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Ooma Telo VoIP Reliable Home Phone Solution with Unlimited Nationwide Calls, Mobile App Accessibility, and Robocall Blocking

4.2 4.2 out of 5 stars 8,205 ratings

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Phone Service

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About this item

  • Crystal-clear nationwide calling for free and low International rates. Pay only monthly applicable taxes and fees.
  • # 1 rated home phone service for overall satisfaction and value by a leading consumer research publication.
  • Pure Voice HD delivers superior voice quality for a consistently great calling experience.
  • Includes nationwide calling, voicemail, caller-ID, call-waiting, 911 calling and text alerts.
  • More features including the ability to block robocallers available when you upgrade to Ooma Premier phone service.
  • Download the Ooma mobile app and take your Ooma service on-the-go.
  • Easy install in minutes; works with your high-speed internet and any home phone.
  • Ooma Telo also works with optional Ooma smart security sensors to monitor your home and contact you when activity is detected. Refer to the PDF attached below in technical specification for user manual.
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From the manufacturer

Ooma Telo free home phone service
Ooma Telo

Ooma Telo

Smart Home Phone Service

The smartest home phone is the one that gives you exactly what you want with the greatest savings. That's Ooma Telo. Connect Ooma Telo to your high-speed internet and regular home phone and get crystal-clear nationwide calling for free. You pay only monthly applicable taxes and fees.

Features included with the basic calling service:

  • Free unlimited nationwide calling. Pay only applicable taxes and fees after the one-time purchase of Ooma Telo.
  • Low-cost international rates and unlimited international calling plans.
  • Voicemail, caller-ID, call-waiting, 911 and 911 text alerts. Receive a text or email when 911 is called from your Ooma phone number.
  • PureVoice HD technology for clarity and reliability.
  • Integration with smart devices including Amazon Echo.
  • Option to choose a new number in most US area codes, or transfer your current number for a one-time fee.
  • Ooma Telo mobile app for free outbound calling from your Ooma number.

Upgrade to Ooma Premier, and get all the features included in Ooma Basic Service plus these advanced features:

Calling Features

Privacy Features

Mobility Features

Google Voice Extensions

  • Unlimited calling to Canada, Mexico and Puerto Rico.
  • Three-way conferencing.
  • See the name of callers even if they're not in your address book.
  • Custom ring patterns and enhanced call waiting.

  • Block robo-calls and other unwanted callers.
  • One-touch Do Not Disturb and Send to Voicemail.
  • Listen as callers leave their message before you answer.

  • Forward your calls to any number.
  • Unlimited mobile app inbound and outbound calling
  • Forward voicemail to your computer or smartphone email.

  • Access Google Voice voicemail from your Ooma Telo base station.
  • Present your Google Voice number as your outbound caller-ID.
  • Enable Call Screening and Listen In features on your Ooma Telo.

Connect your phone. Connect your home.

Ooma Telo + Amazon Echo

Ooma Smart Security with remote 911

ooma telo mobile app

Ooma World Plan

With Amazon Echo and its voice-enabled smart assistant, Alexa, you can initiate phone calls by number or by contact name and check voicemail, all through Ooma’s cloud platform. The Ooma Skill can be enabled from the Amazon Alexa app and activated for a free trial for Amazon Echo users.

Upgradeable to a complete do-it-yourself smart home security solution. Easy installation of wireless sensors (sold separately) throughout your home. Receive app notifications and phone call, text or email alerts when activity is detected. Call local 911 remotely from your home phone number from anywhere. No hidden fees or contracts.

Download the Ooma Telo Mobile App and take your Ooma service on-the-go.

Make free U.S. calls on your smartphone using your Ooma phone number from anywhere in the world using WiFi. Features include the ability to upload contacts to the address book, listen to voicemail, and change Ooma preferences directly from the app. Compatible with iOS and Android mobile devices.

Unlimited international calling to over 60 countries.

Keep in touch with friends and family virtually anywhere in the world for next to nothing.

Save money with the unlimited Ooma World Plan. Or, pay as you go with low everyday rates. Use the Ooma Telo Mobile HD app for iOS or Android to call from anywhere. Requires Ooma device and active account.

