Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Sony |
Model Name | WH1000XM5/B |
Color | Black |
Form Factor | Over Ear |
Connectivity Technology | Wireless |
About this item
- This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
- From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
- For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
- With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
- Carry your headphones effortlessly in the redesigned case.
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Compare with similar items
This Item Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | -29% $229.99$229.99 New Price: $328.00 | $294.94$294.94 | $121.00$121.00 | $224.99$224.99 | -21% $259.90$259.90 New Price: $328.00 | -20% $79.99$79.99 New Price: $99.99 |
Delivery | — | Get it as soon as Wednesday, Mar 27 | Get it Mar 27 - 29 | Get it as soon as Wednesday, Mar 27 | Get it Mar 28 - Apr 3 | — |
Customer Ratings | ||||||
Sound quality | 4.4 | 4.6 | 4.5 | 4.4 | 4.7 | 4.1 |
Noise cancellation | 4.3 | 3.7 | 4.4 | 4.6 | 5.0 | 3.9 |
Volume control | 5.0 | 3.7 | 4.1 | — | — | — |
Battery life | 4.5 | — | 4.5 | 4.4 | — | — |
Comfort | 4.5 | — | 4.4 | — | — | 3.9 |
Sold By | Secondipity | Beach Camera Same Day Shipping | Best Service Sellerz Same Day Shipping (SN record) | OlympicWireless | Sole Providers | Lonestar Mobile |
connectivity tech | Wireless | Wireless | Wireless | Bluetooth | Wireless | Wireless |
headphones form factor | Over Ear | In Ear | On Ear | Over Ear | Over Ear | Over Ear |
connector type | Stereo Mini Jack | wireless | wireless | wireless | wireless | wireless |
noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable, Retractable |
control type | Voice Control | Voice Control | touch | Media Control | Voice Control | control,voice assistant |
What's in the box
Videos
Videos for this product
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Is it really worth it? Watch this before you buy.
Michelle Wang
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My honest review of these headphones
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Product information
Product Dimensions | 12.4 x 10.3 x 6.7 inches |
---|---|
Item Weight | 1 pounds |
ASIN | B0B2FCT81R |
Item model number | WH1000XM5/B |
Batteries | 1 Lithium Polymer batteries required. |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #2,966 in Electronics (See Top 100 in Electronics) #13 in Renewed Headphones #155 in Over-Ear Headphones #990 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | May 26, 2022 |
Department | unisex-adult |
Manufacturer | Sony |
Charging Time | 30 Hours |
Item Weight | 16 ounces |
Units | 1 Count |
Number Of Items | 1 |
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Product Description
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the sleek design, clean sound, and comfortable fit of the headphones. They say the noise cancelling is the best they've heard from a headset and the volume is loud. Customers are also happy with the battery life, saying it lasts 30 hours on a full charge. They are also satisfied with the value. However, some customers have mixed opinions on performance, quality, and connectivity.
AI-generated from the text of customer reviews
Customers like the sound quality of the headphones. They say the sound is clean, it cancels out all the typical sounds on an airplane, and the noise canceling is the best they've heard from a headset. The volume is loud, but not as loud as they'd like it, and it's extremely lightweight, making listening for hours a breeze. The XM5 has much better phone call microphones, and highs come through very clear.
"...separates Sony from others is all the little extras like adaptive noise canceling and ability to adjust ambient noise that gets filtered...." Read more
"...The Sony have great bass, the Meze phones do as well...." Read more
"...The noise cancelling works great BUT if you are really keen on noise canceling I’ve tried the XM4’s and in my opinion they work much better I could..." Read more
"...Overall, I like the noise suppression and the sleek design of the headphones and I think it would definitely work for people who use the headphones..." Read more
Customers like the comfort of the headphones. They say the design is comfortable, with soft yet firm ear muffs that cradle their ears. The case is very durable and premium feeling, and it's incredibly light, so you can barely feel them on your head. They fit well and don't hurt their ears, with matte plastic cups to the super silky leather ear pads and the velvety soft headband.
