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Samsung Electronics ET-WV520K Smart Wi-Fi System Mimo (3 Pack), White

3.8 out of 5 stars 243
$197.97
Only 3 left in stock - order soon.
Connect Home 3-pack
Brand SAMSUNG
Model Name ET-WV520K
Special Feature WPS
Frequency Band Class Tri-Band
Wireless Communication Standard 802.11a/b/g/n/ac
Compatible Devices Personal Computer
Frequency 5 GHz
Recommended Uses For Product Home
Included Components LAN cable (Cat 6. 1.5m)
Connectivity Technology Wi Fi

About this item

  • Extendable Coverage (Up to 5) : Corner to corner coverage for your house with a range up to a 4,500 Square Feet. or 1,500 Square Feet. per single unit.
› See more product details

Customer ratings by feature

WiFi signal
4.3 4.3
Value for money
4.1 4.1
Stability
3.8 3.8
Easy to use
3.5 3.5
See all reviews

Product guides and documents

Safety Information (PDF)
User Manual (PDF)

Product Description

Take ultimate control of your space with Samsung Connect Home Smart WiFi System, a WiFi router and a SmartThings hub, all in one. Not only does it deliver an optimized WiFi signal to every corner of your home, it also works as a SmartThings Hub, connecting compatible cameras, lights, voice assistants, and more to create your smart home. Plus, you’ll never have to worry about updating firmware—Samsung Connect Home will update automatically. Unlike traditional routers that can cause dead zones and buffering, Samsung Connect Home Smart Wi Fi System uses three units working seamlessly to create a mesh network that can cover homes up to 4,500 sq. ft. keep hundreds of your devices connected at the same time and control them from anywhere in your home using the user friendly Connect App. Built in Ethernet ports and powerful tri band mesh make this system the perfect solution for work from home professionals, entertainment systems, and homes with Ethernet wiring.

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Samsung Electronics ET-WV520K Smart Wi-Fi System Mimo (3 Pack), White

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Bulb Voltage

100 volts

Customer reviews

3.8 out of 5 stars
3.8 out of 5
243 global ratings

Customers say

Customers like the mesh network of the router, saying it's a great option with the best coverage. However, some customers have reported connectivity issues with the app and the router. Opinions are mixed on quality, ease of setup, speed, and features.

AI-generated from the text of customer reviews

18 customers mention15 positive3 negative

Customers like the mesh network. They say it's a great option, with amazing WiFi coverage. They also say it allows them to receive WiFi signal all over their 4,000-square-foot home, and improves connectivity.

"...More devices, better connectivity and a WiFi connection to boot mean the wink beats smartthings almost everywhere...." Read more

"...The "mesh networking" allows me to receive wifi signal all over my 4,000+ square ft home...." Read more

"...It's a mesh hub and can allow for a wife mesh network at excellent speeds. Far better than any other in the market at this time. The setup is simple...." Read more

"...This system does everything it claims. I now have excellent wifi (over 100 Mbps) throughout the house, no need to change wifi networks, all the 4K..." Read more

8 customers mention8 positive0 negative

Customers are satisfied with the coverage of the router. They mention that it provides full coverage throughout the house, works great, and has a wide area of coverage. Some say that the smart home coverage is great and that it works as a smart things hub too.

"...The smart home coverage is great, never had an issue connecting a device, but the ability to do anything simpler then on/off results in answers that..." Read more

"...Does what it says as far as being seamless and i have full coverage throughout the house...." Read more

"I have 5 hubs. Great coverage as well as Samsung hub to run all smart home devices." Read more

"...'s both wifi hub and smartthings together - less wires, less hubs, more space - only if you care about these stuffs..." Read more

66 customers mention29 positive37 negative

Customers are mixed about the quality of the networking router. Some mention that it works very well, seamlessly with their phone and all their appliances, and is also a mesh Wi-Fi router. However, others say that it just doesn't function well as a Smart Hub to replace either, the other units in the set don't even work as relays, and does not work with iOS 11.

