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Alexa Voice Remote (2nd Gen) with power and volume controls – requires compatible Fire TV device

4.6 4.6 out of 5 stars 36,285 ratings

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  • Compatible with Fire TV Stick Lite, Fire TV Stick 2020 Release, Fire TV Stick (2nd Gen), Fire TV Stick 4K, Fire TV Cube (2nd Gen), Fire TV Cube (1st Gen), and Amazon Fire TV (3rd Gen, Pendant Design). Not compatible with Amazon Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), or Amazon Fire TV Edition smart TVs.
  • Now with power, volume, and mute buttons that let you control your TV, sound bar, and A/V receiver.
  • Just press and ask Alexa to easily find, launch, and control content.
  • Quickly skip to your favorite scenes with standard navigation and playback controls.
  • Do more with Alexa—play music, view sports scores, check the weather, see live camera feeds, and control compatible smart home devices.
  • Includes 2 AAA batteries.

We want you to know:

Not compatible with Amazon Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), or Amazon Fire TV Edition smart TVs. If you own Amazon Fire TV (1st and 2nd Gen) or Fire TV Stick (1st Gen), please use the 1st Gen Alexa Voice Remote. While the Alexa Voice Remote (2nd Gen) is compatible with many popular TVs, soundbars, and A/V receivers, it is not compatible with all brands or models.

Fire TV Compatibility

Fire TV Stick, compatible

Fire TV Edition TVs, not compatible

Fire TV Stick 4K, compatible

Fire TV Stick (1st Generation), not compatible

Fire TV (3rd Generation), compatible

Fire TV (1st Generation), not compatible

Fire TV Cube, 1st and 2nd Gen, compatible

Fire TV (2nd Generation), not compatible

Alexa Voice Remote

Now you can control your compatible TV, soundbar, and
receiver with power, volume, and mute buttons.
Just press and ask to easily find, launch, and control movies and TV shows.

Utterance

Alexa Voice Remote (2nd Gen) technical details

Alexa Voice Remote (2nd Gen) technical details

Size

38 mm x 142 mm x 16 mm

Weight

43.4 g (without batteries)

Batteries

2 AAA (included)

Technology

Bluetooth and infrared

Compatibility

Fire TV Cube (2nd Cube), Fire TV Stick 4K, Fire TV Cube (1st Gen), Fire TV (3rd Gen Pendant Design), Fire TV Stick (2nd Gen)

Warranty and Service

90-Day Limited Warranty and service included. Use of Fire TV is subject to the terms found here.

Looking for specific info?

Customer reviews

4.6 out of 5 stars
4.6 out of 5
36,285 global ratings

Customers say

Customers like the ease of setup and use of the digital device accessory. For example, they mention the directions are clear and simple. That said, some appreciate the remote, describing it as amazing, effective, and slick. Opinions are mixed on performance, quality, and volume control.

AI-generated from the text of customer reviews

557 customers mention505 positive52 negative

Customers find the setup of the digital device accessory to be easy. They mention that the directions are clear, the fix is relatively simple, and the interface is simple. Some appreciate the highly configurable nature of the remote, which allows them to customize its functionality.

"...This is excellent. It's highly configurable. The setup is quite nice. You can define which inputs get picked when hitting the power and home button...." Read more

"Super easy to connect to my fire stick" Read more

"...Give you more functionality- Easy to setupCONS-..." Read more

"Great price and easy to use" Read more

333 customers mention299 positive34 negative

Customers like the remote. They say it's effective, slick, and the latest gen. They also say it has more setting options and is simple, small, and useful. Some say it was a perfect replacement and that it learns more. Overall, customers are satisfied with the remote and recommend it to others.

"...First off the remote is a huge improvement...." Read more

"...So the remote is very slick once paired, but the directions, if you make a mistake, are not worth the paper they are printed on...." Read more

"...The remote seems to learn more and to offer more setting options the further you get into the setup process...." Read more

"...these simple instructions, you’ll have yourself a proper, effective universal remote!..." Read more

1,193 customers mention789 positive404 negative

Customers are mixed about the performance of the remote. Some mention that it works flawlessly with their fire TV cube, while others say that it doesn't always work the first time they press it. The initial setup was easy, and there were no problems with using it to control Fire TV. However, some customers report that the remote doesn''t work correctly with their own products, and the power and volume buttons don''' have a single response when pressing them.