"...My take on the Sonys -- they fit well and are comfortable for a few hours-..." Read more
"...The headphones are very light so there’s no pressure and it completely envelops your ear so there’s no worries about getting ear aches after a while...." Read more
"...The ear cups are very comfortable and the top cushioning is fine for short periods of time, but when using these headphones for several hours, the..." Read more
"...GREAT but the Sony has much better noise canceling and is significantly more comfortable. Bose feels a little out of date...." Read more
Customers appreciate the value of the headphones. They say it is well worth the price, a great way to save money, and one of the best values for a top quality Bluetooth headphone.
"...of the Sony 1000/5’s is probably one of the best values for a top quality Bluetooth headphone currently available...." Read more
"These headphones feel extremely professional. A bit bulky, but very much worth the bulk. The case is very durable and premium feeling..." Read more
"...is ridiculous, but besides that, these headphones are unmatched for this price point. The experience is truly immersive...." Read more
"...They are not cheap but well worth the price. He got the refurbished ones to save a little money and they are perfect...." Read more
Customers like the appearance of the headphones. They mention that it has a sleek design, is magnificent, and well presented. Some say that the headphones are great for designers, and can match any outfit. They also appreciate the minimal yet intriguing design.
"...Overall, I like the noise suppression and the sleek design of the headphones and I think it would definitely work for people who use the headphones..." Read more
"...Design: Minimalistic yet intriguing design. I got the silver version which makes it pop out against my hair...." Read more
"...too as they have a very nice modern sleek design and match with any outfit. If you have the extra money I really reccomend these" Read more
"...The Sony is well designed and I do not have any ear pains, even after wearing them all day...." Read more
Customers like the battery life of the headphones. For example, they mention it has a great battery life, with 30 hours on a full charge and 3 minutes of charging. Some appreciate the good noise cancelation.
"...don’t even charge them for days sometimes weeks because of their great battery life...." Read more
"...I haven't had any connectivity issues and the charge lasts a long time. Using my own fast charging cord, it charges fast." Read more
"...Battery: More than happy with the battery, I would go multiple days with 2-4 hours of use each day on a single charge...." Read more
"...The battery does drain quicker than I thought, but only if you use noise cancellation 24/7...." Read more
Customers have mixed opinions about the quality of the headphones. Some say that they are high-quality, with impeccable sound. They are a fine set of headphones with a lot of features. However, others say that the quality is poor and the headphones are not impressive.
"...But these are the best travel headphones and the best ANC headphones that have a more than satisfying sound quality." Read more
"...The quality is great! The packaging was clearly put back together but the product itself looks brand new...." Read more
"...But having such poor quality on such an important aspect just lessens it in my eyes...." Read more
"...The excitement of unboxing these high-end headphones was unparalleled, as the packaging exuded quality and craftsmanship...." Read more
Customers are mixed about the performance of the headphones. Some mention that it functions fairly well, has no issues, and is amazingly great. However, others say that it doesn't work, the left side stopped working, and the features didn't function properly.
"Don’t be afraid to buy renewed. Came in new condition and work perfectly, plus u get a 90 day warranty if they didn't...." Read more
"...the controls work well on the right ear cup. Volume up and down, play/pause, track back or advance to name a few...." Read more
"...The headphones are damaged too. The left ear doesn’t function properly it sounds like the speaker itself is damaged...." Read more
"...The sensor worked great and honestly if someone told me these were used I wouldn’t have known and probably wouldn’t have believed it after...." Read more
Customers are mixed about the connectivity of the headphones. Some mention that it connects up to two devices at a time when you turn them on and automatically, while others say that it has connectivity issues and refuses to stay connected.
"...the headphones over and over for around 5 minutes as it refuses to stay connected and I'm not sure why...." Read more
"...Which is the only time I’d use a case. Audio quality is great. Pairs to two devices and controls are intuitive...." Read more
"...headphones hinted at a superior audio experience, the disappointing connectivity issues ultimately led to a less-than-satisfactory user experience...." Read more
"...With how awful the Bluetooth connectivity is it's hard to justify this price point...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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It’s a no-frills presentation with the Sony “B” when it arrives. Brown Amazon box, zippered headphone case in a plastic bag, 90 day warranty info, the plug-in cord (yes, you can plug these in AND use them as Bluetooth phones!) and the power cord - see the photo.
For a really in-depth review of these phones, refer to John Darko’s review of them on Darko Audio on the web. John’s review covers all the finer points in great detail.