"...Bottom line is, it has its quirks and it is not absolutely perfect, but... WiFi performance comparable to other mesh systems, for the half of the..." Read more

"...good price on this at Christmas, and I liked that it also worked as a Smart Hub and used multiple standards for smart devices and had other..." Read more

"...Parental controls.They don’t work. I was on chat with support and they filed a bug. If you need this now, forget about it...." Read more

"...The Connect Home system improved my wifi to perfection and simplified my smart devices and Alexa control...." Read more

36 customers mention20 positive16 negative

Customers are mixed about the ease of setup. Some mention it's easy to setup and pair, while others say it was confusing and difficult to manage. They also say the app is terrible and the router is too simplistic.

"2 were easy enough to setup, but the 3rd does not always work properly without a few reboots after a firmware update...." Read more

"...As a fully fledged home router, perhaps it is too simplistic and will not fit anything but the most basic use patterns..." Read more

"...Pros:SmallStylishSimple Setup and ControlSpeedCons:Shiny finish isn't as nice as matte on Home..." Read more

"...Setting up these decent looking 3 routers was relatively quick and easy with the app downloaded from App Store...." Read more

17 customers mention6 positive11 negative

Customers are mixed about the speed of the networking router. Some mention that it provides excellent speeds, while others say that it is highly disappointing and not nearly what is advertised. Some customers also mention that the WiFi signal is spotty at best and it takes forever to come online.

"...Run don’t walk from this setup. The single device exhibits serious latency issues outlined above. Put to together and you multiply the issue...." Read more

"...Setting up these decent looking 3 routers was relatively quick and easy with the app downloaded from App Store...." Read more

"...was generally grumpy, getting into reboot loops, taking forever to come online and needing a few factory resets..." Read more

"...I now connected it via WiFi which was a struggle do the lack of signal strength and the original reason for connecting via Ethernet...." Read more

16 customers mention9 positive7 negative

Customers are mixed about the features of the networking router. Some mention that the smart house feature is spectacular, works as a SmartThings hub, and is a huge bonus. However, others say that it's not SmartThinkings compatible, needs more functionality, and that it is not a useful hub.

"...The community side of smartthings is great, but wink is catching up and perhaps even exceeding it lately.Samsung Connect app..." Read more

"...that's what I've got... and then I read how it's ONLY compatible with the UPDATED SmartThings App..... great! I'm good there too!..." Read more

"...Now, the best part was that it had SmartThings Smart home hub function built in!!!..." Read more

"This is neither a good SmartThings Hub or good wireless mesh...." Read more

26 customers mention3 positive23 negative

Customers are dissatisfied with the connectivity of the router. For example, they mention that the app SmartThings fails to connect with them, the Connect Home cannot maintain a connection to their AT&T Uverse modem, and the network loses connections to the routers all the time. Some say that the setup process was not easy.

"...WiFiAs a WiFi router, the Home Connect pro is woefully bad. First and most importantly, basic WiFi performance is seriously flawed...." Read more

"...A few times a week though, it seems to have a hiccup and not allow devices to connect.The speeds are excellent thanks to MIMO AC2600...." Read more

"...If you reboot the main one, none of the others will connect until you reboot them. If you reboot them in the wrong order, none of them will connect...." Read more

"...Unless you like dealing with intermittent Internet connections, do not buy this device, you will not get any support in a reasonable time frame...." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the app. They say it's woeful and crashes frequently. They also mention that the app has outages.

"...It's great when it works, but.... the outages (even if only a minute) are too frequent." Read more

"...The app is woeful.To top this all off, I have spend over 10 hours on the phone with Samsung to get the issues resolved to no avail...." Read more

"...the advantage of being a smarthub is not ignored, but the Iphone app really awful." Read more

"...Every time I try to add a Philips Hue bulb, the app crashes.The app constantly hangs on the devices screen...." Read more

