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HP Chromebook 11 Disassembly and Service Tutorialgen.video

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HP Chromebook 11-inch Laptop - MediaTek - MT8183 - 4 GB RAM - 32 GB eMMC Storage - 11.6-inch HD Display - with Chrome OS™ - (11a-na0010nr, 2020 model)

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4.4 2,586 ratings

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Purchase options and add-ons

Brand	HP
Model Name	Chromebook 11a
Screen Size	11.6 Inches
Color	Ash Gray
CPU Model	MediaTek MT8183
Ram Memory Installed Size	4 GB
Operating System	Chrome OS
Special Feature	Anti Glare Coating
Graphics Card Description	Integrated
Graphics Coprocessor	MediaTek

About this item

ALWAYS ON THE GO - Take this light and durable HP Chromebook with you anywhere. It travels well and has a long battery life, so you can stay connected without having to search for an outlet
MADE FOR WHAT YOU DO - Switch between gaming, connecting with friends, and getting your schoolwork done. The powerful MediaTek mobile processor, full-size keyboard, and 11.6-inch touchscreen can handle it all
THE GOOGLE EXPERIENCE - Enjoy the seamless simplicity that comes with Google Chrome and Android apps, all integrated into one laptop. It’s fast, simple, and secure
EFFICIENT OPTICS - Never sacrifice graphics for battery life again. The MediaTek Integrated Graphics card has Octa-core CPU and GPU graphics processors and a multimedia engine, so it’s built to perform without draining your battery
HIGH DEFINITION, HIGH QUALITY - With an anti-glare, high-definition, 11.6-inch touch display, you can stream movies and shows beautifully, with added control over 178 degrees of wide-viewing angles
REMOTE WORK READY – Connect with work colleagues or friends and family from home and in high quality with an HP True Vision camera, integrated dual array digital microphones, and custom-tuned dual speakers
PORTS and CONNECTIVITY - Enjoy rock-solid connections with the latest Wi-Fi 5 WLAN adapter and Bluetooth 4.2 as well as reliable external ports in the Headphone/Microphone combo and USB 2.0 Type-A and Type-C ports

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	This Item HP Chromebook 11-inch Laptop - MediaTek - MT8183 - 4 GB RAM - 32 GB eMMC Storage - 11.6-inch HD Display - with Chrome OS™ - (11a-na0010nr, 2020 model)	Recommendations HP Chromebook 11-inch Laptop - MediaTek - MT8183 - 4 GB RAM - 32 GB eMMC Storage - 11.6-inch HD IPS Touchscreen - with Chrome OS™ - (11a-na0040nr, 2020 model, Ash Gray)	dummy Samsung Chromebook 4 Chrome OS 11.6" HD Intel Celeron Processor N4000 4GB RAM 32GB eMMC Gigabit Wi-Fi - XE310XBA-K01US	dummy HP Newest Flagship Chromebook, 11.6" HD (1366 x 768) Display, Intel Celeron Processor N3350, 4GB LPDDR2, 32GB eMMC, Chrome OS, HD Graphics 500, 11A-NB0013DX, Ash Gray	dummy HP Chromebook 14 Laptop, Intel Celeron N4000 Processor, 4 GB RAM, 32 GB eMMC, 14” HD Display, Chrome, Lightweight Computer with Webcam and Dual Mics, Home, School, Music, Movies (14a-na0021nr, 2021)	dummy Samsung Chromebook 4 (2021 Model) 11.6" Intel UHD Graphics 600/ Celeron Processor N4020, 4GB, 32GB, Wi-Fi - (XE310XBA-KA1US)
	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	-35% $169.99 List: $259.99	$369.99	-20% $183.00 List: $229.99	$185.00	-30% $189.58 List: $269.99	$185.00
Delivery	Get it May 16 - 20	Get it as soon as Tuesday, May 21	Get it as soon as Sunday, May 19	Get it as soon as Sunday, May 19	Get it as soon as Monday, May 20	Get it as soon as Sunday, May 19
Customer Ratings	4.42,586	4.4241	4.42,857	4.41,806	4.43,852	4.42,434
Screen quality	4.1	4.2	3.9	3.9	4.1	4.2
Touch Screen	3.6	4.3	3.2	3.6	3.4	3.7
Battery life	4.2	4.1	4.3	—	4.3	4.3
Light weight	—	4.7	4.2	4.3	—	4.7
Value for money	—	—	4.7	3.8	—	4.3
Sold By	TheBest Of TheWest	Amazon.com	National Sales LLC(S/N recorded )	National Sales LLC(S/N recorded )	AmazingDeal Arrived(SN Recorded)	National Sales LLC(S/N recorded )
display size	11.6 inches	11.6 inches	11.6 inches	11.6 inches	14 inches	11.6 inches
hard disk size	0 TB	0 TB	32 GB	32 GB	0.01 MB	32 GB
computer memory size	4 GB	4 GB	4 GB	4 GB	4 GB	4 GB
cpu manufacturer	MediaTek	MediaTek	Intel	Intel	Intel	Intel
cpu speed	2 GHz	2 GHz	1.1 GHz	1.1 GHz	1.1 GHz	1.1 GHz
cpu model number	MT8183	MT8183	Celeron N4000	Celeron N3350	Celeron N4000	Celeron N4020