"...The remote is better than not having a remote (chromecast). Roku's are very nice as well...." Read more

"The remote works perfectly for my setup - Vizio TV, Vizio soundbar, and FireTV Ultra 4K Pendant...." Read more

"...I then made a mistake which returned me to the home page. Power did not work, said yes, then tried volume. This time it worked!..." Read more

"Works well. All functions of the remote Works with my fire tv" Read more

308 customers mention144 positive164 negative

Customers are mixed about the quality of the digital device accessory. Some mention it's a great OEM replacement, well built, and solid product, while others say it'll fall apart and is cheaply made.

"...It still worked, but was falling apart...." Read more

"...Amazon needs to keep up the good work. The 4K stick is a solid product and an excellent upgrade from the previous model" Read more

"...First off, FIRE TV does not handle VC1 format. Secondly, it does not handle all the "HD" audio formats...." Read more

"...My old remote is solid and sturdy, and feels good to hold. This new one feels significantly cheaper, with lighter plastics...." Read more

281 customers mention185 positive96 negative

Customers are mixed about the volume control of the remote. Some mention that it has a TV Power button, volume control, and Alexa Voice feature. They also appreciate the simple interface and the fact that it adds volume and power controls to the remote for the Fire TV. However, others say that the volume controls don't actually control the volume, and are useless.

"...One remote to rule them all, and yes it controls volume on the receiver too! This is excellent. It's highly configurable. The setup is quite nice...." Read more

"...Other than that all of the other buttons are functional, but I would probably recommend waiting until they fix the bugs on this thing before..." Read more

"...And I use an AVR, so the volume controls on this remote are useless to me. (I wish they were not there.)..." Read more

"...It has only the buttons that are necessary including volume control and mute buttons, and a simple interface that makes it the best remote on any..." Read more