Can't even connect
1 Star
Can't even connect
So I've been working on this thing for over 10 hours now. I cannot even get connected to the hub. It gets to 37% on the setup and then throws a network server error. I have run DDWRT, Asus Merlin - I know routers, but by making this process so simple, it's not even functional.I called Samsung support using the number in the guide and they proceeded to transfer me around the world and total of 5 times and I ended up hanging up. I've tried setup with a Galaxy S7 and an iPhone7. I hard reset it 3 times. It's a joke.I wanted to like this thing so much but for the price, it should be idiot proof and it's clearly not.
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Top reviews from the United States

Weakref
5.0 out of 5 stars Good all-around performance for half the price
Reviewed in the United States on July 12, 2018
Style: Connect Home 3-packVerified Purchase
Using it in a bridge mode (meaning the network settings are managed by another router) As a fully fledged home router, perhaps it is too simplistic and will not fit anything but the most basic use patterns (which perhaps is a non-issue for 90% of the users). As a bridge, in my experience it is more than adequate. I have the mesh installed on the second and third levels of the house covering approximately 2000 sq ft. segmented by multiple walls. I don't have a spot where the signal drops below 55 db (on 2.4 G) which is quite decent for my needs. As a connected home hub, it found and connected all the smart things I have flawlessly, but to admit it, my home automation is rudimentary so I will not vouch for more sophisticated use patterns.

One thing which caused me some frustration was the fact that while it comes in three identical boxes containing three identical devices, they all are not equal as only one of them is capable of running the initial setup. In my case, it was the unit in the box with the instructions (the two others did not have it but my lack was such that I opened the first two - and tried to run the setup on them - before I got to the right one.) Maybe this is reflected somewhere in the manual, but who is going to read it, anyway? ... would have been better to mark the "mother" unit somehow.

Bottom line is, it has its quirks and it is not absolutely perfect, but... WiFi performance comparable to other mesh systems, for the half of the price, not to count the smart things hub on top of that?... 4.95 stars.
9 people found this helpful
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Ayla Blu
5.0 out of 5 stars Works with the NEW Samsung SmartThings Hub App - NOT the existing. For existing migration to new estimated by end of August 2018
Reviewed in the United States on August 16, 2018
Style: Connect Home 3-packVerified Purchase
I'm a HUGE Samsung fan for many years now, and now that we decided to "smarten" our home, Samsung was the natural choice. We already have the SmartThings Hub (purchased at the beginning of 2018) and Alexa in multiple rooms, lights in multiple rooms, thermostat with room sensors, and continue to slowly add more products...but my next immediate need was to be able to extend our wi-fi connection so a couple of outdoor lights could be "smartened up". This would also allow us to hopefully extend this out to our dock area to get some smart light options out there. So by extending our reach will solve quite a few lighting issues for us in our condo!

We have an 1800 sq foot two story townhome in Florida, thus it's block built. We are also an end unit, so do have the ability to have outdoor lighting on 3 sides. The existing SmartThings Hub does a fantastic job covering the inside of our home. And it's on the second floor! However, we seem to be stopped when going out towards the front of our condo (back appears to be fine as Alexa works on our boat, and I've not attempted anything on the side as yet so can't answer for that at this juncture). Thus I decided to purchase this three-pack of Connect Home to develop a mesh to strengthen our downstairs and outside areas.

HOWEVER - as of the date of this review (August 16, 2018) I'm stymied in my install progress. And it's my own fault lol. I researched before purchase and saw (as the headline states) that these ARE compatible with SmartThings hub... check, I'm good there, that's what I've got... and then I read how it's ONLY compatible with the UPDATED SmartThings App..... great! I'm good there too! Weelllll….. after many a frustrating attempt at pairing these with zero success, I called Samsung Customer Service. Turns out, I do NOT have the updated app! DOH. The Samsung CSR was fantastic... filled me in on all sorts of stuff, and then gave me the option of where I could download the NEW version OR wait till I get my notification that I could "migrate" over to the new app.

I chose to wait to get the notication to migrate because, if I download the new app, I would basically be starting fresh and have to install all of my smart goodies one by one by one (I have too many lol), set up all my groups again etc... if I wait to migrate, it does it all for me! Yeah, I'll wait... especially since the rep let me know that I should get the update to migrate in about two weeks. I can wait two weeks to avoid all that additional work LOL!!

