Amazon.com: Customer reviews: Acer Aspire TC-391-UR11 Desktop | AMD Ryzen 3 4300G Quad-Core Processor | AMD Radeon Graphics | 8GB DDR4 | 512GB NVMe M.2 SSD | 8X DVD | Wi-Fi 5 | Windows 10 Home
Skip to main content
.us
Delivering to Lebanon 66952 Update location
All
EN
Hello, sign in
Account & Lists
Returns & Orders
Cart
All
Disability Customer Support Medical Care Groceries Best Sellers Amazon Basics Prime New Releases Music Today's Deals Customer Service Amazon Home Registry Books Pharmacy Gift Cards Fashion Smart Home Luxury Stores Toys & Games Sell Coupons Find a Gift Computers Automotive Home Improvement Beauty & Personal Care Household, Health & Baby Care Pet Supplies Video Games Works with Alexa Sports & Outdoors
Shop women-owned businesses

  • Acer Aspire TC-391-UR11 Desktop | AMD Ryzen 3 4300G Quad-Core...
  • ›
  • Customer reviews

Customer reviews

4.3 out of 5 stars
4.3 out of 5
231 global ratings
5 star
65%
4 star
16%
3 star
8%
2 star
4%
1 star
7%
Acer Aspire TC-391-UR11 Desktop | AMD Ryzen 3 4300G Quad-Core Processor | AMD Radeon Graphics | 8GB DDR4 | 512GB NVMe M.2 SSD | 8X DVD | Wi-Fi 5 | Windows 10 Home

Acer Aspire TC-391-UR11 Desktop | AMD Ryzen 3 4300G Quad-Core Processor | AMD Radeon Graphics | 8GB DDR4 | 512GB NVMe M.2 SSD | 8X DVD | Wi-Fi 5 | Windows 10 Home

byacer
processor_description: AMD Ryzen 3 4300GStyle: Desktop onlyChange
Write a review
How customer reviews and ratings work

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Learn more how customers reviews work on Amazon
See All Buying Options

Top positive review

Positive reviews›
S.H.
5.0 out of 5 starsIts fast, reasonably priced, and easily performs normal tasks
Reviewed in the United States on April 26, 2022
I was looking for a replacement for my old home use e machine desktop that had worked faithfully since 2010. Since the windows 7 operating system is no longer supported and its service life was probably near the end, it was time to shop for a suitable upgrade. Since i am not a gamer and only use my home pc for basic email, web surfing etc. I did not need a high end machine. Searching the web i narrowed my choice down to this machine. One thing in particular i wanted was a solid state hard drive. This computer has one big enough for my needs and makes the computer very fast. Start up takes about 15 seconds and shut down only takes 5 seconds! Windows 10 takes a bit to get used to and i can say it is a better overall platform to use. All in all I am very pleased with this computer so far and have had no issues or complaints about it other than you might want to upgrade the keyboard and mouse. The one supplied is a bit small and im tending to miss type quite a few words. Other than that, it appears to be a good solid pc. Only time will tell how durable it turns out to be. Hopefully as good as the e-machine which still works after 14 years but is slow compared to this Acer.
Read more