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Product information

Technical Details

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Summary

Standing screen display size

‎11.6 Inches

Screen Resolution

‎1366 x 768

Max Screen Resolution

‎1361 x 768 Pixels

Processor

‎2 GHz mediatek_mt8183

RAM

‎4 GB LPDDR4

Memory Speed

‎2400 MHz

Hard Drive

‎Embedded MultiMediaCard

Graphics Coprocessor

‎MediaTek

Chipset Brand

‎MediaTek

Card Description

‎Integrated

Graphics Card Ram Size

‎4 GB

Wireless Type

‎Bluetooth

Number of USB 2.0 Ports

‎2

Average Battery Life (in hours)

‎15 Hours

Other Technical Details

Brand

‎HP

Series

‎Chromebook 11a

Item model number

‎11a-na0010nr

Hardware Platform

‎PC

Operating System

‎Chrome OS

Item Weight

‎2.36 pounds

Product Dimensions

‎7.6 x 11.2 x 3 inches

Item Dimensions LxWxH

‎7.6 x 11.2 x 3 inches

Color

‎Ash Gray

Processor Brand

‎MediaTek

Number of Processors

‎8

Computer Memory Type

‎SDRAM

Flash Memory Size

‎32

Hard Drive Interface

‎USB

Optical Drive Type

‎No Optical Drive

Audio-out Ports (#)

‎1

Power Source

‎Battery Powered

Voltage

‎24 Volts

Batteries

‎1 Lithium Metal batteries required. (included)

Additional Information

ASIN

B08HJT1BKQ

Customer Reviews

4.4 2,586 ratings

4.4 out of 5 stars

Best Sellers Rank

#3,597 in Computers & Accessories (See Top 100 in Computers & Accessories)
#416 in Traditional Laptop Computers

Date First Available

August 29, 2020

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

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Product Description

This Ash Gray HP Chromebook 11a Laptop is light and durable, so you can work or play on the go. It travels well and has a long battery life, letting you stay connected without having to search for an outlet. Switch between using this laptop for gaming, connecting with friends, and getting your schoolwork done with the powerful MediaTek mobile processor, full-size keyboard, and 11-inch display. Also, Google Chrome and Android apps are all seamlessly integrated on Google’s easy-to-use OS. And once you’ve gotten into your workflow, enjoy the anti-glare, 11-inch laptop screen with high-definition detail of 1 million pixels. This beautiful display is paired up with the MediaTek Integrated Graphics card, which has Octa-core CPU and GPU graphics processors and a multimedia engine, so you can watch movies, shows, or seminars without draining the battery. This portable, powerful HP laptop has all the efficiency and technology you need.

From the manufacturer

Hewlett-packard hp-laptop chrome-book computer 11-inch wire-less touch-screen computadora portable

What's in the box

HP Chromebook (11a-na0010nr); 2-cell, 37 Wh Li-ion polymer batter; 45 W USB Type-C power adapter; warranty

Product guides and documents

Troubleshooting Guide (PDF)

Fact Sheet (Provider) (PDF)

User Guide (PDF)

User Manual (PDF)

Customer reviews

4.4 out of 5

2,586 global ratings

How customer reviews and ratings work

Customers say

Customers like the value, ease of use, and quality of the notebook computer. They mention that it's affordable for working remotely, has a nice screen quality, and is perfect for simple things. They are also happy with portability, and display size. However, some customers dislike the screen. Opinions are mixed on performance, and battery life.

AI-generated from the text of customer reviews

50 customers mention40 positive10 negative

Customers like the quality of the laptop. They mention it's a high-quality laptop with a nice screen quality. Some say that the laptop is dependable and sturdy.

"...And this was a perfect computer for my needs. The only thing is I think that I bought the last one." Read more

"...I’m amazed. This thing lasts and lasts. It’s not the fastest computer but it suffices for my use case...." Read more

"...All-plastic build, but very sturdy, and more compact than earlier models due to smaller bezels. And it gets updates until June, 2028." Read more

"...So definitely a great buy especially for its durability!" Read more

38 customers mention34 positive4 negative

Customers like the value of the notebook computer. They say it's affordable for working remotely, has good quality, and is a great buy. Some customers also mention that the seller was excellent and the laptop arrived well before projected date. Overall, customers are satisfied with the value and quality of the product.

