connect to the mug first try..." Read more

58 customers mention49 positive9 negative

Customers like the quality of the food or beverage warmer. They say it works great, keeps a first pour warm until finished, and looks nice. The LED indicator now works properly and glows white for heating and red for recharging. Overall, customers are happy with the quality and functionality of the product.

"...The LED indicator now works properly by glowing white for heating, red for recharging and green for recharged...." Read more

"Purchased in early 2020 and has worked well. Sometimes difficult to maintain connection with phone but that's not an issue...." Read more

"Works well for about an hour. It is fun to dial in the exact temperature...." Read more

"...The cup also has a great tactile feel: satiny and smooth!..." Read more

32 customers mention11 positive21 negative

Customers have mixed opinions about the value of the beverage warmer. Some find it well worth the money, while others say it's overpriced.

"...Cons: Very pricey" Read more

"...use it every day for several cups of great coffee so I feel it’s worth the price." Read more

"...It is a fun novelty but it is rather expensive. It would make a great gift. I have not told my wife what I paid for it...." Read more

"...The only reason I persist with the non-sense is due to the extremely high price for this nearly useless object." Read more

22 customers mention5 positive17 negative

Customers are dissatisfied with the charging of the food or beverage warmer. They mention that it stopped working within the warranty, does not consistently work, and does not have the power to keep a second serving warm.

"...So that was a bummer to learn. To charge it back up takes a while. And the base needs to be plugged in to charge...." Read more

"My first Ember mug was a gift and it was the smaller mug. It really didn’t work well for me while using the larger setting on my Keurig...." Read more

"...but unless the charger is also being used as a coaster, it does not have the power to keep a second serving warm...." Read more

"...Non Slip- Cradles the mug perfectly so charging is thoughtless.The App-..." Read more

Love it
5 Stars
Love it
Great, heat stay hold long can use charge on desktop or live room use battery up to one hours not bad. When liquid sensor empty turn off and fill up turn on automatically awesome. Don’t have any problem.
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Top reviews from the United States

Jo jo
5.0 out of 5 stars Great coffee cup!
Reviewed in the United States on September 20, 2023
Verified Purchase
Trusty and keeps my coffee at the perfect temperature of 139 ;) - the cup has a perfect thin rim to drink your hot coffee.
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William Rabig jr
5.0 out of 5 stars Love it
Reviewed in the United States on July 5, 2023
Verified Purchase
Great, heat stay hold long can use charge on desktop or live room use battery up to one hours not bad. When liquid sensor empty turn off and fill up turn on automatically awesome. Don’t have any problem.
Customer image
William Rabig jr
5.0 out of 5 stars Love it
Reviewed in the United States on July 5, 2023
Great, heat stay hold long can use charge on desktop or live room use battery up to one hours not bad. When liquid sensor empty turn off and fill up turn on automatically awesome. Don’t have any problem.
Images in this review
Customer image
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MSL
5.0 out of 5 stars Greatly Improved Performance
Reviewed in the United States on September 9, 2020
Verified Purchase
The 14 oz model and software are a great improvement on the 9 oz model I purchased earlier this year. The LED indicator now works properly by glowing white for heating, red for recharging and green for recharged. It's easy to turn off the heater and to turn it on. An audible click accompanies a successfully entered on-screen button command. The software will notify you when your desired temperature has been reached, when the cup is empty and when it needs to be recharged. Mine also automatically sent out the notifications to my iWatch.

There are some minor annoyances - you may be asked to reconnect your phone to the mug after several hours of non-use and occasionally the software balked at a button click to turn the heater back on.

I haven't measured the battery charge duration but even when I've moved the mug away from its charging saucer, the charge has kept the coffee warm enough to drink most of it without a return to the saucer.

Once you've activated the ON button under the the bottom of the cup there is no further need to use it. The software can control everything.
One person found this helpful
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Kurtis
5.0 out of 5 stars The Ultimate Mug
Reviewed in the United States on January 26, 2020
Verified Purchase
This thing as spoiled me. I can never go back to a regular mug. No more burnt tounge. Let's me know when my drink is at the perfect temperature. It also says hot for long period of time when it's on the charging dock. I ended up buying another one for my work office and one to keep at home.

A few tips: use a wooden spoon to prevent damaging the ceramic coating. Increasing the temp on the mug drains the battery faster if you plan on taking it off the charging station. This mug is not a travel mug; keep it close to the dock to keep your drink hot.

Cons: Very pricey
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eben
4.0 out of 5 stars Only worth it if you drink sitting in one spot. (UPDATED 5/20/20)
Reviewed in the United States on February 7, 2020
Verified Purchase
Update #2:
I have to admit, I've reconciled my expectations a bit, and it's pretty solid. With some recent software updates and a few months in, I'm happy.

I don't use it on the weekends when I'm roaming about the house, but especially now when only working from home, and keeping it on the charging stand, it's been a good product.

So be it if the temperature isn't always 100% accurate, or sometimes the app can't connect to the mug first try (even then it defaults to the 135 degrees preset), my coffee/tea is still steaming 40 minutes later while I zone out at the desk.

If you're working from home, and you have the cash to spend, I'd go for it. As long as you don't think you're going to be able to sit outside with it for an hour as you read the newspaper (it will run out of battery)...