Remote did not detect/pair at first, but learned how it auto-configures the new buttons.
4 Stars
Remote did not detect/pair at first, but learned how it auto-configures the new buttons.
EIGHT MONTH UPDATE: Bad Luck had me with a "replacement" Fire TV Pendant (3rd Gen, etc) and out of the box the Pendant was a "brick" since it would not detect/operate using the Nov 2018 2nd Gen remote. Hold Home Key till thumb went numb, un-pair, factory reset, power off/take out batteries/stand on head - no dice. Re-read the part of the review that mentioned the Odd Little Update that appeared JUST AFTER the 2nd remote was hooked up in Nov 2018.. ...Yes. Did need a 1st Gen remote to get past the Fire TV's First Run Screens.. ...then an update was downloaded/installed to make the Pendant compatible with the 2nd Gen remote. Once that was done - pressing down the Home Key on the 2nd Gen remote took seconds. To Confirm This: Removed the 1st Gen remote from settings and then took the batteries out of the 1st Gen remote - it has earned it's rest! Then factory-reset the Pendant and (to be extra annoying) un-paired the 2nd Gen remote (left/back/menu). The Un-paired 2nd Gen remote was still able to be re-detected by the factory-reset Pendant at the First Run Screens. So looks like it is confirmed that a 1st Gen remote is needed INITIALLY to allow the download/installation of Some File that only becomes available when a 2nd Gen remote is detected. Suggestion: Perhaps the Fire TV Reps should possibly test/configure/refurb Pendants using the 2nd Gen remote before shipping them out to customers. That way the Pendants might have support for the 2nd Gen remotes Out Of The Box?(useless 2018) UPDATE: Looks like Luck is with me. The fourth person I spoke with said that the issue with the activity lights and "Battery Offline" is normal. I also figured out for myself that an *inactive remote* ALWAYS reports itself as "Battery Offline", which just means that my new remote is actually OK, it just took a few tries (?) to get it to "pair" properly. (?) << 2019 Edit - it was that file that was installed. Hindsight is 2020! >>Many thanks to nice (and patient) person at Amazon Fire TV Support for her help with this issue!! :) :) :) :)Update to the Update: :( See bottom of this boring review for Extra Trivia (software updates/etc)For those wondering how to "program" the new buttons on this version of the remote with TVs and Other Devices==================================================================================For Information's sake, while beating my head against the floor over "Battery Offline" issues, I was able to see how the remote "auto-detects" with devices like my TV to configure the new buttons such as Power On/Off, Volume, etc. After setting up the new remote, another setup screen kicked in and auto-detected my television ("we see you have a Sony TV") and I was asked to try On/Off and then select whether or not the TV did as it was told. Similar for volume - was asked to press "up/down" and then select whether or not it worked. So looks like the IR setup for the new buttons is done by auto-detection of devices rather than manual programming, entering codes, copying from an existing remote, and so forth.- You can fine-tune this under "Settings" by selecting the "Equipment Control" category.- Under Equipment Control//Manage Equipment//Add Equipment, you can add/configure support for additional devices such as a Sound Bar, an Xbox, AV Receivers, etc.. If no "Equipment Control" - update Fire Software?- Some devices may also require the use of Alexa: Etc: "Alexa.. switch to...X", etc..Some Troubleshooting Tips: (which come in handy when your new remote remains inert.)...all this stuff takes place under Settings, Controllers and Bluetooth Devices, then Amazon Fire TV Remotes...1) To RESET the remote, hold down THREE BUTTONS SIMULTANEOUSLY: "Back", "Menu", and "Left" (aka: Left side of the Circle). After 5, 10, etc seconds, the remote now should be unpaired/inactive AND IT WILL NO LONGER FUNCTION. However, it will *still show* under available remotes, but will show as "Battery Offline". this has NOTHING to do with the status of the battery, it just means this particular remote is now inactive/not currently paired. You cannot delete a remote that is active/in-use, so resetting a remote is one way to make it possible to be removed. Or cheat by taking the batteries out and rebooting your Fire Device, etc. To use the remote again you will need to add it back/re-pair it from the Amazon Fire TV Remotes Menu or patiently via it's Home button. Or just reboot and cross your fingers..2) To delete a remote, it must be considered inactive first. If it's already inactive (like mine likes to be) just select it and use the "menu" button to delete it.3) If you are stuck with an inactive remote that you WANT to actually use.. one that for some reason did not detect/pair properly (like mine), then try rebooting your Fire device and perhaps also holding down it's Home Button. Maybe delete the troublesome remote from the list and try re-detecting it from the Amazon Fire TV Remotes Menu. Deleting/re-detecting may save your thumb, as it took a looooong time to work just holding down it's Home Button4) If your remote/s are not paired with your Fire Device, trying holding down that remote's HOME key (for a while) to "force detection/pairing". Rebooting the Fire Device wouldn't hurt. Remove batteries, reboot the Fire Device, re-insert..5) I was told that.. ..uhm.. Using multiple Fire TV Remotes with the SAME Fire TV Device is.. uhm.. Not Supported... IT WORKED (I had one in each hand, and both were going fine..), but it was suggested that I remove one of the two remotes and just have a single remote "active" at any one time.Trivia: Looks like this updated version of the remote is about 1/4" shorter than the original/previous version.EXTRA Trivia (1):No clue if this is Myth or FactYou *might* need a "software update" for this to work correctly... who can say?- I know (for the Pendant at least) that there was a "Software Update" around October 25th or so- I also know that I *checked* for "updates" the *Morning* of November 14th - None Available.- I also know that when I spoke with an Amazon rep after connecting the new remote on the *Evening* of November 14, I was told to "check for an update" and there was a "New Update" that was *not* available only a few hours before. (coincidence?)- I could have sworn that "Equipment Control" did not appear till I attached the new remote, but am not 100% sure.--> To check for Updates: Settings, My Fire TV, About, Check For Software Update (Try this at least TWICE).--> So far as the Pendant goes, I believe the software rev is NS6255 / 1628 as of Nov 15 2018.Extra Trivia (2): Was reading some of the other reviews and comments, and one item popped up a bit.. ..a suggestion to use the supplied AC power adapter rather than get power via the TV. I was already using AC power (Pendant) and still ended up with a Phantom Remote for a while, but never hurts to pass on info - just in case.Extra Trivia (3): Although I think this is listed, the new remote is not compatible with 1st Gen Fire Stick Stuff.Extra Trivia (4): It was "suggested" that I have only one Fire TV Remote "paired" at any one time, although I was also told that having multiple remotes would not result in the newer one dropping away. ???Useless Info: Oddly enough, my regular remote was Rev 137 but the new/upgraded remote was 124. ???Semi-Disclaimer: I ended up with this remote as it would seem that my original remote is going through batteries at an accelerated rate and I was allowed to get this one as a replacement and only pay the various shipping charges there and back. When this recent one began displaying "Battery Offline" and not detecting properly - Fun Times For Me.
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