"...I ultimately felt this was the best balance of weight and battery life for the price. I definitely wasn’t wrong about the battery life. I’m amazed...." Read more

"...appreciate the size (I can easily hold it in my lap) as well as the lower cost (I'm a cheapskate!)...." Read more

"...or a little tiny screen (phone) All in all, it's a great little laptop for the price." Read more

"...This computer with it's modest price is a bonus Big win for my sewing room" Read more

22 customers mention18 positive4 negative

Customers like the display size of the laptop. They mention that it's small and compact, the perfect size for travel, and a nice small laptop. Some say that it fits the bill pretty well, with a full sized keyboard and works well with a wireless mouse.

"...I really appreciate the size (I can easily hold it in my lap) as well as the lower cost (I'm a cheapskate!)...." Read more

"...All-plastic build, but very sturdy, and more compact than earlier models due to smaller bezels. And it gets updates until June, 2028." Read more

"...The powerful MediaTek mobile processor, full-size keyboard, and 11.6-inch touchscreen can handle it all. ......" Read more

"...So far, this fits the bill pretty well, with a few minor differences from the Macbook...." Read more

20 customers mention17 positive3 negative

Customers find the notebook computer easy to use. They mention that it's simple to setup and operate, and perfect for simple things.

"...It was really easy to set up and import my passwords, bookmarks, etc. which was really convenient...." Read more

"...for intended purpose, but screen, load time, weight and ease of use was all top notch that I could tell." Read more

"...A simple computer, functions seamlessly and easy to use, wireless or by flash drive...." Read more

"...was expecting it to be a "learning curve" but it was quick and simple to set up and just what I needed. A+!..." Read more

13 customers mention13 positive0 negative

Customers find the laptop easy to carry around and use. They say it's small and lightweight, making it perfect for on the go and school work. Customers also mention that the battery lasts a long time.

"It’s a lightweight compact computer that’s perfect for traveling." Read more

"Looks brand spanking new. Light weight and a good battery life" Read more

"...If you want a fast, fairly lightweight laptop at a really low price, this is perfect. I use it for email, online shopping, bill pay, etc...." Read more

"Portable and lightweight, this Chromebook offers robust responsiveness and reliability...." Read more

72 customers mention33 positive39 negative

Customers are mixed about the performance of the notebook computer. Some mention that it works great and is user friendly, while others say that it was unable to use for intended purpose, the camera stopped working, and the product is defective.

"...I don't really like that there's no actual desktop and no way to actually fully shut it down, but that's a Chromebook problem in general, not..." Read more

"...It completely serves its purpose and more! Grace" Read more

"...Is very snappy with new processor. Screen isn't the highest quality but better than expected at this price...." Read more

"...It works fine as it was built. It's not the machine's fault that its model was built without a touch screen...." Read more

23 customers mention15 positive8 negative

Customers have mixed opinions about the battery life of the laptop. Some mention it has good battery life, while others say it dies quickly.

"...and recommend it for anybody who is looking for an inexpensive, long battery life Chromebook option." Read more

"...But the downsides that include this review is that the battery dies quick, I'd say after using it for an hour...." Read more

"...Also wanted excellent battery life, which this has (non-touch screen version), typically 11 hrs plus at about 80% brightness...." Read more

"...The battery lasts a lot longer than the Lenovo. I don't use it for office/composing (the great American novel)...." Read more

24 customers mention4 positive20 negative

Customers are dissatisfied with the screen of the laptop. They mention that the screen is bad, has huge blotches of green pixels, and is hard to see on screen content. The resolution and brightness are also poor. Some customers report that the product malfunctions and the screen goes black.

"...I’m often using the computer in dark environments, where it’s difficult to see the keys...." Read more

"...Notably, Netflix can't see the card. You can't download much video to watch offline if you can't get to the SD card...." Read more

"...How the screen looks grainy and dim even with the brightness all the way up-..." Read more

"...Update: I received the CB back from HP, and the same problem is still occurring...." Read more

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Top reviews from the United States

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mike_shinkle

New work computer for home

Reviewed in the United States on February 5, 2024

Verified Purchase

Just needed a new computer for home and I wanted to downsize a bit. And this was a perfect computer for my needs. The only thing is I think that I bought the last one.

Helpful

Jess Tower

Great for me!

Reviewed in the United States on April 30, 2023

Verified Purchase

I've had this Chromebook for a few months. I needed to sell my Macbook Pro due to financial issues, so I got this and was definitely worried because of the iffy reputation of Chromebooks. It works really great, though. It's a little bit slower than my Macbook, but I was expecting it to be WAY slower. I don't like that there's no keyboard backlight - makes it harder to use at night. I don't really like that there's no actual desktop and no way to actually fully shut it down, but that's a Chromebook problem in general, not specific to this version. Other than those minor issues, it's great. 9/10. Definitely a good buy/a steal!