Top critical review

Critical reviews›
StormTrackerJay2
3.0 out of 5 starsNice computer.....but has a few minor issues
Reviewed in the United States on December 1, 2021
I like Acer laptops and they usually are trouble-free for a few years for me. However, I have had worse luck with Acer desktops. This is my third Acer desktop in the past 10 years and my first one lasted just a week. So I went 8 years with HP or homemade desktop computers and finally stopped making my own desktops since it's very time-consuming. So, I got 2 different Acer desktops and first one lasted me just 1 year. Now, I got this particular Acer desktop as my main home/office computer. Price was fine. It has Windows 10 on it, DVD burner/player, SD card reader, jacks up front for headphone and microphone. Also, 2 USB 3.0 ports on the front of this desktop too. The DVD player/burner sits sideways on this unit and not sure why because this desktop is wide enough to have the DVD unit sit normal-ways in this desktop unit. DVD player/burner works fine......sometimes. The SD card reader does not work at all and the front jacks do not work at all. I ended up getting an external SD card reader and external DVD player/burner and connecting it to a USB hub I have connected to this Acer desktop computer and both works just fine. However, the front USB ports both do work just fine. This desktop has the AMD Ryzen 5 3400G and I do like AMD chips a bit more than Intel chips. It has AMD Radeon on it as well. Graphics is nice, but not for moderate or intense gaming. There is only 1 cooling fan to cool/vent the insides of this desktop computer. As the side panel is removable, I ended up adding 1 large cooling fan attached to the removable panel with detachable connections also to improve cooling/venting of this computer while it's in operation. It's a very quiet desktop with either 1 or 2 cooling fans, no doubt there. The PSU/Power Supply Unit for this desktop is not quite normal sized for an average desktop computer and is odd-sized and extremely hard to find in case it dies on you. I took the power supply unit from my prior Acer and kept it when I discarded the other Acer desktop.....along with the hard drive and memory chips from that older Acer computer too. As for the memory, mine came with 8 gbs of memory. I easily raised the memory to 24 gbs and it's a speedy desktop computer now. The hard drive is unique and first time I have had one in a desktop computer........512GB NVMe M.2 SSD which looks kind of like a small So-DIMM memory card. This also makes the computer fast to turn on/off and run. It really runs smooth, quiet and fast for the most part. It has HDMI port on the back side along with Ethernet port and at least 6 USB 2.0 and 3.0 ports. Other connections for sound and mic are on the computer's back side as well......which all of those ports and connections works just fine.
PROS:
>>512GB NVMe M.2 SSD
>>Very speedy and quiet computer
>>Plenty of USB ports, 2.0 & 3.0
>>DVD burner/player
>>Windows 10 with possible upgrade to Windows 11 [your choice but I stayed with Windows 10 for now]
>>Decent graphics and sound
>>AMD Ryzen 5 3400G
>>Easy to expand the DDR-4 memory up to 64 gbs

CONS:
>>My built in Microphone jack, headphone jack and SD card readers do not work at all [all up front]
>>DVD player/burner does not work most of the time
>>Odd-sized PSU/Power Supply Unit [very hard to find]

It's overall a decent desktop computer for basic home use/office use and light gaming. You can add graphics card to this desktop computer, but it's rather hard.
Despite the glaring defects I have on my Acer desktop here, I kept the unit and got external SD card reader and DVD player/burner and as long as those works on this computer [and they do work], this computer is my main computer until I get a newer computer down the road.
3 of 5 stars I rate it.
Read more
2 people found this helpful

Sign in to filter reviews
231 total ratings, 74 with reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

S.H.
5.0 out of 5 stars Its fast, reasonably priced, and easily performs normal tasks
Reviewed in the United States on April 26, 2022
processor_description: AMD Ryzen 3 4300GStyle: Desktop onlyVerified Purchase
I was looking for a replacement for my old home use e machine desktop that had worked faithfully since 2010. Since the windows 7 operating system is no longer supported and its service life was probably near the end, it was time to shop for a suitable upgrade. Since i am not a gamer and only use my home pc for basic email, web surfing etc. I did not need a high end machine. Searching the web i narrowed my choice down to this machine. One thing in particular i wanted was a solid state hard drive. This computer has one big enough for my needs and makes the computer very fast. Start up takes about 15 seconds and shut down only takes 5 seconds! Windows 10 takes a bit to get used to and i can say it is a better overall platform to use. All in all I am very pleased with this computer so far and have had no issues or complaints about it other than you might want to upgrade the keyboard and mouse. The one supplied is a bit small and im tending to miss type quite a few words. Other than that, it appears to be a good solid pc. Only time will tell how durable it turns out to be. Hopefully as good as the e-machine which still works after 14 years but is slow compared to this Acer.
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