Thus I will update this review once I've migrated and fill everyone in on how all of that worked, and how using these to create a mesh works as well!! Thank you for the read and your patience!
4 people found this helpful
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DGK
1.0 out of 5 stars Big promises, beta product
Reviewed in the United States on November 11, 2017
Style: Connect Home ProVerified Purchase
I really wanted to like this product, but I probably should have listened to the app reviews for Samsung Connect and smartthings (on the iPhone) which accurately reflect the beta nature of this product.

WiFi

As a WiFi router, the Home Connect pro is woefully bad. First and most importantly, basic WiFi performance is seriously flawed. Every 30 seconds or so, you WILL see a 2 to 3 second hole in coverage, which is especially noticeable when you are on a voice call such as Skype. I performed ping tests and the results were clear: 3 dropped pings every 30. This is obviously a deal breaker, and it far outweighs the other issues which were:

Parental controls.
They don’t work. I was on chat with support and they filed a bug. If you need this now, forget about it. And by the way this was limited to restricted hours only. Anything else doesn’t exist.

As a mesh device
Run don’t walk from this setup. The single device exhibits serious latency issues outlined above. Put to together and you multiply the issue. Constant dropped connections for FaceTime and Skype. And even noticeable during streaming. There is a serious issue with this router and it is only multiplied when you attach them together. There are several mesh routers that have stellar reviews, and while I have mostly heard anecdotal evidence that even these are really more “meh” than mesh, this one needs to be given a wide birth.

Smartthings
The app for smartthings reL downside here because this hub actually performs batter as a smart hub than the standalone smartthings hub. When I replaced this with the standalone hub, that device had several connectivity issues, while this Connect Home pro did not. So as a smarttthings hub, if that is your thing, then this is a winner in that respect. However, when you compare smartthings to wink, wink wins hands down. The wink app is far superior to the smartthings app. The wink hub is far superior to the smartthings hub. More devices, better connectivity and a WiFi connection to boot mean the wink beats smartthings almost everywhere. The community side of smartthings is great, but wink is catching up and perhaps even exceeding it lately.

Samsung Connect app
Terrible. Read the reviews and you will see several issues that make this app essentially useless. I used the smartthings app and that was better, though of course that is limited to smartthings functionality. The Connect app is worthless there and since the only thing you can control with this app is parental control and network priority (which I did not test), it makes the app worthless. This I not to mention that initial setup of the Connect on iPhone requires a ...working WiFi connection. It will not work over LTE.

Conclusion
The Connect Home pro promised a lot and delivered mostly frustration. While the smartthings side is excellent, it is unfortunate that it is bundled with a shoddy router. As a standalone device, it fairs poorly, and as a mesh network it is unuseable. I think Samsung should release the Connect Home as a WiFi smartthings capable hub like wink. For that purpose it might please a lot of people who are already using the 2015 release of that hub. As it stands I must warn against this device.
7 people found this helpful
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Top reviews from other countries

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Gerardo
3.0 out of 5 stars Bueno pero hay mejores
Reviewed in Mexico on May 5, 2019
Style: Connect Home ProVerified Purchase
Cumple su objetivo, aunque se bloquea la red un poco
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Patrick Birkett
5.0 out of 5 stars 10/10
Reviewed in Canada on March 1, 2018
Style: Connect HomeVerified Purchase
The item is what it is supposed to be. There was a mixup with the listing and shipment but techforless went beyond to resolve the issue. 10/10.
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Ranjeet Bassi
4.0 out of 5 stars Setting up WiFi now is so much easier with a touch from your phone
Reviewed in Canada on December 16, 2018
Style: Connect HomeVerified Purchase
Very easy to set up from my Samsung phone.
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Aqua67
5.0 out of 5 stars Works great
Reviewed in Canada on September 23, 2018
Style: Connect Home ProVerified Purchase
Works great, extended my wifi range. Smart bulbs connected with ease.
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