Manufacturer | August Home Inc |
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Part Number | AUG-AB02-M02-G02 |
Item Weight | 1.02 pounds |
Product Dimensions | 0.9 x 2.9 x 2.9 inches |
Item model number | AUG-AB02-M02-G02 |
Batteries | 4 AA batteries required. (included) |
Is Discontinued By Manufacturer | No |
Color | Dark Gray |
Voltage | 3.7 Volts |
Item Package Quantity | 1 |
Included Components | August Doorbell Cam Pro, USB Charging Dock, Mounting Hardware: Electrical sealing putty, 4 screw anchors, 2 mounting screws, 1 mounting wedge, 2 screws for mounting wedge. |
Batteries Included? | Yes |
Batteries Required? | Yes |
Battery Cell Type | Lithium |
Warranty Description | 1 year manufacturer |
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August Home AUG-AB02-M02-G02 Dark Gray August Doorbell Cam Pro
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- Works with Alexa for voice control (Alexa device sold separately).
- Always home. Real-time alerts, HD video and two-way audio makes it easy to answer your door as if you were home.
- Know who’s there from anywhere. Get real-time alerts on your phone whenever someone approaches your doorstep, even when you’re not home.
- Never miss a moment. August Doorbell Cam Pro records and stores video of each moment at your door. The free, basic video recording subscription, lets you replay any videos from the last 24 hours. Upgrade to premium video recording to access 30 days of stored video recordings.
- Let guests in from your phone. Doorbell Cam Pro pairs with all August Smart Locks to easily let guests into your home.
- Full-color HD at night. Don’t waste time with grainy infrared nighttime video. The built-in floodlight delivers clear, full color HD video even at night. Requires iOS (9.0 or higher) or Android (5.0 or higher) smartphone
- Biometric Verification Opt in to use your smartphone’s fingerprint or facial recognition as an added security verification before operating your lock remotely.
- Get the whole story. HindSight constantly monitors your doorway and will capture the moments leading up to a motion alert. Review all videos for free for up to 24 hours with the included basic video recording subscription.
- Easy, DIY installation. Works with existing wiring to replace your mechanical chime doorbell. The included USB dock allows complete setup inside your home prior to installation.
Customer ratings by feature
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From the manufacturer
See and speak with visitors.
Real-time alerts, HD video, and two-way audio makes it easy to answer your door as if you were home.
Always know who is at the front door.
Get real-time alerts on your phone whenever someone approaches, even when you’re not home.
Never miss a moment.
The August Doorbell Cam Pro constantly monitors your doorway and will capture the moments leading up to a motion alert. Review previews for up to 24 hours with the included Basic Video Recording subscription.
Let guests in from anywhere.
August Doorbell Cam Pro can be connected to an August Smart Lock via August Connect Wi-Fi Bridge so you can let guests in from anywhere.
Full-color HD at night.
Don’t waste time with grainy infrared nighttime video. The built-in floodlight delivers clear, full color HD video even at night.
Product information
Technical Details
Additional Information
ASIN | B075SY59M9 |
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Customer Reviews |
3.8 out of 5 stars |
Best Sellers Rank | #2,589 in Home Security Systems |
Date First Available | September 19, 2017 |
Warranty & Support
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Product guides and documents
Product Description
August Doorbell Cam Pro lets you answer your door from anywhere. Hindsight and trade constantly monitor your doorway and captures the moments before a motion alert. The free, basic video recording subscription, lets you replay any videos from the last 24 hours. August Doorbell Cam Pro pairs with any August Smart Lock.
WARNING:
Important information
3 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, ease of setup, and image quality of the doorbell camera. They mention it's a great product and worth trying out. That said, some complain about the signal and speed. Opinions are mixed on performance and motion detection.
AI-generated from the text of customer reviews
Customers like the quality of the doorbell cam. They say it's a great product, easy to install, and has the potential to be very good. Customers also say the door and lock work well together and that it'll work for any residence.
"...The video doesn't lag, doorbell calls are responsive and notifications are quick even away from home on TMobiles cell network...." Read more
"...really well to chat with whoever rings the doorbell and allows direct control of the lock from the video chat screen...." Read more
"...New one almost never records people until their feet away, and sometimes you don't even see the persons face...." Read more
"...You can retain your indoor door bell chime and additionally either use the outdoor chime too or silence the out door chime.*..." Read more
Customers find the setup of the home lighting accessory to be easy. They say the instructions walk through the process well, and the app is easy to use.
"...Always good color and easy to pick out faces.Installation was fairly easy...." Read more
"...Installation was straightforward and only took me about 20 minutes to replace my existing doorbell button with this...." Read more
"...Pros:Works with existing doorbell transformer and setup was super easy, so no real complaints here...." Read more
"...Installation - super easy, just need some basic tools..." Read more
Customers like the image quality of the doorbell camera. They say it has good resolution, and the picture quality is clear. Some say the sound quality is also clear. Overall, most are satisfied with the quality of this home lighting accessory.
"...The video is impeccable, even under low light or when the sun is in the direct background. Always good color and easy to pick out faces...." Read more
"...Video quality is good, even without night vision. I have a porch light and the low light capabilities are great...." Read more
"...After a few days the video on the device became blurry which basically makes the device worthless...." Read more
"This doorbell has worked pretty well, and has great camera quality in both daytime and nighttime...." Read more
Customers are mixed about the performance of the home lighting accessory. Some mention that it works very well, while others say that it was working just as a dumb doorbell, and that none of the five cameras ever worked.