4 people found this helpful

Helpful

Jeremy

Amazing value, amazing battery life- a couple frustrating issues.

Reviewed in the United States on May 29, 2022

Verified Purchase

This is my first Chromebook, and overall I’m quite pleased with the purchase. I’m mainly going to be using it for basic internet browsing and writing, so when I was shopping for the right model I was favoring cost, weight and battery life over other features like screen size and processing power. I ultimately felt this was the best balance of weight and battery life for the price. I definitely wasn’t wrong about the battery life. I’m amazed. This thing lasts and lasts. It’s not the fastest computer but it suffices for my use case.

Two things that bother me.

This first is the lack of an illuminated keyboard. I knew it lacked one going into it, so I can’t complain that much. I just didn’t realize how much I’ve come to rely on it on my other laptops. I’m often using the computer in dark environments, where it’s difficult to see the keys. Again, I knew this wasn’t an included feature, so this isn’t really a complaint as much as something to give extra consideration to before purchasing. With that being said, even with the lack of the illuminated keyboard, I don’t regret the purchase, and would buy again.

Which takes me to the second point. There is an issue with some of the video playback. In extra bright scenes in videos on YouTube and elsewhere, there is some discoloration in the highlights. Meaning, that in certain areas of the video, particularly that are white, there is some blue artifacts/pixelation happening. I have confirmed that this is an issue with this model and have seen it replicated in floor models at Best Buy and heard other people complain about this. I’m frustrated that HP has allowed this to continue to be a problem without offering a fix. As I said, most of my use cases involve writing; so video watching isn’t high up on my list of priorities. If it was, this would be a much bigger problem for me.

Overall, I’m pleased with the purchase given the price, and recommend it for anybody who is looking for an inexpensive, long battery life Chromebook option.

31 people found this helpful

Helpful

Porsha Philpot

Great for the price

Reviewed in the United States on April 20, 2024

Verified Purchase

It’s a lightweight compact computer that’s perfect for traveling.

Helpful

Chrissy the Stooges Woman

Excellent, the right size for me and works great!

Reviewed in the United States on November 20, 2023

Verified Purchase

I'm always a little leery of buying refurbished instead of new. However, this nice smaller Chromebook seems to be working fine so far! I really appreciate the size (I can easily hold it in my lap) as well as the lower cost (I'm a cheapskate!). Be aware that like many older Chromebooks, you may not be able to update the Chrome. However, I am mainly using this as an offline writing device, so as long as I can get access to Google Docs and Drive, as well as my email, that's not a problem for me.

Helpful

Grace

Great for high school

Reviewed in the United States on December 15, 2023

Verified Purchase

Bought for my grand-daughter! She picked it out! At first I said, “not enough money”! This is the one she wanted! Technology changes so rapidly, this is actually great!!!! It completely serves its purpose and more! Grace

Helpful

Binary Spin

GREAT BATTERY LIFE & STURDY BUILD

Reviewed in the United States on June 15, 2021

Verified Purchase

This is about the 7th or 8th Chromebook in the family and happy so far. Was looking for something something kids could abuse and also suitable for semi-rough treatment at the beach, camping, etc. Also wanted excellent battery life, which this has (non-touch screen version), typically 11 hrs plus at about 80% brightness. Is very snappy with new processor. Screen isn't the highest quality but better than expected at this price. All-plastic build, but very sturdy, and more compact than earlier models due to smaller bezels. And it gets updates until June, 2028.

9 people found this helpful

Helpful

Top reviews from other countries

Translate all reviews to English

LUCIA

Vale a pena ter um

Reviewed in Brazil on April 19, 2023

Verified Purchase

Excelente

Client d'Amazon

J’aime cet ordi

Reviewed in Canada on April 19, 2022

Verified Purchase

Ecrire

Josue Hernández

Rápida y facilidad de uso

Reviewed in Mexico on February 5, 2022

Verified Purchase

Es perfecta para realizar trabajos de la escuela. La bateria tiene una duración de aproximadamente 10 a 11 horas. En cuanto al tamaño no considero que sea pequeña pero tampoco grande, es muy comoda de utilizar y perfecta para realizar trabajos en procesadores de texto.

One person found this helpful

Translate review to English

Matthies

Empfehlenswert

Reviewed in Germany on March 9, 2021

Verified Purchase

Gut

Lynda Kenning

11.5 Chromebook

Reviewed in Australia on January 25, 2022

Verified Purchase

works really well fast delivery arrived in excellent condition thank you

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HP Chromebook 11-inch Laptop - MediaTek - MT8183 - 4 GB RAM - 32 GB eMMC Storage - 11.6-inch HD Display - with Chrome OS™ - (11a-na0010nr, 2020 model)

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What I really think of the hp chromebook laptop after 2 yrs

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