andy
5.0 out of 5 stars Nice machine, great for linux too
Reviewed in the United States on June 28, 2021
processor_description: AMD Ryzen 5 3400GStyle: Desktop onlyVerified Purchase
I needed a new computer. Mine is used for many tasks, stays in a fixed location, and helps run a Amateur Radio station. So, a few radios are connected, along with the usual stuff, mouse, keyboard, etc. I have had Acer computers before, with never a problem. When the computer arrived, I registered it via the internet, and the windows software as well. Since I use Kubuntu linux, I loaded Kubuntu 20.04 and made the machine a dual-boot. This has worked flawlessly. Kubuntu recognized all hardware with no issues. The machine is now running the station with not even a hiccup.

I think this is a very nice machine, it's quick, quiet, and the built in wireless is a nice touch, though I use a wired connection. I do think the keyboard is small, but I intended to use my old Microsoft keyboard anyway and will make that change soon. I'm always concerned with new equipment at my station, if it will cause interference to my receivers, but so far, this seems to be just fine. Nothing I have noticed that would be of concern.

This was a nice addition and welcome change from my nearly ten year old previous machine.
2 people found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Shavings
4.0 out of 5 stars Great for surfing!
Reviewed in the United States on December 14, 2021
processor_description: AMD Ryzen 3 3200GStyle: Desktop onlyVerified Purchase
I needed a computer in my workshop to be used for surfing for information and for storing files. This machine is a very economical solution for what I needed and is fast. I would have given it 5 stars but I needed to buy a proprietary cable from Acer in order to add a second hard drive. They could have included that at a cost of pennies to them considering a cable was needed to supply power to the CD rom drive already - it just needed another SATA power cable. Overall, I am very happy with the machine.
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


James K
5.0 out of 5 stars Very nice inexpensive gaming / business / personal computer
Reviewed in the United States on January 1, 2022
processor_description: AMD Ryzen 3 4300GStyle: Desktop onlyVerified Purchase
No, don't take my title to mean that this is a top shelf gaming computer, because it is not. But it has more power than most pre-made computers in it's price range, and it can play most games pretty well.

Also, don't think you're going to buy it to leverage it's overall power by upgrading the Video or CPU.
1) This hardware comes to you already maxed out.
2) This motherboard are built to discourage or prevent most upgrades. And don't expect to find any hardware encouragement to upgrade more than the amount of RAM and swapping out and or adding another drive.

If you want a general use computer that won't be totally out of date in 3 years, I think you won't be disappointed with this choice.

I haven't thrown anything heavy at it yet, but it boot's fast, is fast on the fly, and is quiet enough that I am not always aware of whether it's on or off.

Hasn't disappointed me yet.
One person found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Robert Murphree
5.0 out of 5 stars Excellent low end PC that costs a fraction of most other PCs.
Reviewed in the United States on August 25, 2023
processor_description: AMD Ryzen 3 3200GStyle: Desktop onlyVerified Purchase
Upgrades I made to this PC has turned it into a inexpensive race car.

Only issues I had with it is it having only one PCIe slot. This really limits it's upgradability.
Other issue is a total lack of support from the manufacturer.
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