John’s video was recorded on 10/11/22 and compares the Sony WH-5000XM5’s to Bowers and Wilkins Px7 s2’s which are also $399 - the same price as the new Sony model.
My take on the Sonys -
- they fit well and are comfortable for a few hours
- they can be used as a corded phone by leaving the power off and just plugging them in
- the fold flat but they don’t fold up like the version 1-4 did. That’s not a big deal for me, I travel with ear buds, not over ear phones.
- the app has a LOT of flexibility for adjusting the sound and system.
- the controls work well on the right ear cup. Volume up and down, play/pause, track back or advance to name a few.
- audio evaluations are inherently subjective. I have a pair of Meze 99’s Classics that I use daily as well. The Sony have great bass, the Meze phones do as well. The mid-range on the Meze seems more refined but I’m using the Ifi Zen Can amp tuned for the Meze 99’s so it’s not really a fair comparison.
- not a mark or any visible defect anywhere on the “B” version that I bought. They look and sound brand new.
For rhe $130 off off list for the “B” versus new, I don’t think you can get a better sound quality and app flexibility from a closed, over ear cordless phone for the price. Hope that helps!
Reviewed in the United States on October 29, 2022
It’s a no-frills presentation with the Sony “B” when it arrives. Brown Amazon box, zippered headphone case in a plastic bag, 90 day warranty info, the plug-in cord (yes, you can plug these in AND use them as Bluetooth phones!) and the power cord - see the photo.
For a really in-depth review of these phones, refer to John Darko’s review of them on Darko Audio on the web. John’s review covers all the finer points in great detail.
John’s video was recorded on 10/11/22 and compares the Sony WH-5000XM5’s to Bowers and Wilkins Px7 s2’s which are also $399 - the same price as the new Sony model.
My take on the Sonys -
- they fit well and are comfortable for a few hours
- they can be used as a corded phone by leaving the power off and just plugging them in
- the fold flat but they don’t fold up like the version 1-4 did. That’s not a big deal for me, I travel with ear buds, not over ear phones.
- the app has a LOT of flexibility for adjusting the sound and system.
- the controls work well on the right ear cup. Volume up and down, play/pause, track back or advance to name a few.
- audio evaluations are inherently subjective. I have a pair of Meze 99’s Classics that I use daily as well. The Sony have great bass, the Meze phones do as well. The mid-range on the Meze seems more refined but I’m using the Ifi Zen Can amp tuned for the Meze 99’s so it’s not really a fair comparison.
- not a mark or any visible defect anywhere on the “B” version that I bought. They look and sound brand new.
For rhe $130 off off list for the “B” versus new, I don’t think you can get a better sound quality and app flexibility from a closed, over ear cordless phone for the price. Hope that helps!
Thanks Amazon <3
Reviewed in the United States on August 31, 2023
Thanks Amazon <3
The ear cups are very comfortable and the top cushioning is fine for short periods of time, but when using these headphones for several hours, the top of my head starts to hurt due to the weight of the headphones.
My biggest complaint is that the headphones randomly go through bursts of disconnecting from my device. Every once in a while, I'll have to reconnect the headphones over and over for around 5 minutes as it refuses to stay connected and I'm not sure why. The rest of my bluetooth devices do not have this issue.
Overall, I like the noise suppression and the sleek design of the headphones and I think it would definitely work for people who use the headphones for only a few hours at a time but if you are planning on using it for extended periods of time, it may not be for you if you have a sensitive head.
I use these headphones for the gym and gym only and here is why, I had the AirPods Max’s and if you don’t know the AirPods Max’s get heavy after a long period of time of constant use, and when I started wearing the Sony M5’s let me just tell you that you can barley feel these headphones on your head, and sometimes I don’t even charge them for days sometimes weeks because of their great battery life.
Compared to other headphones you get more value over the price with these headphones but I would recommend getting a coverage with them just in case something goes wrong because you never know what could go wrong.
Top reviews from other countries
Reviewed in India on June 16, 2023
Mi hijo se compró unos y los usa mucho.
Yo los vendí, porque no estoy acostumbrada a traer éste tipo de audífonos, además cada vez que me los quitaba, me despeinaba! Ese fue el motivo de que los haya vendido. El chico que los compró estaba fascinado del sonido.