First, the Google, On Hub does everything it says and possibly more. I was skeptical and hesitant to purchase this router because I consider myself a bit more advanced than your average residential user. I am a CCNA and like to manipulate my router settings to make it more difficult for intruders to gain access, as well as run several programs that require port forwarding and NAT/PAT settings to be set in other than normal fashions. The description didn't get into as many details so I was weary that I was paying a lot for a router with less functionality than the cheaper, (or other brands to be fair, as the Linksys router I replaced was about the same price.) Upon downloading the On App and looking through the settings, I was a bit disappointed to find I don't have as much control over things as I would have liked... A few calls to customer service, (which is just amazing!,) and I found that despite not being noted in the description, and not being very clear in the application settings, the Google On Hub does in fact support and have the capability to do many of the things I want to do. The only complaint I have, (to date,) is the inability to create your own LAN IP Addressing scheme.
Second, I was shocked to see how fast and professional the On Hub support team is. Messing around in the advanced settings, trying to configure some things and having a bit of difficulty because of the new platform, (On app as opposed to the Router settings screen on most residential routers,) led to a bit of frustration at first. I prefer to figure things out on my own and hate having to contact customer support, so i messed around for a bit searching for the areas that provided the settings I was looking for with not too much luck. The rest of the platform and the router itself seemed as capable and more reliable than any other I have had so I was reluctant to send it back and insistant on finding the settings I was looking for. After a day of fiddling with the app and feeling like what I was looking for may not be available, i decided to try the help screen. Well, am I glad I did!! Putting in a help ticket and requesting a call back gets you a call within 1 minute! That's the first shocker. The rep on the call had read the ticket, understood my issue and guided me through the app, (while on the phone,) to the exact place I needed to be. I put in a few tickets to customer support over the next couple days regarding setting up static IP's, port forwarding, changing IP addresses and other things. I am simply amazed at how well the support team handles requests and how painlessly easy it is to get support. I would recommend this product to anyone looking for a new wireless router based on their support alone!
Finally, the reason I made the switch is because of wireless reliability issues I was having in my home. I don't think I have a large home by any means. It's a 2000 square foot, two story town home. I have lived in a home that was 4500 sq/ft and hadn't experienced any issues. That was leading me to believe that the new router I purchased for my home just wasn't living up to the job. I have many devices including an echo, 5 Sonos components, some GE Link bulbs and many Smartthings outlets, switches sensors and motion detectors. I thought perhaps that the complexity of my network was causing the issues. I would lose connectivity with my Smarthings hub from time to time and Sonos had been acting up for a little while as well. It seemed like anytime another person showed up, and added their phone to my wifi, i would get more connectivity issues. After connecting and configuring the on hub, I have had no issues, what-so-ever with any device on my network. The scheme has remained the same despite not needing some of the additional components I had set up for my previous router. (I had attached an additional router on the second floor of the home to boost my wireless range and take some stress off the main router.)
In Conclusion, the On Hub has replaced two routers and provides a strong, uninterrupted signal throughout my home, with all components. It's fairly simple to install, it looks good and is supported by some very professional and knowledgeable staff. I would recommend this product to anyone looking for a wireless solution for small business or home.
Pros: Looks great, reliable, fairly user friendly interface and SUPERIOR customer service.
Cons: Not yet able to manage LAN IP Settings as with other residential routers. Which, BTW, after contacting support regarding this and a few other matters, they did advise they've been asked about by many people calling in for help and have put in a request letting the powers that be know, people are interested in this capability. They made no promises, but did mention a firmware update in the future may add that functionality.
Frequently bought together
$34.95
Only 16 left in stock - order soon.
Total price:
To see our price, add these items to your cart.
Choose items to buy together.