UPDATE: In my review I mentioned the temperature discrepancy, which I can confirm happens on occasion. I'll open the app and the temp reads 139. I'll use a digital thermometer and it reads ~120. So what I try first is to turn off and on the mug. Usually that does it. The temp reads much lower and works on bringing it back up to the preferred temp. Today it happened, and upon reset it thought the drink was even hotter, like 144. So I had to pour out the contents into a microwave safe mug, reheat for 30 seconds and then poured it back into the mug that now read Empty on the app. Once the contents were registered, the temp was corrected to 125, and is now working its way back up. The thesis being, sometimes the mug can't accurately gauge the temperature of the beverage.
...It still works how it should 90% of the time, and again I'm using it in my office so I can keep it charged throughout the day, so I'm going to keep it. But damn, something that is 129 dollars should work better than this does.

PROS:
If you can find a practical spot to keep the charging base while you drink...
- it keeps your drinks hot
When the app actually connects with the mug:
- the UI is clean and easy, and there are some neat custom settings you can set up.

CONs
- battery life is pretty short if you are just walking around with the mug and/or don't feel like unplugging and re-plugging the base in everytime you move somewhere.
- the app pretty consistently requires a restart, bluetooth restart and mug power cycle to connect, after setting it up for the first time.
- there is a chance that after a week my mug isn't accurately keeping temp. UPDATE: seems to have been a fluke. Temp is reading correctly.

THESIS: If you have the money burning a hole in your pocket and you think you'll be chilling at your desk, go ahead and grab a mug. If this is something you saved up for, by a hydro flask and use the rest of the money on a nice night out for yourself.

Keep reading for a more in-depth explanation:

My wife and I have only had these mugs for a week. She's definitely returning hers, and I'm on the fence.

We bought the v1 14oz mug, so maybe the 10oz v2 is better? Our logic at the time was, ok sure the 10 oz mug has a longer battery life, but it's 10 oz of liquid keeping hot at a time, after a few sips it's gone anyway.

If you are getting the 14oz version, here is the only way the mug is worth it: You have it at your office or somewhere that you spend most of the time drinking your beverage. That's the case for me, and wasn't for my wife. Off of the coaster/charging base from 100% battery to 4% took about 35-40 minutes. So that was a bummer to learn. To charge it back up takes a while. And the base needs to be plugged in to charge. In a perfect world the base would be like true wireless headphone cases, it can re-charge a few times before needing to be plugged in. Until that happens, if you're someone that walks around with your morning coffee while you do chores or read the paper, this isn't going to be a fun time for you.

I work from home and I keep the base in my office. That way I can keep a beverage warm indefinitely. In that setting the mug is pretty cool. I've been in a meeting, or walked away for a bit and the drink is the same temp. Which is why I'm on the fence about keeping it.

The biggest issue that is pushing me towards returning the mug is the app. The UI is fine, but it connects to your phone via bluetooth and the thing ALWAYS has connectivity issues. Ember acknowledges as much, but having to troubleshoot your bluetooth, and restart the app and mug every day is a hassle.

And worse today, the temp is off. This isn't something I've noticed consistently but this morning I was drinking my tea and it seemed cooler than 140 degrees where I leave it. I restarted the app, and it still read 140. Maybe it's me, and I'm getting used to hotter drinks? I used a digital thermometer and it came up as 120! if I touched the bottom it went up to 125, but I'm concerned about the drink's temp not the temp of the base. And 20 degrees is a pretty crazy amount to be off. I'm going to brew some more and give this test another shot, because this is the first time I've experienced this.

Aaaaanyway, I'll probably keep mine another week and see how it goes, but I'm realizing my $20 hydro-flask mug keeps lattes and tea hot for quite a while, and using the microwave when I forget about a drink isn't a big deal for me.
5 people found this helpful
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Kristina K Rothe
5.0 out of 5 stars It works perfectly.
Reviewed in the United States on November 18, 2019
Verified Purchase
I purchased an Embers mug several years ago and it was nothing but trouble. It was difficult to pair and kept loosing the connection. I returned it but I was disappointed because I thought it was a great concept. When I saw that it now came in a larger size and had very favorable reviews I decided the try it again. I couldn’t be happier this time. I drink my coffee slowly so the constant temperature works perfectly for me. The mug stays cool to the touch on the outside and the handle should feel comfortable for any hand size. I use it every day for several cups of great coffee so I feel it’s worth the price.
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Kristina K Rothe
5.0 out of 5 stars It works perfectly.
Reviewed in the United States on November 18, 2019
I purchased an Embers mug several years ago and it was nothing but trouble. It was difficult to pair and kept loosing the connection. I returned it but I was disappointed because I thought it was a great concept. When I saw that it now came in a larger size and had very favorable reviews I decided the try it again. I couldn’t be happier this time. I drink my coffee slowly so the constant temperature works perfectly for me. The mug stays cool to the touch on the outside and the handle should feel comfortable for any hand size. I use it every day for several cups of great coffee so I feel it’s worth the price.
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2 people found this helpful
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Top reviews from other countries

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TERE
5.0 out of 5 stars Tomar el té a tu temperatura ideal todo el tiempo
Reviewed in Mexico on February 18, 2024
Verified Purchase
Se siente lo máximo experimentar que tu taza de te no sufre las inclemencias del tiempo. No pierde calor al usar la taza ember. Super recomendado.
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Amazon Customer
5.0 out of 5 stars She loves it
Reviewed in Canada on March 19, 2022
Verified Purchase
Just remember to put it on it’s charging base at night coffee time is amazing with this product
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Natalie
3.0 out of 5 stars US to Aus power adaptor needed
Reviewed in Australia on August 10, 2023
Verified Purchase
This product comes with a us power plug so a US to Aus adapter is required.
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