Ooma Telo modem Ooma Telo Air modem Ooma Telo LTE netstick battery Ooma Telo modem 1 HD3 handset Ooma Telo modem 3 HD3 Handset
Ooma Telo Ooma Telo Air Ooma Telo LTE with Battery Backup Ooma Telo + 1 Cordless Handset Ooma Telo + 3 Cordless Handsets
Customer Reviews
4.2 out of 5 stars
8,205
4.2 out of 5 stars
2,019
3.1 out of 5 stars
19
4.2 out of 5 stars
8,205
4.1 out of 5 stars
809
Phone service Free, you only pay monthly taxes & fees Free, you only pay monthly taxes & fees $19.99/month + taxes & fees Free, you only pay monthly taxes & fees Free, you only pay monthly taxes & fees
Connection Hardwired to router Hardwired or Wi-Fi connection to router Works with cellular network, no internet required Hardwired to router Hardwired to router
Works in US only
Works in Canada
Equivalent Amazon Canada product ASIN B00KWTAT3W B078Z4HBFG Telo LTE is not available in Canada B08NY289QP B085RV13ZP
Ooma Premier service plan 60-day free trial included 60-day free trial included Included 60-day free trial included 60-day free trial included

Product guides and documents

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

Feedback

Ooma Telo VoIP Free Internet Home Phone Service. Affordable landline replacement. Unlimited nationwide calling. Call on the go with free mobile app. Low international rates. Can block robocalls, black


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What's in the box

  • Telo base station
  • Power Adapter for Telo
  • Ethernet Cable
  • Quick Start Guide
  • Product Description

    The smartest home phone is the one that gives you exactly what you want with the greatest savings. That's Ooma Telo. Connect Ooma Telo to your high-speed Internet and regular home phone and get crystal-clear nationwide calling for free. You pay only monthly applicable taxes and fees. Includes superior voice quality and reliability with Ooma PureVoiceTM HD technology, voicemail, caller-ID, call-waiting and 911. Keep your current number for a one-time fee or choose a new number in any available area code for free. Optional advanced features are available with Ooma Premier service including unparalleled Blacklisting features to block telemarketers and other unwanted callers, free calling to Canada, an Instant Second Line, voicemail-to-email forwarding (audio file) and more. Ooma Telo also integrates with Amazon Echo, Nest devices, and numerous other smart products to give you convenience and peace of mind never before possible in a home phone.

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    8,205 global ratings

    Customers say

    Customers like the quality, ease of setup, value, and phone service of the networking router. For example, they mention that it works out extremely well, the instructions are very easy to follow, and it has the chance to save them a lot of money in the long run. That said, opinions are mixed on sound quality, connectivity, and clarity.

    AI-generated from the text of customer reviews

    1,603 customers mention1,330 positive273 negative

    Customers like the quality of the networking router. They say it's reliable, works well, and has good call quality. Some say that their first Ooma device lasted for seven years with no issues. Overall, most are satisfied with the quality and functionality of the product.

    "...This was all so easy to do and worked out extremely well.I ended up with a few very minor things that I couldn't figure out...." Read more

    "...to ATT Uverse service and at least in my locale the internet stability has been much better (no drops whatsoever in more than a week)...." Read more

    "...The devices itself is unremarkable with a simple matte black wedge design, and power, volume, next, previous and delete buttons on top, along with a..." Read more

    "...It's been about 3 weeks now, and so far everything is solid. Voice quality is superb and crystal clear, like landline service...." Read more

    932 customers mention848 positive84 negative

    Customers find the setup of the networking router to be easy. They mention that the instructions that came with the Telo were very easy to follow, and that the installation, FAQ, and troubleshooting were excellent. They also say that it was easy to connect the cables for power, landline, and internet, and the Ooma app is very easy use. Overall, most recommend the product.

    "...The instructions that came with the Telo were very easy to follow. The hiccup came as I went thru the online activation process...." Read more

    "...So far it has worked very well. The instructions are quite good...." Read more

    "...Overall I recommend this device it is simple and easy to use, fairly easy to set up, and has the chance to save you a lot of money in the long run..." Read more

    "...Setup was very easy. I activated the service, selected a phone number in my area code. Then connected in the Ooma to the network...." Read more

    829 customers mention667 positive162 negative

    Customers like the value of the networking router. They say that the cost was reasonable, the quality of the calls was landline-quality, and it has the chance to save them a lot of money in the long run. They also say that it provides economical basic phone service and that the initial cost to switch is very low.

    "...and easy to use, fairly easy to set up, and has the chance to save you a lot of money in the long run if you still want a fixed line phone service." Read more

    "...Even the premium service is reasonably priced. There's a lot of promise here and a decent amount of functionality...." Read more

    "...PROS:- Way cheaper than traditional phone service or cable VOIP service- Fast and friendly customer service-..." Read more

    "...The opt out on set up was all that was needed.Love the decrease in cost, only paying for taxes and fees that are incurred with any phone..." Read more

    794 customers mention570 positive224 negative

    Customers like the phone service provided by the networking router. They mention that the call quality is excellent, has nice voicemail, and is reliable. Some say that the talk quality is perfect and that the phone tech support is great. Overall, most are satisfied with the phone quality and service provided.