Similar items that may ship from close to you
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
|
|
|
|
|---|---|---|
Super Fast Wi-FiOnHub delivers speeds of up to 1900 mbps to help with smooth streaming and gaming. |
Helps Eliminate Dead ZonesOnHub’s 13 powerful internal antennas provide reliable coverage throughout your home. |
Connect 100+ devicesEasy-to-setup network for every device in your home and those you’ll add in the future. |
Super fast Wi-Fi
Wi-Fi that keeps up with you shouldn’t be too much to ask. OnHub helps you enjoy uninterrupted streaming and gaming with fast Wi-Fi speeds up to 1900 mbps. And if you’re streaming a movie or downloading a large file, OnHub allows you to boost the Wi-Fi speed on a particular device for the fastest Wi-Fi when it matters most.
Helps eliminate dead zones
OnHub helps eliminate Wi-Fi dead zones with 13 powerful internal antennas. It provides coverage for most homes up to 2,500 square feet, and its unique circular design is meant to be placed out in the open for a strong, reliable signal throughout your entire house.
Connect 100+ devices
With OnHub, your Wi-Fi stays fast, even if you have a household full of connected devices. And getting those devices on is simple and easy with the Google On app. So everyone in the home can stream, share, download, and game—all at the same time. Once you have your OnHub, download the free Google On App to help you set up and manage OnHub right from your phone or tablet. Prioritize bandwidth to a device or troubleshoot issues, at home or away.
Videos
Page 1 of 1Start OverPage 1 of 1
Videos for this product
1:48
Click to play video
GoogleOnHub FF 11122015 URLRev2016
Merchant Video
Reviews with images
TP-Link OnHub AC1900 Best/Fastest solution for my Sonos Home Theater in 2 Story Home. Better than these 10 other high end device
I live in a 2 story home about 2,256 sqft. I tried almost all the high end whole wifi systems and found this one device to be best option for me and most reliable out of the list below.My ratings from best to worst1) TP-Link OnHub AC19002) 2 Orbi's3) Google Wifi4) Luma5) eero Home Wifi System6) Portal (Smart Gigabit Wi-Fi System)7) ZyXel Wifi Access Point (WAC6503D-S)8) linksys Velop AC66009) TP-link AC1750 Wifi Range Extender10) NETGEAR Nighthawk X4 AC220011) NETGEAR AC1900 WiFi Range ExtenderMy setup:I use Sonos for my home theater. About 12 speakers including sonos amp for 2 ceiling speakers, 2 subwoofers and boost. So I always been having sound dropouts when streaming or even watching TV. I noticed hardly any sound dropouts when I switched to OnHub AC1900. I was most impressed when all it came was one device instead of 2,3,etc devices to place all around the house and cheaper.AT&T U-verse fiber installed their modem/router in my living room where my tv setup was at so I tested speeds on my laptops and tv's with amazon fire tv upstairs. Found TP-link to be faster than Google's whole home wifi and less dropouts.On Orbi whole system (2 orbi's one downstairs and one upstairs).. I was getting 310MBPS upstairs. Fastest speeds out of all the other systems including TP-Link but not on all devices and sometimes did get audio dropouts downstairs in my tv room. Much better than before but still got some drop outs.Overall TP-Link I feel was best for me since I got less dropouts and great speeds on my devices, plus it's only one device and cheaper route**Update* April 2017.I switched backto Orbi with 3 Orbi's total. My internet was clogged up when I was watching a stream on twitch, downloading a game & watching youtube with 2 TP-Link OnHub's. I decided to try out 3 Orbi's. (1 is the orbi router, and 2 satellites.. located downstairs and 1 upstairs). I have no issues now with streaming too much. Didnt freeze and internet was still good. new speed photos below.
Top reviews from other countries
Un Comprador +
Despues de tanto batallar un router que simplemente funciona y ya
Reviewed in Mexico on March 13, 2018
Richie Ware
Excelente router
Reviewed in Mexico on September 15, 2018
Richie Ware
Reviewed in Mexico on September 15, 2018
Images in this review