"...This hasn't been an issue for me, they operate the locks flawlessly every time...." Read more
"...may or may not find wrong with that statement is fact your doorbell will perform poorly if the light on the doorbell is set to on...." Read more
"...So far, it works very well. Overall, very happy with this purchase. My girlfriend has a Ring and I help her get it setup...." Read more
"...1st Complaint - won't work with digital doorbell kits: This product does not work with digital doorbells...." Read more
Customers are mixed about the motion detection of the home lighting accessory. Some mention that it's great, easy to install, and senses motion with very few false alarms. However, others say that it does not recognize any movement, is not a good motion sensor, and the notifications are worthless.
"...I love that it uses IR for motion instead of the video feed as this cuts out all false positives...." Read more
"...Sometimes it worked ok, but more frequently than not the motion detection failed, which results in delayed videos and pictures of the persons car..." Read more
"...Had it for about a month now, it works- senses motion (which you can set the sensitivity), it's usually pretty good on connecting with the wifi-..." Read more
"...4th Complaint - no motion zone creation: I did some research after I purchased this Doorbell Cam Pro and saw that Ring offers motion zone creation...." Read more
Customers are dissatisfied with the signal of the doorbell. They mention that it loses connection with WiFi randomly, and that the router with strong signal is only 15' from the door. Some customers also report issues with connectivity.
"...The range on the Wi-Fi radios is pretty low. They'll drop down to 2.4ghz if a strong enough 5ghz signal isn't available...." Read more
"...Initially after one month of dealing with slow performance and disconnecting wifi every now and then, I added a wifi extension almost next to the..." Read more
"...If removed, there will be additional holes left. Lost connection many times in the beginning and was just unreliable...." Read more
"Had trouble when connecting to WiFi using Android cell phone because firmware of camera is sending out like it is a WiFi hub, causing my cell phone..." Read more
Customers are dissatisfied with the speed of the doorbell. For example, they mention it's slow to respond when someone is at the door, the video speed was 0 for both upload and download, and the live feature takes forever. Some say the videos will just be stuck processing and the notification time is delayed.
"...frequently than not the motion detection failed, which results in delayed videos and pictures of the persons car driving away (not arriving)...." Read more
"...The video doesn't lag, doorbell calls are responsive and notifications are quick even away from home on TMobiles cell network...." Read more
"...Sometimes, videos will just be stuck processing. Last night I ordered some pizza, 10 hours later, the video of the delivery is still processing...." Read more
"...See Pic1.Initially after one month of dealing with slow performance and disconnecting wifi every now and then, I added a wifi extension..." Read more
Customers are dissatisfied with the battery life of the doorbell. They mention that it constantly goes offline, disconnects from power, and shuts off. Some customers also report that the door app stays more offline than online.
"...it started getting warm/sunny (I'm in Central Florida), the doorbell goes offline daily from around 11am to 4pm...." Read more
"...It seems that 50% of the time that I want to use it, the camera goes offline...." Read more
"...It doesn't stay on. It loses voltage and shuts off...." Read more
"...We installed the August Home and it kept dropping offline. Tried it for a couple of days and it was offline more than it was online...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Reviewed in the United States on July 22, 2019
Installation was fairly easy. I used the wedge to get a better view of the walkway up to my door, what a great accessory for August to include! The app walked me through setup and getting it connected with my lock. I really love how they work together and I can unlock my door directly from the live view interface.
One thing I was a bit confused on until I got it installed and setup, the Doorbell DOES work as a wifi connection for the SmartLock. So if you get the doorbell, there is no need for the August connect. So far, it works very well. Overall, very happy with this purchase. My girlfriend has a Ring and I help her get it setup. I can say, it is inferior to the August in camera, integration and overall use.
Installation was straightforward and only took me about 20 minutes to replace my existing doorbell button with this. Where this really failed was with the firmware update; it took 3 weeks for a simple firmware update to actually complete and open up full access to this device. I reset the device a number of times and eventually contacted support about it who walked me through all of the usual steps and eventually told me the firmware update was stuck.
Now that the update is finally completed, the video streaming finally works, and the entire unit is much snappier in response. I do like the fact that this doubles as a Wi-Fi bridge and let's me control the lock through Alexa, and from wherever I have internet access. I do like the product now that it's fully functioning, and it works really well to chat with whoever rings the doorbell and allows direct control of the lock from the video chat screen.
Overall, the product loses a star for being a pain to get it updated. I was never fully informed if it was an issue with my unit, or if the sheer number of devices that were being purchased around the same time overloaded their update servers. At least now that it's working, I don't have to worry about it anymore, and I like the functionality.
If you have an August smart lock, this is the smart doorbell you should get since it integrates directly with the lock. If you have a different brand of smart lock, then this doesn't really have an advantage over other smart doorbell kits out there on the market.
Top reviews from other countries
Works out of the box. Integrate with doorlock and could replace the Bluetooth connect bridge.
Integrate with Google assistant to broadcast doorbell announcement.
Between push button and phone alert is approx 2 seconds.
For Singapore users using 24VAC voltage which is rare and I found my adaptor at element14 site 240VAC to 24VAC.
Reviewed in Singapore on June 8, 2020
Works out of the box. Integrate with doorlock and could replace the Bluetooth connect bridge.
Integrate with Google assistant to broadcast doorbell announcement.
Between push button and phone alert is approx 2 seconds.
For Singapore users using 24VAC voltage which is rare and I found my adaptor at element14 site 240VAC to 24VAC.
Reviewed in Canada on August 6, 2019