    "...Update: Have had Ooma for about 2 weeks now and NO MORE NUISANCE CALLS, which was my main reason for making this change." Read more

    "...It is almost free VOIP service, (you have to pay local taxes which in most places works out to a few bucks a month) that has quality features, and..." Read more

    "...It turns out that the Ooma telephone system has a track record of dropping calls. As one may surmise, we discovered it the hard way...." Read more

    "...With that, I noticed the telemarketer call volume drop off significantly.... we still get a couple of robocalls daily..." Read more

    99 customers mention90 positive9 negative

    Customers are satisfied with the features of the networking router. They mention that it has a good set of functionality, and provides plenty of online controllable features. Some appreciate the online account management features that their ISP did not provide. Overall, customers are happy with the product's functionality and features.

    "...Excellent call quality and many great features for the small Premium service cost...." Read more

    "...able to choose my own phone number, and Ooma provides some cool online account management features that my ISP did not provide...." Read more

    "...The web site offers an extentsive review of information including voice mail and call logs...." Read more

    "...Ooma is reliable, very clear, has nice voicemail, nice features (like seeing VM on your cell phone app) and the box itself is reliable...." Read more

    573 customers mention365 positive208 negative

    Customers are mixed about the sound quality of the networking router. Some mention that the sound is very good, while others say that the audio quality is worse than their previous service. Some customers also mention that there is significant loss in the higher frequencies, and that the calls sound pretty clear overall. However, some customers report that the incoming voice quality is terrible, on par with a police radio. They also mention the line gets fuzzy or go out altogether.

    "...Everything is working fine. Setup was very easy. The phone sound quality is fine. The whole process of going from POTS to Ooma has been painless...." Read more

    "...Occasionally we can't receive calls. Some times only one side can hear. Some handsets don't display caller ID...." Read more

    "...It's been about 3 weeks now, and so far everything is solid. Voice quality is superb and crystal clear, like landline service...." Read more

    "...So, the quality is not always very good. It sounds ok on my end, but not always perfect...." Read more

    311 customers mention142 positive169 negative

    Customers are mixed about the connectivity of the router. Some mention that they had good sound quality and no connection issues, while others say that the online chat support is fast but mostly useless, and there is a definite delay in the conversation. They also mention that the porting process went very smoothly.

    "...2014 update- No problems with the phone except when I continually lost my internet connection...." Read more

    "...ADDED NOTE: The porting process went very smoothly. It took 6 days...." Read more

    "...One thing to keep in mind though is it takes a fair bit of time to boot and connect...." Read more

    "...It does seem to be staying connected a lot better than it used to. The other day I was cleaning my desk and accidentally bumped it, bad move...." Read more

    189 customers mention130 positive59 negative

    Customers are mixed about the clarity of the networking router. Some mention that it's very clear, while others say that it was a problem. They say that the speaker needs improvement, and that spoken words come out partially or totally skipped.

    "...Voice quality is superb and crystal clear, like landline service...." Read more

    "...The calling clarity is really good. When receiving a call, there is a few second delay before you can hear the other caller...." Read more

    "...I'm giving this four stars instead of five is that call quality is not quite as crystal clear as that provided by my ISP, but it's very close...." Read more

    "...So Ooma does a great job of screening all that...." Read more

    Replacing a 14 year old Ooma Device
    5 Stars
    Replacing a 14 year old Ooma Device
    We have been using Ooma for over 14 years... the first device just died and we decided to replaced it with a new Ooma device and continue using the Ooma services... still a lot cheaper than the Landline or any Internet cable provider that comes with all the extra fees. We pay $110 a year for the premium service
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    Top reviews from the United States

    Reviewed in the United States on September 2, 2016
    Color: BlackPattern Name: Phone ServiceVerified Purchase
    36 people found this helpful
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    Reviewed in the United States on July 11, 2016
    Color: BlackPattern Name: Phone ServiceVerified Purchase
    13 people found this helpful
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    Top reviews from other countries

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    Arby D
    5.0 out of 5 stars A great housewarming gift for our daughter
    Reviewed in Canada on July 27, 2023
    Color: WhitePattern Name: Phone ServiceVerified Purchase
    christian
    5.0 out of 5 stars Not working in Canada
    Reviewed in Canada on March 11, 2021
    Color: WhitePattern Name: Phone ServiceVerified Purchase
    One person found this helpful
    Report
    David
    4.0 out of 5 stars This is the product code/label on the canadian version. Ordered thru ooma.ca. This one works
    Reviewed in Canada on May 28, 2023
    Color: WhitePattern Name: Phone ServiceVerified Purchase
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    David
    4.0 out of 5 stars This is the product code/label on the canadian version. Ordered thru ooma.ca. This one works
    Reviewed in Canada on May 28, 2023
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    Nada
    1.0 out of 5 stars disappointing first experience, frustrating
    Reviewed in Canada on February 22, 2021
    Color: WhitePattern Name: Phone ServiceVerified Purchase
    7 people found this helpful
    Report
    Frank
    3.0 out of 5 stars Qu'il soit compatible pour le Canada
    Reviewed in Canada on July 30, 2022
    Color: WhitePattern Name: Phone ServiceVerified Purchase