StormTrackerJay2
3.0 out of 5 stars Nice computer.....but has a few minor issues
Reviewed in the United States on December 1, 2021
processor_description: AMD Ryzen 3 3200GStyle: Desktop onlyVerified Purchase
I like Acer laptops and they usually are trouble-free for a few years for me. However, I have had worse luck with Acer desktops. This is my third Acer desktop in the past 10 years and my first one lasted just a week. So I went 8 years with HP or homemade desktop computers and finally stopped making my own desktops since it's very time-consuming. So, I got 2 different Acer desktops and first one lasted me just 1 year. Now, I got this particular Acer desktop as my main home/office computer. Price was fine. It has Windows 10 on it, DVD burner/player, SD card reader, jacks up front for headphone and microphone. Also, 2 USB 3.0 ports on the front of this desktop too. The DVD player/burner sits sideways on this unit and not sure why because this desktop is wide enough to have the DVD unit sit normal-ways in this desktop unit. DVD player/burner works fine......sometimes. The SD card reader does not work at all and the front jacks do not work at all. I ended up getting an external SD card reader and external DVD player/burner and connecting it to a USB hub I have connected to this Acer desktop computer and both works just fine. However, the front USB ports both do work just fine. This desktop has the AMD Ryzen 5 3400G and I do like AMD chips a bit more than Intel chips. It has AMD Radeon on it as well. Graphics is nice, but not for moderate or intense gaming. There is only 1 cooling fan to cool/vent the insides of this desktop computer. As the side panel is removable, I ended up adding 1 large cooling fan attached to the removable panel with detachable connections also to improve cooling/venting of this computer while it's in operation. It's a very quiet desktop with either 1 or 2 cooling fans, no doubt there. The PSU/Power Supply Unit for this desktop is not quite normal sized for an average desktop computer and is odd-sized and extremely hard to find in case it dies on you. I took the power supply unit from my prior Acer and kept it when I discarded the other Acer desktop.....along with the hard drive and memory chips from that older Acer computer too. As for the memory, mine came with 8 gbs of memory. I easily raised the memory to 24 gbs and it's a speedy desktop computer now. The hard drive is unique and first time I have had one in a desktop computer........512GB NVMe M.2 SSD which looks kind of like a small So-DIMM memory card. This also makes the computer fast to turn on/off and run. It really runs smooth, quiet and fast for the most part. It has HDMI port on the back side along with Ethernet port and at least 6 USB 2.0 and 3.0 ports. Other connections for sound and mic are on the computer's back side as well......which all of those ports and connections works just fine.
PROS:
>>512GB NVMe M.2 SSD
>>Very speedy and quiet computer
>>Plenty of USB ports, 2.0 & 3.0
>>DVD burner/player
>>Windows 10 with possible upgrade to Windows 11 [your choice but I stayed with Windows 10 for now]
>>Decent graphics and sound
>>AMD Ryzen 5 3400G
>>Easy to expand the DDR-4 memory up to 64 gbs

CONS:
>>My built in Microphone jack, headphone jack and SD card readers do not work at all [all up front]
>>DVD player/burner does not work most of the time
>>Odd-sized PSU/Power Supply Unit [very hard to find]

It's overall a decent desktop computer for basic home use/office use and light gaming. You can add graphics card to this desktop computer, but it's rather hard.
Despite the glaring defects I have on my Acer desktop here, I kept the unit and got external SD card reader and DVD player/burner and as long as those works on this computer [and they do work], this computer is my main computer until I get a newer computer down the road.
3 of 5 stars I rate it.
2 people found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Ricoanne1
5.0 out of 5 stars Love this desktop--so fast
Reviewed in the United States on June 30, 2021
processor_description: AMD Ryzen 5 4600GStyle: Desktop onlyVerified Purchase
I love this Acer with the AMD Ryzen 5 chip! The computer is super fast it was very easy to set up and it has the 12 gig of memory and I purchased this as a replacement for another Acer that had an Icore 5chip that was defective. The CD-ROM is quiet, the computer is fast and I got it for a great price. I would highly recommend this desktop computer. With the rysen chip I know that can computer is good for gaming but I don't game so I can't speak to gaming performance.
One person found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Dancer
1.0 out of 5 stars All in All, CRAP
Reviewed in the United States on June 19, 2021
processor_description: AMD Ryzen 5 4600GStyle: Desktop onlyVerified Purchase
The cpu and onboard graphics are pretty good, but Acer gives 2 extra sata ports on motherboard and a mounting rack for a 3.5" SATA and a 2.5" SATA drive so to increase storage but they left off the power connectors so there is no way to supply power to the drives. The first time I open the dvd drive the plastic cover of the tray fell off. it does snap back into place but come on. The dvd drive belongs in a laptop. I love the CPU AMD Ryzen 5 but everything else is crazy stupid. If you have a 10 year old that wants to play Barney the purple dinosaur, it's perfect. Really just a glorified calculator, not worthy of a one star rating but they don't give a -9 star
6 people found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


DJ620
3.0 out of 5 stars The Acer TC-390 is Probably the best budget computer but sill lost some luster
Reviewed in the United States on April 27, 2021
processor_description: AMD Ryzen 5 3400GStyle: Desktop onlyVerified Purchase
Ah heck I am going to finish this revue before I give a 1 star rating. I just found out they just came out with the Acer Aspire TC-391 UR12 with a 4600U processor for $20.00 more. It wasn't bad enough that Amazon sold the TC-390 for $479.00 last week. So, yes some of this revue is sour grapes. But do not disregard the other info in dealing with Acer. DO NOT MAKE A MISTAKE WHEN REGISTERING YOUR ACER. I did and now when I call in I am told my computer is out of warranty. It is and it transfers me to a third party who then has too transfer me back to Acer. The process is automatic and there is no way to correct it.
This is still a budget computer with very limited upgrade potential. It comes with 12 gig of memory. I upgraded to 16 gigs, but just found out that if I want more I will have to buy two more 8 gig sticks. My reasoning for the extra memory is to protect the SSD drive. I found out after buying the computer that the SSD memory has a relative short life cycle of between 500 to 1000 read write cycles. Also why I want to put a HD in the computer
The motherboard can support 4, 8, 16, 32 and 64 gig according to tech support. Because I now have 16/2 sticks I now need to put two more in to upgrade to 32 gigs using the two remaining slots. supposedly I can not just buy another 4 gig for $28.00 and run as a pair in the remaining slots. I am questioning the validity of this as I have run my computer on the single 4 gig and a single 8 gig stick. and it runs, though a lot slower with only the 4 gig. But I have asked them several times why I can not get slots 1 and 3 to work with my memory and tech tells me it is a timing issue. But they work fine in 2 and 4. Also according to tech the only reason it runs on 12 gig is it is a factory setting which does not explain why it runs on aa single 4 gig or 8 gig stick if it needs the memory in pairs. It also does not explain why it won't run anything in slots 1 and 3 (fishy).
Another FYI is that you can only put a 1Tbyte or 2Tbyte HD in it, no 3 Tbyte like I bought. There is also a very limited selection of video cards you could try to put in. The only one I am almost positive would work is a Geforce GT 1030 but the graphic improvement would only be a handful off fps. You have a Ryzen Vega 11 built in. The only other two I could recommend would be a GT 1050 with a single fan and a Radeon 550 with a single fan. The GT 1030 recommends a 300wt psu and the other two 350wt psu. The Acer has a 250wt psu. BUY the TC-391 UR12. It will give you slightly better processing and graphics.
14 people found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Chirakawa
2.0 out of 5 stars Very quick machine, but no expandability
Reviewed in the United States on July 9, 2021
processor_description: AMD Ryzen 5 4600GStyle: Desktop onlyVerified Purchase
I gave this machine two stars because it is a very nice looking computer and runs very fast. Opens programs and even the largest photo files effortlessly. Nice performance right out of the box.

However, in spite of the advertising which says you can add a hard drive or two, that's not really accurate. There is a second SATA socket on the motherboard next to the one which goes to the optical drive. I don't know if it's functional or not, because I never got that far.

After installing a 2.5" SATA hard drive (there are mounts available for two of them), I realized that there is no SATA power available. The optical drive is powered via a two wire SATA micro power cable which plugs into a six pin power socket on the motherboard. However, there are no such sockets for another SATA drive. The 250 watt power supply has no SATA power cables coming from it at all.

After being on the phone for two hours with Acer technical support, they finally admitted that they have made no provisions for adding another SATA drive of any kind. The first time I called them, they said that had a cable available for such purposes, that it would plug into the socket on the motherboard and then split to power two SATA devices.

I received the cable overnight. It was a duplicate of the same power cable going to the optical drive. That's when I called them back and wasted so much time on the phone with them. Their position is that they don't support expansion on this computer, "if you want another drive you should use an external one".

All of this would not matter if you could change out the power supply to a better one with SATA power. However, the tiny power supply on this computer is not a standard size. There are no replacements on the market for it.

If you'll look on the Amazon webpage for this computer, you'll see where they have an "Expandability" tab which shows a 3 1/2" and a 2 1/2" hard drive. Also, in the "questions and answers" section, someone asks if you could add another hard drive and an Acer Manufacturer rep answers that you can. They just fail to mention that you can't power the drive.

The only other complaint I have is that the BIOs has been crippled down to just a very few functions compared to an open market computer. For example, you can't set the memory speed or turn xmp off and on. In fact, there are no memory settings at all in the BIOs.

Hope this review helps someone else.
5 people found this helpful
Helpful
Report
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


  • ←Previous page
  • Next page→

Questions? Get fast answers from reviewers

Ask
Please make sure that you are posting in the form of a question.
Please enter a question.

Need customer service?
‹ See all details for Acer Aspire TC-391-UR11 Desktop | AMD Ryzen 3 4300G Quad-Core...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • Careers
  • Amazon Newsletter
  • About Amazon
  • Accessibility
  • Sustainability
  • Press Center
  • Investor Relations
  • Amazon Devices
  • Amazon Science
Make Money with Us
  • Start Selling with Amazon
  • Sell apps on Amazon
  • Supply to Amazon
  • Protect & Build Your Brand
  • Become an Affiliate
  • Become a Delivery Driver
  • Start a Package Delivery Business
  • Advertise Your Products
  • Self-Publish with Us
  • Host an Amazon Hub
  • ›See More Ways to Make Money
Amazon Payment Products
  • Amazon Visa
  • Amazon Store Card
  • Amazon Secured Card
  • Amazon Business Card
  • Shop with Points
  • Credit Card Marketplace
  • Reload Your Balance
  • Gift Cards
  • Amazon Currency Converter
Let Us Help You
  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Amazon Prime
  • Returns & Replacements
  • Manage Your Content and Devices
  • Recalls and Product Safety Alerts
  • Help
English
United States
Amazon Music
Stream millions
of songs
Amazon Ads
Reach customers
wherever they
spend their time
6pm
Score deals
on fashion brands
AbeBooks
Books, art
& collectibles
ACX
Audiobook Publishing
Made Easy
Sell on Amazon
Start a Selling Account
Amazon Business
Everything For
Your Business
 
Amazon Fresh
Groceries & More
Right To Your Door
AmazonGlobal
Ship Orders
Internationally
Home Services
Experienced Pros
Happiness Guarantee
Amazon Web Services
Scalable Cloud
Computing Services
Audible
Listen to Books & Original
Audio Performances
Box Office Mojo
Find Movie
Box Office Data
Goodreads
Book reviews
& recommendations
 
IMDb
Movies, TV
& Celebrities
IMDbPro
Get Info Entertainment
Professionals Need
Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy
Amazon Photos
Unlimited Photo Storage
Free With Prime
Prime Video Direct
Video Distribution
Made Easy
Shopbop
Designer
Fashion Brands
Amazon Warehouse
Great Deals on
Quality Used Products
 
Whole Foods Market
America’s Healthiest
Grocery Store
Woot!
Deals and
Shenanigans
Zappos
Shoes &
Clothing
Ring
Smart Home
Security Systems
eero WiFi
Stream 4K Video
in Every Room
Blink
Smart Security
for Every Home
Neighbors App
Real-Time Crime
& Safety Alerts
 
    Amazon Subscription Boxes
Top subscription boxes – right to your door
PillPack
Pharmacy Simplified
Amazon Renewed
Like-new products
you can trust
   
  • Conditions of Use
  • Privacy Notice
  • Your Ads Privacy Choices
© 1996-2024, Amazon.com, Inc. or its affiliates